Westminster Toyota

Great experience My experience at New Westminster Toyota dealership was much more than my expectations. In particular my product advisor Colin Huang and his colleague My experience at New Westminster Toyota dealership was much more than my expectations. In particular my product advisor Colin Huang and his colleague Kartik Sharma were exceptional! Throughout the entire process Colin and Kartik were responsive, knowledgeable, and helpful...it was so easy to work with them. They found my dream car with the exact color and trim level for less than the time period that I expected. I got a reasonable and fair price and overall the deal was very good for both sides. Stayed extremely impressed by their professional and friendly approach of service. Thank you guys one more time! More

Great service Justin the salesman was very honest and a straight shooter. This is my third car purchase from New West toyota I would highly recommend them Bri Justin the salesman was very honest and a straight shooter. This is my third car purchase from New West toyota I would highly recommend them Brian Morrison More

Very fine car-buying experience All positives. No pressure, a courteous and friendly sales person. Information was organized and thorough. Staff was friendly, efficient and all infor All positives. No pressure, a courteous and friendly sales person. Information was organized and thorough. Staff was friendly, efficient and all information was clear. The sales person had time for us. Respect and patience are two words which come to mind. Information re the car and the process was excellent! More

Amazingly easy and convinient I've experienced a no stress hassle free purchase of my new Tacoma. From the selection of trim level and the financing was second to none. Awesome I've experienced a no stress hassle free purchase of my new Tacoma. From the selection of trim level and the financing was second to none. Awesome More

Great experience Justin was a very friendly and helpful dealer. The experience was very pleasant, and the dealership is efficiently run. Perhaps the only downside is t Justin was a very friendly and helpful dealer. The experience was very pleasant, and the dealership is efficiently run. Perhaps the only downside is the location of the dealership if you are trying to get there during peak hour traffic More

Hiding truth, poor service, no promise 1. The dealer did not inform us that they did not have the car key until we were about to drive away. This is significant to be clarify.They didn’t le 1. The dealer did not inform us that they did not have the car key until we were about to drive away. This is significant to be clarify.They didn’t let us know until the purchase was done. If I knew and agreed, I would have accepted it, however, this is truth that they hide the fact that they didn’t have the key until the end. 2. When we got the car, it was not cleaned at all, not at all. We had to clean the Prius ourselves, such us vacuum. I was expecting to buy a clean car, instead of a dirty car. 3. We only drive the car for less than a week, and we had to book an appointment with service because the engine light on, and water temperature warning flashing. According to Jim Pattison Toyota Victoria, it was an emergency and serious problem that needs to be deal with right away. I do need to come put of my way and spend more time and a lot of money (thousand) to repair the car that I bought a week ago. Due to these reasons, I doubt The Westminister Toyota’s sincerity to this business. The service, the attitude, and the experience. Toyota has a outstanding reputation, I am not sure if I believe anymore. After this purchase experience and the attitude to the Toyota, this is not impressive. I believe if these things happen to any customers, they wouldn’t be happy, neither. More

Good experience Justin was a great salesman to deal with. Genuinely had our best interests in mind and was motivated to make us happy. The only downside was location Justin was a great salesman to deal with. Genuinely had our best interests in mind and was motivated to make us happy. The only downside was location of dealership. More

Highly commendable! We had a very satisfying experience n dealing with the staff from start to finish... they're all very informative and accommodating. We're looking for We had a very satisfying experience n dealing with the staff from start to finish... they're all very informative and accommodating. We're looking forward to their upcoming new location near queesborough landing. To the staff, keep up the good work! More

Great experience, Thank You Harvinder and Justin. Recently bought a Toyota Corolla from Westminster Toyota and I am very pleased with the whole purchasing experience. The manager Harvinder is a very s Recently bought a Toyota Corolla from Westminster Toyota and I am very pleased with the whole purchasing experience. The manager Harvinder is a very straight forward and understanding person. The Product Advisor Justin is very knowledgeable and honest. He kept me informed during the whole process. Justin provided me with tips and scheduled maintenance at the end of the process for the new car. I am very pleased with the car I got and the whole experience. Strongly recommend this dealership. More

Second Time Visit This is my second time visiting the dealership. I was looking to change car's. The atmosphere of this place is positive & relaxing. The staff is frien This is my second time visiting the dealership. I was looking to change car's. The atmosphere of this place is positive & relaxing. The staff is friendly. Lance, was the sales representative that helped me today in my purchase of a new vehicle. He is very polite, professional and went above and beyond the call of duty! Lan e is a knowledgeable person and took time to go over every detail in the process of my purchase. I would totally recommend to friends & family. More