Westgate Honda

From bad to good B1 Servicing to tire replacement B1 servicing which is pretty standard, ended up with a tire replacement ( 1 and 1/2 yr old tire) due to an issue with my wheel rim. The service perso B1 servicing which is pretty standard, ended up with a tire replacement ( 1 and 1/2 yr old tire) due to an issue with my wheel rim. The service personnel made it relatively painless and the bill was more painless as they gave me a price break. Had to bring the tire in for the next day. I had it in the next day and the service dept had it on the rim and the spare put back in the trunk and " a wash job" and I was out of there in "no time at all". More

Customer friendly Experience When I leased my HRV from Westgate Honda I had a great experience. Andy was very friendly and help me figure out what I needed on my budget and what w When I leased my HRV from Westgate Honda I had a great experience. Andy was very friendly and help me figure out what I needed on my budget and what would be best for me and when dealing with Michael he was very accommodating as well . I would deal with Westgate Honda for future vehicles. More

Quick response with excellent service I was very happy to get a same day oil change appointment . The service was excellent and the service staff were very helpful in clarifying the need f I was very happy to get a same day oil change appointment . The service was excellent and the service staff were very helpful in clarifying the need for a brake check-up which I have arranged for next week. More

Always friendly, ready to help. Warmly welcomed. Another excellent experience dealing with great people in the Sevice Department at Westgate Honda. Your Service Department is really a very special g Another excellent experience dealing with great people in the Sevice Department at Westgate Honda. Your Service Department is really a very special group of Westgate employees and management has to appreciate how very effective they are at making customers feel important and that their concerns and requests will be taken care of in a timely and professional manner. They always seem to go out of their way to say hello, warmly welcoming me and asking how I have been since the last visit. How great is that! I believe others can learn from the kindness, friendliness and professionalism of your staff. It's so important to feel you are with friends. The representative always goes over what will be done and then when everything is completed, which always seems in a reasonable time, the service representative goes over the charges for the various services that were completed. More

Honda Service Always friendly, great service. On time, never an issue with anything. Staff always explain what needs to be done and why. If doesn't need a certain t Always friendly, great service. On time, never an issue with anything. Staff always explain what needs to be done and why. If doesn't need a certain type of service they won't do it just to make money More

Great service and salesman stayed over his regular hours to Great service...salesman very helpful and ready to accomodate us. Quick response to calls and questions. Salesman took his time showing the functions Great service...salesman very helpful and ready to accomodate us. Quick response to calls and questions. Salesman took his time showing the functions of the car after purchase and after his regular work day. More

Excellent reception, fast service Excellent reception by service advisor. Advisor asked questions about any other concerns with car. Work done quickly. On my way in short time. Alw Excellent reception by service advisor. Advisor asked questions about any other concerns with car. Work done quickly. On my way in short time. Always get service done at your facility. More

Service for unexpected clutch failure We had our car's clutch give out unexpectedly and had it towed to the dealer. They fitted in service for us so that we got the car back the next eveni We had our car's clutch give out unexpectedly and had it towed to the dealer. They fitted in service for us so that we got the car back the next evening. This was pretty amazing given that they were already " all booked up" for those 2 days. More

Prompt reliable service! Fast turnaround & great shuttle service. We have used Honda dealerships, in Toronto Midland & London, for service and our London experiences have been Fast turnaround & great shuttle service. We have used Honda dealerships, in Toronto Midland & London, for service and our London experiences have been the best by far. More

Helpfulness The Salesman David Gormandy was very knowledgeable and caring. I believe he took me into consideration re the car that was best for me, rather than ju The Salesman David Gormandy was very knowledgeable and caring. I believe he took me into consideration re the car that was best for me, rather than just trying to sell a car.. I dealt also with Grant Doty who was also very helpful in meeting my needs. More