West Edmonton Mall Toyota

Fantastic Sales Experience, Disappointing Financing Service I had a wonderful experience with Michael Linterman in Sales. He was extremely knowledgeable and skilled. He knew the answer to every question I asked I had a wonderful experience with Michael Linterman in Sales. He was extremely knowledgeable and skilled. He knew the answer to every question I asked and took the time to explain the car to me, as well as my options with financing and leasing. I would recommend him in a heartbeat! Thank you, Michael! He was the best car sales person that I dealt with in my search for a new vehicle. However, I was very disappointed with my experience and how I was treated by the finance team. The person that I dealt with was very unprofessional, unorganized, and the whole experience felt rushed. He did not explain things well, and instead of professionally explaining different packages/upgrades scribbled numbers on a blank piece of paper and did not adequately explain anything. It was a very frustrating experience. Then, when I went to register my vehicle afterwards it turned out that he messed up my bill of sale and forgot the VIN number, which meant a long wait waiting for him to fix his mistake. Very, very, very disappointing. Overall, I highly recommend Mayfield Toyota and Michael, but I'm left with a bit of a sour taste in my mouth because my experience with the person in finance. More

Great experience Both Dave and Andy worked with us to get a deal that would fit our budget and a car that we wanted. We have yet to experience the service department s Both Dave and Andy worked with us to get a deal that would fit our budget and a car that we wanted. We have yet to experience the service department so hopefully they will be good to deal with as well. We are already recommending Mayfield Toyota to our friends and family. I can only say that as long as Mayfield Toyota is always honest with us, we will continue to recommend your dealership. More

I loved my Truck, but I love my Jeep I loved my Truck. And it was hard to make the decision, the staff were approachable and friendly. Made a hard decision an amazing experience. I loved my Truck. And it was hard to make the decision, the staff were approachable and friendly. Made a hard decision an amazing experience. More

best auto buying experience I've had in years. Thanks to Shawn, Harry Pon and Altaf Karim The buying experience was quick easy. I presented an acceptable amount with my trade and they offered with Thanks to Shawn, Harry Pon and Altaf Karim The buying experience was quick easy. I presented an acceptable amount with my trade and they offered within reason. It was that easy. Delivery was when promised. More

Discrepancies The agreed biweekly payment was including gst, but when your account department did the calculation to determine the a monthly payment, gst was added The agreed biweekly payment was including gst, but when your account department did the calculation to determine the a monthly payment, gst was added on. More

2018 New Vehicle Professional from the very start. Initial internet contact led to final purchase and was handled extremely well by our salesman, Mr. Andy Liam. This d Professional from the very start. Initial internet contact led to final purchase and was handled extremely well by our salesman, Mr. Andy Liam. This dealership ranks high on our for sales and customer service. Well done Mayfield More

Terrible experience Mayfield has ignored a year’s worth of emails for a block heater included in the sale of the vehicle- it was a condition of the sale as I live in the Mayfield has ignored a year’s worth of emails for a block heater included in the sale of the vehicle- it was a condition of the sale as I live in the North. A year later- no block heater. Toyota Canada says it is Mayfield’s responsibility as it was their sale- not at all helpful. I have consulted a legal opinion. This has been the worst car buying experience ever- I will never buy another Toyota again. More

My first Toyota I think Mayfield Toyota dealership should be a must because of their hospitality and there are very friendly over there. Also they have awesome servi I think Mayfield Toyota dealership should be a must because of their hospitality and there are very friendly over there. Also they have awesome service as well And vary clear on the vehicle info and history of the vehicle. I highly recommend this dealership from a guy that loves his dodge trucks and I just traded in my Chevy for a 4Runner I don’t regret it one bit. More

Great Job Jim was friendly and helpful and knew his cars. He worked hard to make us a great deal. We are very happy with the service. Jim was friendly and helpful and knew his cars. He worked hard to make us a great deal. We are very happy with the service. More

Good Service Everyone is so friendly and knowledgeable. They answered all of my questions and it was very nice that they took the time to show me and teach me h Everyone is so friendly and knowledgeable. They answered all of my questions and it was very nice that they took the time to show me and teach me how to use all the gadgets my new vehicle has. More