West Edmonton Hyundai

New car purchase We had nothing but a great experience since we walked in the West End Hyundai, even though it was almost 2 hours before closing time on December 29/18 We had nothing but a great experience since we walked in the West End Hyundai, even though it was almost 2 hours before closing time on December 29/18. We dealt with Alan and to our surprise he was nothing like a car dealer we expected one to be. He was nice, detailed, respectful, not pushy but clear on the company business. He respected out offers and communicated them with his Manager Ocean. In a very respectful way we met on an offer that worked for both parties. When we came to pick up our car, we were welcomed as we just came to buy a car and not already made a deal. Ray the Financial Manager, also showed respect to our business and we walked out with a very pleasant feeling and happy with our purchase. We will recommend this dealership to all our friends and family. More

TOLD I WAS APPROVED FOR A VEHICLE BUT WAS NOT WAS LIED TO FROM THE START BY OCEAN AND RAY TARRABAIN,WOULD NEVER SEND MY WORST ENEMY THERE,ALL OCEAN CARED ABOUT WAS TRYING TO MAKE A SALE, SAID HE P WAS LIED TO FROM THE START BY OCEAN AND RAY TARRABAIN,WOULD NEVER SEND MY WORST ENEMY THERE,ALL OCEAN CARED ABOUT WAS TRYING TO MAKE A SALE, SAID HE PROMISED ME A NEW VEHICLE WHICH I WAS NEVER APPROVED FOR, SHOULD HAVE LISTENED TO MY FRIEND RAMI,WHAT AT RIVERCITY HYUNDAI, WHO SAID I WOULDN'T GET APPROVED THERE, NOW THERE'S A DEALER I HIGHLY RECOMMEND RIVERCITY HYUNDAI, NOTHING BUT xxxxxxxx AT WEST EDMONTON HYUNDAI. Oh I'd give them 0 stars if possible. More

Good customer service I dealt with Alan and Ocean in West Edmonton Hyundai, they were very accommodating. They have provided all the necessary information about the car. I I dealt with Alan and Ocean in West Edmonton Hyundai, they were very accommodating. They have provided all the necessary information about the car. I love the Tucson 2018. Thanks Alan. More

Great experience! We were looking for something a little cheaper to replace our totaled Santa Fe 2016 that still could still fit our daughter (her car seat) and have ro We were looking for something a little cheaper to replace our totaled Santa Fe 2016 that still could still fit our daughter (her car seat) and have room for our dog and luggage. Maryna and Ocean immediately gave us a host of suggestions and let us painstakingly go through each option to double check if they fit our needs. Even after we decided on a model, they gave us a variety of options, new and used, to choose from. We ended up with a great deal on a new Elantra GT (in my wife's favorite color!). Meena walked us through finances and additional warranty options and gave some great advice with absolutely zero pressure. The entire staff also was very welcoming when it came to our daughter (under a year old)! Between holding her when we were checking stuff out, giving her a balloon and interacting with her to keep happy it was a great time for our little one too! More

Awesome experience! I had an awesome experience with this dealership. Everyone was very friendly, and helpful. I felt as though they were looking out for me, trying to ge I had an awesome experience with this dealership. Everyone was very friendly, and helpful. I felt as though they were looking out for me, trying to get me into a safe car and not as much about the “sale”. Maryna was very pleasant, and answered all my questions. Ray did a awesome job explaining the warranty’s and benefits I did not feel pressure at all to purchase it. Ocean continuously came over and made sure everyone was treating us well. Overall a awesome experience, very happy with my car and pricing. I will be referring others to this location. Thank you, Kayla Lynch More

Josh helped us find the car we were looking for! After more than two years of trying to decide what to replace our Honda CRV with, spending a couple hours with Josh landed us in a new to us vehicle. After more than two years of trying to decide what to replace our Honda CRV with, spending a couple hours with Josh landed us in a new to us vehicle. Josh was extremely knowledgeable on the Hyundai product line and the models and features of the cooperative brands. He took the time to explain the features that changed by model year and directed us to a 2013 Sante Fe that was perfect for our needs and budget. The whole experience was low pressure and comfortable from start to finish. A problem with the remote start was noted to us before we completed the deal and fixed before delivery. And on the service side, there was a leaking valve cover gasket that was fixed immediately once it was discovered. A great car buying experience from a dealership that really appears to care about the customer. More

Respectful I went in looking to find a reliable used vehicle and had a very tight strict budget! My salesman, Alan Sugiyama, listened to me and respected my bud I went in looking to find a reliable used vehicle and had a very tight strict budget! My salesman, Alan Sugiyama, listened to me and respected my budget and above and beyond to find me the right vehicle in my budget range! I drove away with a great car and more importantly a great experience! I would highly recommend this dealership to anyone who wants to be treated with respect. More

Great Experience Again! I am providing the rating of 5 stars because yet again West Edmonton Hyundai has exceeded our expectations in every way. We had brought a 2013 Elantra I am providing the rating of 5 stars because yet again West Edmonton Hyundai has exceeded our expectations in every way. We had brought a 2013 Elantra which has served us well over the last few years. At that time we were introduced to Alan Sugiyama who belongs to the Sales department. Alan provided us with amazing customer service at that time so we reached out to him again when looking to trade in our Elantra for another vehicle. We live farther out in rural Alberta now and were considering the Tucson or the Santa Fe. I contacted Alan directly and explained what we were looking for. We set up an appointment and he brought in vehicle models for us to look at and test drive. We loved the 2018 Tucson after test driving it an decided to purchase it. The staff were very welcoming to my wife, son and I. Alan yet again has provided great customer service and helped us work out the details of the vehicle. From there we were introduced to Ray Tarrabain in Finance who was incredibly respectful of our time and even kept our son occupied with drawing and toys while we were sorting out the finances. This was a huge help to us as parents as our son was getting tired. Ray helped break down the finances and made the entire process easy for us. Everyone at West Edmonton Hyundai was very welcoming and even brought a balloon for our son to play with. The Sales Manager, Ocean, also brought out a toy for our son while we were sorting out the details of the vehicle. Yet again we have felt very supported through the sales and finance process and are really happy with the price and features. Over the last 6 years the Service department has been great to us too. I want to highlight how transparent, friendly and knowledgeable Alan is. If you are looking for a new vehicle then I recommend you ask to set up an appointment with him. We will definitely continue to recommend West Edmonton Hyundai to friends and family. More

Went above and beyond Amazing service from beginning to end. Thank you for making this process so easy for us. Levi was our contact he went above and beyond for us coming i Amazing service from beginning to end. Thank you for making this process so easy for us. Levi was our contact he went above and beyond for us coming in on days off for us. The management are doing a great job because all the team were great espically Ocean. We will be back to buy our second car that’s for sure! More

Lloyd Osler is Everything positive you could hope for This is my 5th Hyundai over the years, but the first time purchasing a vehicle all on my own. I originally started out, out of curiousity, whether to This is my 5th Hyundai over the years, but the first time purchasing a vehicle all on my own. I originally started out, out of curiousity, whether to keep my old Sante Fe, or upgrade. I was all over the place with makes, models, and pricing, Lloyd was beyond patient, answering all my questions, really at times, when I found out, he was home, and on a day off. He informed me on technology I was really unaware of. Being a single mom, I did not need a pushy salesman, I needed someone with knowledge, understanding, and compassion to ensure I was getting the best deal, and that I understood my options, and actually provided me with options. I had a few quotes, for different makes, and model years, and once I fell in love with a product, he assisted me in getting my preferred colour, and style. He was there with me when it came in, walking me through all the features, and was genuinely happy for me, and my purchase. Not just a salesman, but a true caring part of this experience. More