West Edmonton Hyundai

Not only was Richard great to deal with his knowledge and passion for the product comes through. Should any one ask about Hyundai I would recommend going and talking to him. passion for the product comes through. Should any one ask about Hyundai I would recommend going and talking to him. More

We took our Elantra in for its routine mainteance and decided to take a stroll through the lot. As we are expecting a new addition to our family we thought about checking out what was available. We were decided to take a stroll through the lot. As we are expecting a new addition to our family we thought about checking out what was available. We were greeted warmly in the show room by Richard, he took us through our options and explained all the ins and outs of the vehicles that would meet our needs. Richard took the time to show us through the dealerships not unimpressive selection. After about an hour on the lot we had decided on a Santa Fe. My wife and I felt that Richard was a real straight shooter and didn't try to rope us into anything more than we needed. In the end we took the Santa Fe for a test drive and were really impressed. When it came time to hammer out the details we sat with Richard and discussed trading in our current vehicle. Richard explained how trade in value and best price worked. In the end because of work uncertainties we decided that in spite of Richards in exhaustible enthusiasm, we decided to wait on the decision till we have some more stability. With all this being said, we live in the north end. There are many dealerships on the way to West Edmonton Hyundai. It is well worth the trip, and when our situation irons out a little more, we will definitely be going back to this dealership. And to Richard's office specifically. More

I was going to buy car after visiting 5 times Mayfield Toyota and not satisfied with them i came to hyundai at first visit i bought Santa Fe and i am happy with his service Reza Shams Toyota and not satisfied with them i came to hyundai at first visit i bought Santa Fe and i am happy with his service Reza Shams More

I went to another dealer in Edmonton and was less than happy with the sales person there. Previously I had visited West Edmonton Hyundai and left there having all my questions answered and not feeling an happy with the sales person there. Previously I had visited West Edmonton Hyundai and left there having all my questions answered and not feeling any pressure to buy. And that brought us back to purchase a new car. More

We were very happy with the service, knowledge and level of professionalism provided to us. The above mentioned gentlemen were all very friendly and eager to help in every way and not at all pushy. I had to of professionalism provided to us. The above mentioned gentlemen were all very friendly and eager to help in every way and not at all pushy. I had to return to get the rest of the accessories added to the vehicle and they made my return trip more than worthwhile. We will be recommending this dealership and these gentlemen in particular to family and friends that are interested in purchasing a new vehicle. And before I forget to mention the primary reason for our visit- I absolutely love the Santa Fe! More

A wonderful no preasure adventure. The dealership encouraged us to check out the competition, and we did! Nothing compared to the warranty and price and quality of the vehicles we were looking at! Ev encouraged us to check out the competition, and we did! Nothing compared to the warranty and price and quality of the vehicles we were looking at! Eveything was presented to us up front with no hidden costs...refreshing to say the least. I am confident we have made a good choice, as we did all our homework and this dealership was consistant with what we have lerned before walking on to their lot! More

We received excellent customer service. There was no pressure on us to make a decision and Christa helped match us with the vehicle that best suits our needs. pressure on us to make a decision and Christa helped match us with the vehicle that best suits our needs. More

I was looking for a newer minivan and found one nicely priced at West Edmonton Hyundai. I was there a couple of times trying to decide wether to buy this vehicle that was better priced or go with a diffe priced at West Edmonton Hyundai. I was there a couple of times trying to decide wether to buy this vehicle that was better priced or go with a different one that had some different options that we liked. While my wife and I were debating which vehicle to pursue we were given time space and cold water. Even though we did not make the purchase. The kids were given some balloons we were treated with respect and did not feel pressured during this visit. I would recommend this dealership as a place to check out. Thank you Richard and West Edmonton Hyundai. Rick More

I was looking online for a vehicle for my wife. It was time to upgrade her van to something smaller (our kids are now teenagers) and we did not need as much room and my wife wanted a vehicle with AWD to d time to upgrade her van to something smaller (our kids are now teenagers) and we did not need as much room and my wife wanted a vehicle with AWD to deal with our winters. I started my research online (If a dealer does not want to host an online site to help the customer, I do not even consider them) looking mainly at the Honda CRV's. After much research, I found that the Hyundai and KIA vehicles had come up a lot in the reliability ratings from where they previously were, so I looked more into the Hyundai and KIA line equivalents. In the end we had decided on a Hyundai Santa Fe over a Honda CRV or KIA because of the warranty, online ratings and the looks of the Santa Fe (pending a test drive). I did some more searching online and found that 2 dealers in Edmonton had extremely low km 2011 Santa Fe's in stock, so we made a trip from Slave Lake to Edmonton to have a look. We arrived at West Edmonton Hyundai and were directed to and introduced to Victor in sales. Victor immediately gave me the feeling that he was someone who cared and could be trusted. I told him which vehicle we were interested in and showed him the print out from their website with the vehicle sticker ID on it. He got the keys and went with us for a test drive (after filling out appropriate paper work :) ) The test drive was great. The Santa Fe handled well, was quiet, and had plenty of zip. After getting back to the dealership, we got an approximate price, let Victor know that we had a van to trade in and that we would be back the next day to get a trade in assessment. The next day, we headed back to Edmonton (my daughter had a dental appointment) and brought our van in. We had Victor, and Lewa (Lou) look at our van and give us a price difference. I told them we had one more vehicle to look at, at another Hyundai dealer and we would decide then. We went through the sales process at the other dealer. In the end we chose to go with West End Hyundai. We felt that in the end, they wanted to take care of us over the long term, not just make the sale. We would recommend West End Hyundai to anyone and know that they are a dealership with integrity (based on their treatment of us in our dealings with the sales manager Lewa especially). In the end, the main things that led me to deal with West End Hyundai were; Online Website with details (pricing, km, options), the people (sales were great, management was great, financing, also great). More

I have taken a 2010 Hyundai Genesis in for regular service at West Edmonton Hyundai on four occasions. On each of these occasions I have received servicing that has topped the service that I have rece service at West Edmonton Hyundai on four occasions. On each of these occasions I have received servicing that has topped the service that I have received at other dealerships. To put this in perspective: the other dealerships have always provided very good service but at West Edmonton the service has always gone above and beyond what others have provided and what I have expected. Examples of this is are: 1. when seeking snow tires for the Genesis, I spoke with Ian who provided me with a recommendation which was less expensive than what I was seeking originally. The price was not the issue, he said, rather the tire and rims that he was recommending were better suited to the vehicle and he was absolutely correct. After a winter of deep snow and ice, the car and the tires proved to meet all the challenges presented. 2. when bringing the vehicle in for service, Jeff has provided friendly and efficient service. On one occasion, it was learned by the dealer that one slightly different tire had been installed out of the set of four tires. Jeff called and offered to come to my place of work and pick up the vehicle so that the dealer could install the correct tire so there would be no loss of time or cost to me. He showed that he was willing to go the extra mile to solve a problem. On other occasions he has shown a willingness to spend the time to explain and supply information and service about the Genesis that I needed. 3. Devin and Gerry were helpful in providing me information when they did not have to. They were helpful and genuine in dealing with my questions. I very much appreciate the way that all the employees of West Edmonton have dealt with me. Each individual, some not named here because I do not know their names, has shown a friendly, easy going and helpful attitude towards me. More