West Edmonton Hyundai

Absolutely Excellent. I hate nothing more than the sit Absolutely Excellent. I hate nothing more than the sit and wait game at many dealerships.At best it is a waste of time and worst, it is condescendin Absolutely Excellent. I hate nothing more than the sit and wait game at many dealerships.At best it is a waste of time and worst, it is condescending. After a brutal experience at Southtown Hyundai (only went there because it is very close to where I live)I decided to try West Edmonton Hyundai on-line. I had had a really great experience a couple years previous, but again proximity. I decided to first try the internet as I've become fed up with this "you need to wait and meet my manager" crap that over the years seems to work for some places. On-line I hitched up with Levi Ozbey who, within 2 days of painless negotiation on-line, we hammered out what I thought was the deal I needed to make this work. I really thought Levi went to bat here. He always responded back to my questions/offers quickly and with humor and when the deal was done, he followed through on everything. If internet dealing is your thing, consider this salesman as he was vpersonable but cut to the chase. At the tail end of things Vance Yue, the finance fellow had me in and out of there in 15 minutes - no trying to stuff extras down your throat, just a good guy who didn't want to waste anyones time and really had things in order. I'm done shopping elsewhere. Most of my car deals have always come down to getting the best deal and having the best person(s) to deal with. These two guys made it a really positive experience and there is a reason why this dealership has the best ratings. More

West Edmonton Hyundai has restored my faith in car dealership. I went in the dealership with a lot of anxities and preconceived notion. Keith took the time to introduce me to the owner who reassured m dealership. I went in the dealership with a lot of anxities and preconceived notion. Keith took the time to introduce me to the owner who reassured me that this transaction would be painless and actually enjoyable. He was right. Keith was professional, friendly, so helpful ( he actually lend me his own car!!) and knowledgable. I did not feel pressured into purchasing any other products I was not interested in. I have had to return to the dealership and everyone remembered me by name. Very impressive ! Thank you so much for restoring my faith and I will certainly and with all confidence refer anyone who is looking for a vehicle. More

I purchased a used 2008 Hyundai Elantra from this dealership the past weekend. I had spoken to Jerry Anflick over the phone before coming in regarding what I was looking for, and he provided extensi dealership the past weekend. I had spoken to Jerry Anflick over the phone before coming in regarding what I was looking for, and he provided extensive information to address my concerns, as well as background information on the vehicles I was interested in. Scott Wilson and Vance You were equally professional and relaxed in their approaches, refusing to force a sale, and ensuring that I was comfortable about the decision I was making. They did not try to upsell financing or warranties, and respected my choices regarding both of this. This experience was much more transparent and far less pushy than the other dealerships I toured over the weekend, and it resulted in earning my business. I would highly recommend West Edmonton Hyundai as their price markups are minimul, they are fair at negotiating, and their staff are truly interested in assisting clients to make choices that are in their own best interests. More

Wow! My wife and I have never had a better experience Wow! My wife and I have never had a better experience purchasing a vehicle than what we have experienced at this dealership. Totally un-real! Af Wow! My wife and I have never had a better experience purchasing a vehicle than what we have experienced at this dealership. Totally un-real! After shopping a bit on-line, we were contacted by Devin (Internet Sales Mgr.) who was kind and responsive and made us feel "special" and interested in our business. After a couple of emails exchange, we were contacted by Aaron (New Cars Sales Mgr.) who inquired on our specific needs to the point where we actually were looking forward to visit the dealership. Once at the dealership, we were greeted (without pressure) by Richard Lam (New Car Sales person) whom we had met on a prior visit a few weeks earlier. Richard patiently listened to our needs, concerns and provided clear and educated responses. At no time during our conversation did we feel pressured or swayed to purchase a vehicle different that what we had chosen. Our negotiations with Aaron and Richard were a dream come through. We purchased a 2011 Santa Fe Limited with Nav package at a very good price. They both negotiated in very good fate and we hare extremely happy with our purchase. Finally, once we have signed off on the deal we were introduced to Vance (Financing Mgr) who continued this unbelievable experience. The time spent with Vance was enjoyable, productive and stress free. He explained clearly our financing options and let us decide what was best for us and respected our choice. Bravo and thanks to all of you at West Edmonton Hyundai --- we look forward to deal with you for all of our maintenance needs! Gilles Legare More

Christa was absolutely the best salesperson I have ever dealt with when purchasing a vehicle. She did absolutely everything in her power to make the sale as painless as possible. I haven't driven a stand dealt with when purchasing a vehicle. She did absolutely everything in her power to make the sale as painless as possible. I haven't driven a standard transmission vehicle in a number of years and she was very patient with me while I did a few circles of a parking lot getting used to the clutch without stalling the vehicle. She wasn't a pushy salesperson and allowed me my space to consider my purchase. She answered all my questions and followed up afterwards with the ones she didn't have an immediate answer to. I would definitely recommend her and the dealership to anyone who is interested in purchasing a Hyundai vehicle. The whole experience was extremely pleasant which is not something I can say about every car purchase I have ever made. I have dealt with the service department on 2 different occasions - once for the first oil change and once for my winter tire change over. Both times the experience was great. Jeff has been the service manager I have been dealing with and he always makes me feel like I am the only customer that he has. They are fast and have a very nice waiting room if you are so inclined to wait. They also provide shuttle service within Edmonton to wherever you want to go as well as pick up service if your vehicle is going to be in the shop for any length of time. As for the price of the vehicle that I purchased, who doesn't want a better price on anything they buy? We came to a price and financing terms that I could live with so it was ok. A great price would have been me walking in on "car pick up day" and them saying we've lowered the price by $5,000. That would have been a great price! More

The whole buying experience was easy and painless. We went into the dealership on Friday. Test drove and purchased the vehicle on Saturday and then picked up the vehicle on Monday. Not as stressfull as went into the dealership on Friday. Test drove and purchased the vehicle on Saturday and then picked up the vehicle on Monday. Not as stressfull as I thought it might be. Laurie, our sales associate, was great. Thanks. More

I went there by accident just shopping around and then i met Richard Lam. He was so great with explaning everything and offering me good choices of cars so i decided from just that one visit to buy a car fr met Richard Lam. He was so great with explaning everything and offering me good choices of cars so i decided from just that one visit to buy a car from this dealership. Hes a great sales person you can expect great customer service from him. Thank you for your kindnes Minavar More

After a tedious hunt for a newer used vehicle at other dealers, I dropped into this dealer only because I was in the neighbourhood. I was immediately impressed. Christa greeted me before I got to the door dealers, I dropped into this dealer only because I was in the neighbourhood. I was immediately impressed. Christa greeted me before I got to the door--and on her suggestion, we went over exactly what I was looking for [none of the other sales people at other dealers had done this]. Christa found the perfect match for me--and at a great price. I finalized the deal and arranged the options with Scott--and was delighted. I want to commend the excellent service from both Christa and Scott--and I love my 2011 Sonata GLS. More

Keep up the good work Christa Bezooyen, you are a excellent sales associate. The service people are also great, very friendly and professional. The dealership is clean with friendly environment. What excellent sales associate. The service people are also great, very friendly and professional. The dealership is clean with friendly environment. What more can I say, everything is great, feels great.... Just love this dealership. More

Clean, friendly and customer-focused. Appreciated being introduced to the various staff in the different departments. Scott went out of his way to ensure I was happy with my new purchase especially after introduced to the various staff in the different departments. Scott went out of his way to ensure I was happy with my new purchase especially after the sales person I was dealing with left and I had some unanswered questions regarding the options I understood came with the vehicle. This was my best experience in purchasing a vehicle. More