West Edmonton Hyundai

All the staff were very friendly and attentive. They listened to what we wanted and provided us with the vehicle we described rather than something they wanted us to have. We usually dread the car shopp listened to what we wanted and provided us with the vehicle we described rather than something they wanted us to have. We usually dread the car shopping since sales people often don't listen to the customer. This dealership was different. We got the vehicle we needed at a price we could afford. More

We visited another Hyundai dealer in Edmonton and were We visited another Hyundai dealer in Edmonton and were not having a good customer experience but I liked the Santa Fe as a vehicle so dragged my husb We visited another Hyundai dealer in Edmonton and were not having a good customer experience but I liked the Santa Fe as a vehicle so dragged my husband into West Edmonton Hyundai to see if they could do better. We test drove and were offered what looked like a good deal on the salesman's demo. In the past we have bought vehicles that we later felt the deal could have been better so now we always walk away at first and to some research. Alan and John did talked to us before we left without pressuring us about the deal and gave us the time to think about the deal. When I returned on Monday, Tuesday, Wednesday, Thursday with questions my husband had from out of town, each time I was treated with respect and humor about how often I visited and no impatience that my visits were often right near (and after) closing time. We got to visit with lots of the staff and I wouldn't hesitate to recommend anyone we dealt with. If the person I was there to see was busy someone else would offer us water or just visit (Ocean) until they were ready for us. The deal finally met both of our criteria and we signed papers. This is the first time in buying a car that I enjoyed the people in the finance office (Maddy and Vance) as much as the salespeople. I never felt pressured about taking the deal or not or about any upgrades that are normally pushed. Thanks very much it was fun. More

We were pleased with the attentive, personal and responsive manner in which Ocean, the floor manager who also was our salesman, handled our purchase. After being at several dealerships in Calgary, responsive manner in which Ocean, the floor manager who also was our salesman, handled our purchase. After being at several dealerships in Calgary, we drove to West Edmonton Hyundai. Within ½ hour we were presented with a very attractive deal to purchase a new vehicle. Throughout the process, we felt that West Edmonton upheld their commitment to “over-deliver on customer’s expectations” and everyone proved to be polite, friendly and direct. We appreciated the honest representation of their inventory and prices, which we did not find at other dealerships. After the purchase, Ocean also took the time to accompany us "out-of-towners" in order to expediently locate an open registry to license our new car. We were pleasantly surprised to find this dealership and will recommend it to many. It was well worth the drive. More

My daughter recommeded this dealer to us as our vehicle at the time was about to die on us! From the first moment we went into the dealship we found friendly, fun and well informed staff - all of them! Add at the time was about to die on us! From the first moment we went into the dealship we found friendly, fun and well informed staff - all of them! Added bonus was the bottled water and popcorn! We finally got approved for a 2007 Dodge Nitro and we feel that the whole experience has changed how we look at car dealerships BUT just this one! We will be back and have told anyone who will listen to go to these folks! You can't go wrong with these guys - they actually care and listen to you - what a concept these days! Go West Ed Hyundai!! You've got our vote! More

Liked Richard did a great job for us. Good listener and showed us what we wanted Key for the sale was texting me. I'd cooled on a used one and came back to get deposit back. Richard kept in contact by t showed us what we wanted Key for the sale was texting me. I'd cooled on a used one and came back to get deposit back. Richard kept in contact by texting and asking permisson to call me. This got me back in the dealership and we bought a new one with all the options and protection package. Social media helped close the deal on this sale. Sales managers were also terrific. Brought by the service manager as well to answer my concerns. This helped as well. Great experience would highly recommend. More

Not only was Richard great to deal with his knowledge and passion for the product comes through. Should any one ask about Hyundai I would recommend going and talking to him. passion for the product comes through. Should any one ask about Hyundai I would recommend going and talking to him. More

We took our Elantra in for its routine mainteance and decided to take a stroll through the lot. As we are expecting a new addition to our family we thought about checking out what was available. We were decided to take a stroll through the lot. As we are expecting a new addition to our family we thought about checking out what was available. We were greeted warmly in the show room by Richard, he took us through our options and explained all the ins and outs of the vehicles that would meet our needs. Richard took the time to show us through the dealerships not unimpressive selection. After about an hour on the lot we had decided on a Santa Fe. My wife and I felt that Richard was a real straight shooter and didn't try to rope us into anything more than we needed. In the end we took the Santa Fe for a test drive and were really impressed. When it came time to hammer out the details we sat with Richard and discussed trading in our current vehicle. Richard explained how trade in value and best price worked. In the end because of work uncertainties we decided that in spite of Richards in exhaustible enthusiasm, we decided to wait on the decision till we have some more stability. With all this being said, we live in the north end. There are many dealerships on the way to West Edmonton Hyundai. It is well worth the trip, and when our situation irons out a little more, we will definitely be going back to this dealership. And to Richard's office specifically. More

I went to another dealer in Edmonton and was less than happy with the sales person there. Previously I had visited West Edmonton Hyundai and left there having all my questions answered and not feeling an happy with the sales person there. Previously I had visited West Edmonton Hyundai and left there having all my questions answered and not feeling any pressure to buy. And that brought us back to purchase a new car. More

I was going to buy car after visiting 5 times Mayfield Toyota and not satisfied with them i came to hyundai at first visit i bought Santa Fe and i am happy with his service Reza Shams Toyota and not satisfied with them i came to hyundai at first visit i bought Santa Fe and i am happy with his service Reza Shams More

We were very happy with the service, knowledge and level of professionalism provided to us. The above mentioned gentlemen were all very friendly and eager to help in every way and not at all pushy. I had to of professionalism provided to us. The above mentioned gentlemen were all very friendly and eager to help in every way and not at all pushy. I had to return to get the rest of the accessories added to the vehicle and they made my return trip more than worthwhile. We will be recommending this dealership and these gentlemen in particular to family and friends that are interested in purchasing a new vehicle. And before I forget to mention the primary reason for our visit- I absolutely love the Santa Fe! More