West Edmonton Hyundai

We purchased a 2010 Hyundai Accent from West Edmonton Hyundai. The purchase agreement included the installation of a block heater for the winter package. Unfortunately, the block heater had not been in Hyundai. The purchase agreement included the installation of a block heater for the winter package. Unfortunately, the block heater had not been installed at the arranged date and time for pickup. We were discouraged that the vehicle was prepared for the final sale. The service department indicated that we would have to return the next week to have the block heater installed. The sales manager, Ocean, arranged for the block heater to be installed that evening while we were picking up our plates and tags. A big thank you to Ocean for making the purchase experience a pleasant one! Updated (2011-11-23) We have determined that the vehicle that we purchased does not have an anti-lock brake system (ABS). This was a safety requirement that my wife had specified to Laurie Cottrell when we identified the type of car we were interested in. We had test driven the vehicle in the first snow fall of the year. At that time, the vehicle was performing as if it had had ABS installed and Laurie had confirmed that the vehicle had ABS installed. After a few days, we took the vehicle on the road and were surprised to discover that the vehicle's ABS had either failed or was non-existent. We called Ocean to raise the issue with him. He asked us to bring the vehicle in for review by the service department. When the vehicle was brought in, a service department employee and informed us that the vehicle did not have ABS as the module was not installed. He informed us that our test drive in the snow to test for ABS must have had some other reason for the ABS like behavior. We have attempted to contact Ocean, but had been told he was with another client at the moment. We had left a voice mail for him to call us back regarding the ABS issue. We have not received any follow up calls from him to date. Very disappointed. More

Stefan was very easy to work with and did his best to ensure our comfort and happiness. We couldn't have asked for a better experience! The sales team ensured they remembered our names and always offer ensure our comfort and happiness. We couldn't have asked for a better experience! The sales team ensured they remembered our names and always offered refreshments if we had to wait. We are very happy with our purchase of a 2011 santa fe and will highly recommend this dealership to anyone who will listen. More

Sales Associates Alan and Levi were great. Business Sales Associates Alan and Levi were great. Business Manager (Financing) Vance was great. Service Manager Ian (for winter tires) was excellent. Sales Associates Alan and Levi were great. Business Manager (Financing) Vance was great. Service Manager Ian (for winter tires) was excellent. Used Car Sales Manager Devon was great. Overall experience was good! I am counting on the after sales service also to be the same or even better. I will definetly suggest West End Hyundai to my buddies! The only suggestion on a used car sales would be that they pay more attention to the details/quality of workmanship (check for any damages, etc.) before selling the vehicle to the customer, so that there are not suprises to the customer! Nevertheless, it was a good buying experience and I thank the entire team for the same! Cheers! More

Dealer Code: C00183 Dealer Name: West Edmonton Hyundai Dealer Code: C00183 Dealer Name: West Edmonton Hyundai Deal #12333 My husband, Wayne Kosik, and I purchased our new vehicle at the West Edmont Dealer Code: C00183 Dealer Name: West Edmonton Hyundai Deal #12333 My husband, Wayne Kosik, and I purchased our new vehicle at the West Edmonton Hyundai Dealership in Edmonton at 10120- 178 Street. We bought our new 2001 Hyundai Genesis 4D (GN6TC) on July 13th, 2011. Our experience with the Dealership was positive in every way and it was a pleasure to have Richard Lam as our Sales Associate. He approached us in a friendly manner and I really appreciated his non-aggressive approach. The humor displayed was nice to see too. Pushy sales people have always turned us off! It was also great dealing with Vance Yue (Business Manager) as he was very helpful and has a super personality. I am not sure of the complete name/spelling of the Manager at this location - Lewa (?!) but he was wonderful as well. All three made a great team and we are so happy with our new Hyundai Genesis. We live in Northern Alberta (Fort McMurray) and have had many people compliment our vehicle and ask more about it. We are glad to tell them about the Genesis and where we purchased it. Some people have almost crashed doing a double-take or walked into an object when they check it out -- quite funny actually!! Just wanted to be sure to pass this compliment along and we hope you let the Dealership and employees know what an excellent job they are doing. Thank You kindly! Sincerely, Val Kosik (The main driver of the car) 780-743-4608 More

My wife and I purchased a 2012 Hyundai Tucson, and absolutely love it. The sale staff and managers were very friendly, and got us a phenomenal deal on our new car. The quality of service, and the qu absolutely love it. The sale staff and managers were very friendly, and got us a phenomenal deal on our new car. The quality of service, and the quality of the vehicle will ensure that the next time we need to replace a vehicle, we will be returning to their store. More

The Best of the Best!!! *****I got 2011 Moonstone The Best of the Best!!! *****I got 2011 Moonstone Grey Vera Cruz GLS-AWD, Leather seat, power seat, sun roof, Auto Tailgate, FULLY LOADED!! fr The Best of the Best!!! *****I got 2011 Moonstone Grey Vera Cruz GLS-AWD, Leather seat, power seat, sun roof, Auto Tailgate, FULLY LOADED!! from West Edmonton Hyundai AT THE LOWER PRICE !!!!! Even Free IPod cable, Front matt, Back matt, 750L Petro Canada 30cents off per litre, Free oil change as long as I have this car. Played golf with him. Had a good time thank you, Jerry. Next person will explain to you soon. ^.^ More

I was very pleased with the service and car that I left with. I went in well prepared with pricing and a list of cars I wanted to look a,t and I was set on buying a used honda. However they were able to sh with. I went in well prepared with pricing and a list of cars I wanted to look a,t and I was set on buying a used honda. However they were able to show me fully loaded hyundai's for the same price. I left with a better car than I expected that was well within my budget. Mazuri was fantastic with making us feel comfortable and providing us with ample information about the car and other services at the dealership. My family now has 3 hyundai's from this dealership and no one has had any problems. I would recommend this dealership to anyone looking for a new or used car!! More

The customer service at West Edmonton Hyundai was by far the best. If only the service was like this everywhere it would be easier to go about our day. I really appreciate the time and effort they put in, t the best. If only the service was like this everywhere it would be easier to go about our day. I really appreciate the time and effort they put in, to make sure we were satisfied in all areas. More

Never met a sales person like Mazuri from Wested Hyundai. He is great!:) It was a pleasure for me and my husband meeting Mazuri. The same for his manager Lewi. They calculated and calculated and calculated. He is great!:) It was a pleasure for me and my husband meeting Mazuri. The same for his manager Lewi. They calculated and calculated and calculated. At the end the result was clear! A win/win situation for both of us. We got a great deal and the car we wanted, they got one more car sold! I would recommend them every time. Go there, ask for Mazuri and Lewi:) More

When we went into West Edmonton Hyundai we were first met by Mr Le who was very polite and welcoming he answered our questions, was very patient and did not pressure us in any way. When we decided to purchas by Mr Le who was very polite and welcoming he answered our questions, was very patient and did not pressure us in any way. When we decided to purchase a new vehicle he made sure that it was compatible to our needs. Once we decided to purchased our Elantra he introduced us to Mr. Scott Wilson who did the finalization of the sale. Mr. Wilson informed us of the after market products we could purchase but in no way pressured us to do so. Very professional. While we were waiting for our new car Mr. Le stayed with us even though he could have approached other potential customers. We will be sending anyone who asks about our vehicle to see Mr. Le and Mr. Scott. These two gentlemen and the cleanliness of the dealership convinced us that we we purchasing the vehicle that we required. More