West Edmonton Hyundai

Excellent service Even though there was a small error in the paperwork, the dealership still honoured their commitment on price and is refunding me. I like how they mad Even though there was a small error in the paperwork, the dealership still honoured their commitment on price and is refunding me. I like how they made me feel walking into the dealership. Everyone was friendly. This is my first purchase of a Hyundai and would recommend friends and family to this place. Maryna was very inviting and open. She really took the time to show us all features and explain them in detail. I never once felt rushed. More

My Second Hyundai After nine years of driving a Hyundai Santa Fe, the time had come to look for a new SUV. My previous experience - purchasing, and many years of relia After nine years of driving a Hyundai Santa Fe, the time had come to look for a new SUV. My previous experience - purchasing, and many years of reliable service - took me back to West Edmonton Hyundai. The final decision took some time on my part, but Alan patiently worked with me as I decided upon various options and colour for a new Tucson. Other staff were helpful in choosing the final add-ons, such as 3M and undercoating. I would not hesitate to recommend West Edmonton Hyundai to my family and friends. More

Customer Service at its best No pressure sales personnel, very patient and understanding, no rush to sell the product, allowed us the time and options to reach our decision. Excel No pressure sales personnel, very patient and understanding, no rush to sell the product, allowed us the time and options to reach our decision. Excellent product. More

I wasn’t even looking at buying a Palisade My experience is one I will always remember. Not only was Maryna knowledgeable with the 2020 Palisades she was such a pleasure to deal with. Not pushy My experience is one I will always remember. Not only was Maryna knowledgeable with the 2020 Palisades she was such a pleasure to deal with. Not pushy in the least and just an all around great lady to deal with. She was very accommodating and patient with me while I made my final decision on my own. She treated my family with respect which I appreciate. Any question I had, she answered for me or went above and beyond to get me an answer. In the future if I decide to buy another Hyundai model, I will definitely make the trip to see her. I hope she’s still there!!! Thank you so much again Myrna. I love my Palisade!!! More

Positive purchase experience Excellent to deal with, very professional and no pressure. Alan, Meena and Brian were very patient and worked with us to facilitate our purchase . H Excellent to deal with, very professional and no pressure. Alan, Meena and Brian were very patient and worked with us to facilitate our purchase . Highly recommended. More

Exceptional Service, Great People! The folks at West Edmonton Hyundai did a fantastic job helping me transition from the lease I had on my previous car to the finance of my new Tucson. The folks at West Edmonton Hyundai did a fantastic job helping me transition from the lease I had on my previous car to the finance of my new Tucson. Josh, Brian, Meena, Jordan, Ray and Amit all played a hand in treating me like family and making me feel comfortable as well as informed of my purchase. They're all exceptional folks and I can't recommend them enough! More

Outstanding Service From taking an appointment to driving my new Hyundai Kona, I had an outstanding service of West Edmonton Team. I was very happy having Josh as my sale From taking an appointment to driving my new Hyundai Kona, I had an outstanding service of West Edmonton Team. I was very happy having Josh as my sale rep, he is very professional, kind, attentive. Meena and Ray from financing department, that was a big pleasure having deal with you. They explained me every single detail of my contract, that was clear and simple. Brian was so kind to put my plate on the car. A young driver Jackson, thank you so much for driving my to the registry, waiting for me there and got me back to the dealership. The whole team of West Edmonton Hyundai is so professional. You guys, gave me feeling like a big, nice and welcoming family. Thank you so much for your outstanding service! I wish you a lot of prosperity, happy professional and personal life! I will definitely recommend you to everybody around me! More

ABOUT MY OVERCHARGE ON MY LOANER!!!! I HAD MY CAR ENGINE HEATED LAST 2 WEEKS AGO AND THEY LET MY CAR TO STAY WITH THE DEALERSHIP AT WEST END HYUNDAI FOR A WEEK AND THEY SAID THEY WILL CHA I HAD MY CAR ENGINE HEATED LAST 2 WEEKS AGO AND THEY LET MY CAR TO STAY WITH THE DEALERSHIP AT WEST END HYUNDAI FOR A WEEK AND THEY SAID THEY WILL CHANGE FOR A NEW BLOWER. I ASKED FOR A LOANER AND THEY GIVE ME HERTZ FOR THAT. SO HERTZ TOOK ME FROM THEIR OFFICE AND GIVE ME A CAR LOANER FOR A WEEK. THE GUY IN THE HERTZ OFFICE SHOWED ME THE CAR AND EVERYTHING. HE HOLDS MY 200$ FOR THAT LOANER. AND WHEN I RETURNED MY CAR AND CHECK MY BALANCE AS OF TODAY I HAVE OVERCHARGED OF 84$ BECAUSE THEY SAID I DIDN’T FILL UP THE GAS!!! THE THING IS NO ONE INFORMED ME THAT WHEN I RETURN THE CAR EVEN IN HERTZ OFFICE OR IN HYUNDAI DEALERSHIP MUST FILL UP THE GAS OF THAT LOANER CAR!!! NO ONE INFORMED ME FOR THAT!!! 84$ IS NOT SMALL AMOUNT FOR A GAS FOR A CAR!!! ALWAYS I HAVE CHARGED AND PROBLEM IN THIS DEALERSHIP SINCE I BOUGHT A CAR FROM THEM!!! AND HERTZ TOLD ME TO TALK TO HYUNDAI ABOUT THAT!!! AND WHEN I CALLED HYUNDAI THEY SAID THEY CANNOT DO ANYTHING ON THAT OVER CHARGED FOR ME FOR NOT FILLING UP THE FUEL ON THE LOANER CAR!!! IT’S 84$!!!!!! THEY SHOULD BE RESPONSIBLE FOR THAT COZ’ THEY ARE THE ONE WHO GAVE A LOANER CAR FOR ME!!!! More

One week, no answers, and no loaner car My 2012 Sonata suffered a catastrophic engine failure on the highway. The engine seized, and wouldn't start, because of metal shavings in the cylinder My 2012 Sonata suffered a catastrophic engine failure on the highway. The engine seized, and wouldn't start, because of metal shavings in the cylinders. This was part of a recall that I had the car serviced for 2-3 years ago, so I thought everything should have been fine. It's been a week now since I dropped my car off at their dealership, and STILL I haven't been told when they will have a loaner car for me. I just keep getting the run-around "we're really busy" excuse. That's your problem to fix, not mine to put up with. Will definitely stay away from this dealership in the future, and possibly all Hyundais in general. More

Great job. After visiting various other car dealerships my husband and I were very pleasantly surprised by West Ed Hyundai. Our salesman Lloyd was very straightf After visiting various other car dealerships my husband and I were very pleasantly surprised by West Ed Hyundai. Our salesman Lloyd was very straightforward helpful,and informative. All the staff were very friendly and helpful. We did not get any runaround that we experienced in other dealerships. There was no high pressure sales and all our questions were answered. We love our new Sante Fe and would recommend anyone who is thinking of buying a car to visit West Edmonton Hyundai. More