West Edmonton Hyundai

had my 2021 kona in for service rory was awesome to deal with thank you with thank you More

very poor service…it has been three weeks and all m doing chasing the service guys to give me any update on my car. which initially they said would take 48 hrs. always tell me that they will call me back no chasing the service guys to give me any update on my car. which initially they said would take 48 hrs. always tell me that they will call me back not once i heard back. very disappointing. i live in south side but took my car there because it broke on west end. regretting my decision. i even visited the dealership one day and apparently service guy who is working on my car was not there. i have no words to describe the poor experience i am having with them More

Justin and his staff is service were amazing to deal with. I will highly recommend them to friends and family with. I will highly recommend them to friends and family More

When picking up my vehicle the other day, I was blessed to met Kelly in service. Watching her intereact with the other workers, answering calls and greeting the customers, she never skipped a beat with her to met Kelly in service. Watching her intereact with the other workers, answering calls and greeting the customers, she never skipped a beat with her pleasant, energetic, professional friendly smile. You can really tell she enjoys customers service as she acknowledges ever customers that comes in. She sure did make me feel special! More

Kelly is Amazing in service! I couldnt wait to met her in person. You can hear her smile through the phone. She is above and beyond professional and made me feel important and no I couldnt wait to met her in person. You can hear her smile through the phone. She is above and beyond professional and made me feel important and not just another number, like you can often feel like when going to a dealership. It was a pleasure to met you Kelly! More

When I booked my appointment with Kelly in service today,It was a breath of fresh air! She made the process fast and painless. It was a joy to speak to someone so knowledgeable and professional. Thank today,It was a breath of fresh air! She made the process fast and painless. It was a joy to speak to someone so knowledgeable and professional. Thank-you Kelly Your a Rockstar!!! More

Mandy is very accomodating. She is open to questions and any concerns you have. They work with your schedule and they are honest. This delearship is not intimidating and hold up She is open to questions and any concerns you have. They work with your schedule and they are honest. This delearship is not intimidating and hold up to thier standards. Bought a tucson, here and we are waiting for the palisade to arrive. We are happy and its a win! More

Stopped in to verify a brake light issue. Levi took the time to have it checked out and to my surprise a gentleman from the Service department replaced the bulbs on the spot. Small simple ges Levi took the time to have it checked out and to my surprise a gentleman from the Service department replaced the bulbs on the spot. Small simple gesture but speaks huge volumes with the level of service and going the extra mile, especially on a busy saturday afternoon. Excellent service!!! More

Beware!!Don’t buy with this dealership. Their service advisors are mean and does not care, they will reap you off. I brought my Hyundai vehicle for service & was told that (aside from the other stuff tha advisors are mean and does not care, they will reap you off. I brought my Hyundai vehicle for service & was told that (aside from the other stuff that needs to be changed) it needs a new spark plug. My vehicle is only 4 years old!! Don’t ever trust your vehicle with them. Don’t do the same mistake that I did. Go to other dealership or other automotive. More

Levi was excellent. We purchased a vehicle for my mom as a Christmas present. He was extremely patient while explaining all the features to my mom. Stressed the fact that she can call him or come in for fur a Christmas present. He was extremely patient while explaining all the features to my mom. Stressed the fact that she can call him or come in for further explanations if needed. Far from the typical stereotype of a pushy car salesman. Great attitude. Super helpful. Will be coming back to see Levi for a fourth Hyundai when the time comes. Thanks Levi. Merry Christmas to you and your family. More