West Edmonton Hyundai

I spoke to Jenn for buying a used Santa Fe. I was really amazed by her personal follow up and honesty. Though the deal was not finalised due to some technical reasons but I would love to deal with her in th amazed by her personal follow up and honesty. Though the deal was not finalised due to some technical reasons but I would love to deal with her in the future. I can say with surety that she is an asset to her company. Thanks a lot, Jenn.... Rd More

My Husband & I stopped by to look at options for a new SUV. Talked to Richard, was not pressured and took his card. 2 weeks later I called Richard, told him what I wanted to test drive and both vehicl new SUV. Talked to Richard, was not pressured and took his card. 2 weeks later I called Richard, told him what I wanted to test drive and both vehicles were waiting for me. He was polite, & thanked me for calling him. I test drove both vehicles, but wanted my husband to help me decide. Next morning we both came in and made our choice. The new Santa Fe was made available for pick that afternoon as requested. The sales manager, and our sales assoc. were both accessible, and respectful of our needs., More

Excellent customer service! I was in to get information on upgrading my Genesis to a 2012 model, and even though I didn't upgrade, I was given all the information I needed to come back at a later time. Th on upgrading my Genesis to a 2012 model, and even though I didn't upgrade, I was given all the information I needed to come back at a later time. Thank you! More

The sales person Richard was very informative, took time to explain the features of the vehicles we were interested in and during the test drive provided different scenarios to test the vehicle. Richard spe to explain the features of the vehicles we were interested in and during the test drive provided different scenarios to test the vehicle. Richard spent time going over the vehicle and its features when we picked up the vehicle, took us through the service department and how to book appointments for service. Richard was very polite and not pushy when we were looking at vehicles, A pleasure to work with. More

I haven't rated the quality of work only because I haven't serviced the car yet, only purchased it. The purchase experience was good in that I was given all the time and support I wanted, but not pres haven't serviced the car yet, only purchased it. The purchase experience was good in that I was given all the time and support I wanted, but not pressured in any way. I have no concerns recommending this dealership for an easy experience. More

My daughter called WEH after a frustrating couple of weeks of me trying to find the right vehicle and asked if they had any used tucsons in stock. Richard Lam was very helpful and said yes one had just weeks of me trying to find the right vehicle and asked if they had any used tucsons in stock. Richard Lam was very helpful and said yes one had just come in recently. Over the phone I confirmed that it had most of the options that I was wanting on a vehicle so my daughter and I went to have a look. Richard and I took the car for a test drive. He answered all of my questions , was patient and knowledgeable and most important, I felt I could trust him. We discussed price and options and I purchased the Tucson feeling confident with my decision. My experience at WEH was a very positive one. Huge thank you to Richard for his expertise and friendly service! Referral program not user friendly, if it can affect purchase price! Just a thought to consider. More

I was very satisfy with my sales man Alan Sugiyama. He was very informative and had lots of knowledge on the vehicle we bought. Very Helpful and Friendly Person. I would recommend this dealership and Ala was very informative and had lots of knowledge on the vehicle we bought. Very Helpful and Friendly Person. I would recommend this dealership and Alan to other people. Thank you More

My experience was everything a buyer would expect when making a purchase. The dealership is very clean,friendly staff and they went above and beyond to do what ever they could to make my purchase great. A making a purchase. The dealership is very clean,friendly staff and they went above and beyond to do what ever they could to make my purchase great. Allen was a great salesman and I old highly recommend him to anyone. More

Richard Lam was very welcoming and honest from the start. He made us feel very comfortable and knew his product very well. I wanted to purchase a car from him even though I brought my friend to look for veh He made us feel very comfortable and knew his product very well. I wanted to purchase a car from him even though I brought my friend to look for vehicles! Brian (manager) was also very accommodating and honest. Thank you for making our car purchase experience so good. More

Lloyd was a pleasure to work with. I knew what I wanted before I went to these guys and had also shopped around as I am out of town. These guys were not only able to match my best pricing but even gave me before I went to these guys and had also shopped around as I am out of town. These guys were not only able to match my best pricing but even gave me a couple of extras!!! Lloyd went through the vehicle from one end to the other and showed me everything and it`s operation. Everything was ready to go when promised and delivery was flawless. I would definitely recommend Lloyd to deal with. Tell him Steve sent you ;) More