West Edmonton Hyundai

After checking a number of different dealerships on our "list" we stopped at the West Edmonton Hyundai to look at the Santa Fe, a vehicle we were both very interested in. We were greeted by Alan Sugiyama, "list" we stopped at the West Edmonton Hyundai to look at the Santa Fe, a vehicle we were both very interested in. We were greeted by Alan Sugiyama, and spent quite a bit of time with him learning about the Santa Fe, and taking one for a test drive. As we didn't have the vehicle we were trading in with us (we live 500 km. from Edmonton) we decided to purchase the Santa Fe, and put a deposit on the one we wanted. We were given an "estimated" trade in value on our vehicle, and upon our return to the dealership with our trade-in a week later, they honoured the trade-in that they had originally said. Alan spent a lot of time with us going over every aspect of the vehicle before we drove it off the lot, which made us feel very comfortable driving it in the city. It was a very friendly experience, and we have been recommending West Edmonton Hyundai to all of our friends. I would like to add that we have been loyal Toyota owners for the last 35+ years, and I was very apprehensive switching companies, but I am very very happy with our new vehicle. It is everything we were told it would be plus more. Thank you West Edmonton Hyundai for a very positive purchase experience. More

We took our 2009 Accent in this morning for a recall notice and got visiting with Allan Sugiyama. We found him to be very friendly and showed a lot of patience with us as we were just getting some price notice and got visiting with Allan Sugiyama. We found him to be very friendly and showed a lot of patience with us as we were just getting some prices and talking about upgrading to a new vehicle. Allan answered all of our questions and discusseed the benefits of buying a new vehicle. We ended up purchasing a 2013 Tuscon and could not be happier with our deal and our salesman. This is the reason why we have given such a high rating. In our opinion Allan is knowledgable about Hyundai vehicles and is a very good salesman.This is our second experience with West Ed Hyundai and both times we were given a room so that we would not have to be driving late at night and we really appreciate that as it takes us 7 to 8 hours to get home. Thank You West Edmonton Hyundai Karol Lorenzen and Garry Morrison More

Both myself and my husband were impressed with Richard and the positive energy he exuded. Richard was informative and knowledgable and we both felt comfortable and at ease in his presence. Richard expl and the positive energy he exuded. Richard was informative and knowledgable and we both felt comfortable and at ease in his presence. Richard explained all the details of our new Sante Fe and even took the time to assist us program our phones into the bluetooth. Richard was engaging in his approach and never once did we feel pressured into making a purchase. Richard is passionate about the product he is selling and this sealed our decision to buy a Sante Fe. Way to go Richard! Sure wish more sales individuals had your passion, knowledge and positive approach. Terry & Margaret Slaney More

Lloyd was very knowledgable about the Hyundai product and was able to answer our questions re other brands. We felt very satisfied with the service and the Elantra GT - of course we always hope we've receiv was able to answer our questions re other brands. We felt very satisfied with the service and the Elantra GT - of course we always hope we've received the very best price we can, thus the reason for "Good" and hopefully we have. Hyundai was the 1st stop in our search and we never went any further. Thanks for the good service. More

We started looking for a new car several months ago,..not certain what we even wanted. We started at West End Hyundai and spent an entire afternoon with a sales man who never rushed us and showed us several certain what we even wanted. We started at West End Hyundai and spent an entire afternoon with a sales man who never rushed us and showed us several options. As we were just starting our search we did not purchase that day. We have been to several dealers since then but have yet to decide on a vehicle. We ended up back at Hyundai yesterday afternoon as overall, we have been most impressed with the Hyundai Sante Fe and wanted to re-test drive. We met a different sales person this time that heightened the experience we had already had. Richard Lam greeted us at the door with a huge hello and an even bigger smile. He listened to what we wanted and was quick to show us what he felt would be the best choice for us. Not only was he friendly but he was EXTREMELY knowledgeable about his product. We learned more things about the Sante Fe safety features, driving features and overall much more about the car than on our first visit. He is very pleasant to deal with and works very hard to earn your business. The only reason we did not purchase that particular day is we are not quite financially ready but we will tell you, that as soon as we are, we will return to West End Hyundai, purchase the Sante Fe and purchase it through Richard Lam. We were very happy with the experience and would definitely recommend this dealership and in particular this sales person to help you find your next vehicle. More

Both Brian Dawson and Richard Lam took the time to talk to me about the Hyundai Tucson. There was no sales pressure, just friendly chatting about Hyundai, Tucsons, servicing. Both were knowledgeable, dow to me about the Hyundai Tucson. There was no sales pressure, just friendly chatting about Hyundai, Tucsons, servicing. Both were knowledgeable, down to earth, friendly. Richard took me for a test drive explaining the SUV's main features. Once I'd made my choice, Richard took me through the vehicle's smaller features. I would go back to West Edmonton Hyundai to buy another vehicle when the time comes. More

I was looking for a used car and Richard showed me some that met my criteria. I instantly fell in love with a black Hyundai Elantra and took it for a spin. While test driving Richard gave me more informat that met my criteria. I instantly fell in love with a black Hyundai Elantra and took it for a spin. While test driving Richard gave me more information about the car. Since my budget was lower than the selling price I was able to talk to his manager Danny and we could work out a deal to both of our satisfaction. Richard and Danny were very friendly and didn't rush me into the sale. I was very surprised about the good customer service. I definitely will recommend this dealership to my friends. More

Went in to trade a 2011. Were greeted in a timely and friendly manner. We found everyone there to be friendly and courteous. At this dealership, we never felt pressured to make the deal and they did jugg friendly manner. We found everyone there to be friendly and courteous. At this dealership, we never felt pressured to make the deal and they did juggle to meet our requests. I would definitely recommend them to anyone. After our experience there, they have us as a customer for life. More

Very friendly and informative customer sales. The Alan's knowledge of the car line was very good and he did not try any strange sales tactics. He was a pleasure to deal with! I was equally impresse Alan's knowledge of the car line was very good and he did not try any strange sales tactics. He was a pleasure to deal with! I was equally impressed with the service department the personnel where friendly, patient and not even the slightest bit pushy. More

Christa was a pleasure to deal with,as was West Edmonton Hyundai.She went out of her way to help us,and spent as long as it took to describe all the systems of the new Santa Fe. Would recommender to anyone Hyundai.She went out of her way to help us,and spent as long as it took to describe all the systems of the new Santa Fe. Would recommender to anyone More