West Edmonton Hyundai

My wife and I were looking at 5 different vehicle makes; it was late and we had not tested the Santafe yet, so we went there 1/2 before they closed and asked for a test drive if possible. Richard was more t it was late and we had not tested the Santafe yet, so we went there 1/2 before they closed and asked for a test drive if possible. Richard was more than willing and gave us a GREAT experience. He is very knowledgeable and excited about his product. Out of all the dealerships, Richard was the most informative. The Santafe met all our criteria, lots of head, shoulder, leg room and is turbocharged … so we bought it. We bought it on Thursday night, and need it ready for Friday after work, as we were going to Wpg for a family visit. The staffs were very helpful and applied all the under carriage etc. protections required. Thank You More

I like Hyundai and ELANTRA and also west Hyundai. All I like Hyundai and ELANTRA and also west Hyundai. All the employees were friendly and I received good quality of customer service. My salesman and t I like Hyundai and ELANTRA and also west Hyundai. All the employees were friendly and I received good quality of customer service. My salesman and the manager were very professional. I would definitely come back here next time. Thank you. More

We were impressed with the friendliness and the knowledge of our salesman Kip. He answered all our questions and concerns and helped us choose the best vehicle for our needs. We would highly recommend anyon of our salesman Kip. He answered all our questions and concerns and helped us choose the best vehicle for our needs. We would highly recommend anyone in the market for a new vehicle to stop in to West Edmonton Hyundai to see first hand their commitment to top notch sales and service. More

I didn't even go to this dealership to purchase for myself I went with my cousin as she was looking to purchase.. From the moment we walked in the door, we didn't feel pressured at all. Lloyd Osler ask myself I went with my cousin as she was looking to purchase.. From the moment we walked in the door, we didn't feel pressured at all. Lloyd Osler asked us if we had been helped and was the MOST informative salesperson I have EVER dealt with! He actually KNEW about his cars! I have purchased THREE new cars in the past not from this dealership nor brand and each experience was extremely subpar! After a few days I went back by myself a few days later as I was very impressed by the "standard" features of the Santa Fe Sport. I talked with Willy Cudmore as Lloyd was off that day but he was more than happy to help me out in Lloyds absence. Bottom line a deal was struck and it turned out I was the one about to buy a 2014 Santa Fe Sport AWD! On pick up Lloyd was as excited as me for my pick up! He spent over and hour with me making sure to go over EVERYTHING in the new vehicle, and then we went through the owners manual (obviously not completely in depth lol) and also helped me install some new floor mats I purchased while there! Which he didn't need to do but he wanted to! All the staff congratulated me on the new purchase, and the manager actually came over introduced himself to me and thanked me for my business! Another first! Oh ya Llyod also took me over to meet the service department! Another first! I would not hesitate to recommend this dealership I cannot say enough what an amazing experience this was! I know I sound over the top but as said, my other experiences not so great at other dealerships. More

Alan Suglyama is a very pleasant gentleman to deal with. He was very helpful in showing us various vehicles until we found the Hyundai Veracruz. He went above and beyond to get us the vehicle for the price He was very helpful in showing us various vehicles until we found the Hyundai Veracruz. He went above and beyond to get us the vehicle for the price we wanted to pay. A very big thank you to him. Also, a big thanks to Brian Dawson who very accommodating in arranging for a remote starter for our new vehicle. I would definitely recommend them to my family and friends. More

An exceptional experience. Great deal, great service, quick and to the point. Definitely not your typical back and forth frustrating sales experience. Allan in Sales, the sales manager and finance off quick and to the point. Definitely not your typical back and forth frustrating sales experience. Allan in Sales, the sales manager and finance office made this a great experience. More

Our representative, Richard Lam, was very informative and honest but not pushy. He listened to our requests and answered any questions or found our answers if he was unsure. He was very knowledgeable about t honest but not pushy. He listened to our requests and answered any questions or found our answers if he was unsure. He was very knowledgeable about the Hyundai Santa Fe regarding features, safety ratings and reviews. We were impressed when a second key/remote was found for the vehicle and he took the time to contact us to be sure we received it. Richard would be the first person we would call if we were again looking for a used vehicle and highly recommend West Edmonton Hyundai. More

This was the best experience we have ever had buying a vehicle. This was our third brand new vehicle purchase. Alan was very pleasant and knowledgeable to deal with and we did not feel pressured at any ti vehicle. This was our third brand new vehicle purchase. Alan was very pleasant and knowledgeable to deal with and we did not feel pressured at any time. We were treated very well, even though we showed up in our son's old clunker of a car. He made us feel very welcome as new Hyundai owners. We were able to close the deal and drive away in one short afternoon.. More

Richard Lam is a knowledgeable sale associate. He gave us so much details of the car and has patience to answer our questions. He is friendly and very helpful. Definitely we will refer him to anyone wou us so much details of the car and has patience to answer our questions. He is friendly and very helpful. Definitely we will refer him to anyone would like to buy a car. More

Friendly, clean and knowledgable staff. Alan went through everything on the vehicle with us, he even connected my phone to bluetooth. It was also a nice change to see a workplace that allowed staff to bring everything on the vehicle with us, he even connected my phone to bluetooth. It was also a nice change to see a workplace that allowed staff to bring in a dog. More