West Edmonton Hyundai

Just before beginning my vacation, I took my Hyundai 2012 Santa Fe into the dealership for a routine oil change. Following the oil change, I was advised that there was a timing cover leak, which was covered Santa Fe into the dealership for a routine oil change. Following the oil change, I was advised that there was a timing cover leak, which was covered under warranty, but they would need the vehicle for possibly up to 2 days as the work involved was extensive. I was not happy about hearing this as this was the third warranty service - and, I was trying to go on vacation. However, Sarah Fox (Service Adviser) and Tom Peters (Customer Relations Manager) both stepped up and make the experience significantly less stressful. Sarah arranged for a rental vehicle and both Sarah and Tom worked behind the scenes to ensure that my vehicle servicing was completed in one day so that I could leave for my vacation out of province on time. Thanks Sarah and Tom! These two individuals are the number one reason that I take my vehicle to West Edmonton Hyundai. My experience at another Hyundai dealership was dismal. More

My 2 sister's had bought a Hyundai Santa FE SUV's & love them. So when checking out other SUV models & makes, I decided to buy a new 2013 Hyundai Santa Fe SUV. I can honestly say that I love it. & love them. So when checking out other SUV models & makes, I decided to buy a new 2013 Hyundai Santa Fe SUV. I can honestly say that I love it. More

We already knew we were going to purchase a 2013 Santa Fe but made the mistake of checking out Sherwood Park Hyundai first. Needless to say, we ended up making our purchase at West End Hyundai . The differen but made the mistake of checking out Sherwood Park Hyundai first. Needless to say, we ended up making our purchase at West End Hyundai . The difference in overall experience was night and day! Right from the beginning, Kip was personable, knowledgeable, honest, and incredibly helpful. He disclosed everything we were getting when we were pricing everything out so we really felt like we got to make an informed decision and we were in control (unlike feeling scammed at the other dealership). We will definitely recommend West End Hyundai (and Kip!) to family and friends! More

My Husband & I have had a streak of bad luck when it comes to our last two Vehicles. We both greatly appreciate how our Hyundai's both Tiburon & Elantra stood up and protected both of us. They both took comes to our last two Vehicles. We both greatly appreciate how our Hyundai's both Tiburon & Elantra stood up and protected both of us. They both took a good punch. As for this location & Dealer is: Everyone we spoke and worked with at this location truly showed, Attention to our needs, Professional & Personable Individuals, OK, they even made us laugh in tough times... :). Just the kind of people you want to deal with! We will stand behind this location and a Special Thanks to Lloyd R. Osler for assisting us and sharing your Knowledge.... You do believe and it shows... OK, and it's good to see in a person. Best of Luck. Regards, Lygo Family More

After a lengthy look at several dealerships it was refreshing to be at WEH. Christa met us in the lot where we had been looking and immediately helped us narrow down our search. I was impressed with refreshing to be at WEH. Christa met us in the lot where we had been looking and immediately helped us narrow down our search. I was impressed with the cleanliness of all the vehicles that she showed us. After looking at several other dealerships it was clear that WEH takes great care in all the cars on their lot. Christa was very knowledgeable about the Santa Fe we were looking at. After deciding that this was the vehicle we wanted she was very through in explaining the process of buying from start to finish. We also dealt with Kim in the finance department she was also absolutely amazing. Great work West Edmonton Hyundai!! More

I hesitated between two cars from another brand nearby, and the Hyndai Santa fee. December 2012, for some reason, I bought the american car... Poor choice. After the deal was done, the dealership service w and the Hyndai Santa fee. December 2012, for some reason, I bought the american car... Poor choice. After the deal was done, the dealership service was very poor, they wouldn't return my calls, there took forever to service my car, etc. September 2013, I decided to change my car: HYUNDAI as been super helpful with the procedure, and the sale person (Richard) had an extensive knowledge of the car I was interested in. I am now super happy with my new car. More

When we started our research we were not really considering a Hyundai and stopped there really because it was in the middle of all of the other dealerships. Richard Lam, the salesman immediately i considering a Hyundai and stopped there really because it was in the middle of all of the other dealerships. Richard Lam, the salesman immediately introduced himself and very quickly demonstrated how knowledgable he was about the vehicles he was selling. My husband is a huge researcher and was impressed by Richard's knowledge. He knew what he was talking about. We often found salesman would tell you things without really knowing the answer themselves with any degree of certainty. Richard was extremely knowledgable and allowed us the time we needed to consider Hyundai amoungst our options. When we came back later to test drive the Sante Fe, Richard again demonstrated his knowledge and took a lot of time demonstrating and talking about the features. In the end, we decided to buy the Sante Fe and Richard took us through the process. After the sale, Richard continued to work with us so that we would be happy customers. We wanted to put different tires on the vehicle so Richard drove the vehicle himself to Kal Tire so they could do this. He kept us informed of the status and continued to answer questions. After we picked up the vehicle, we noted a couple of small things that needed to be fixed. Again Richard made the arrangements and saw to it that everything was looked after. The service we have received has been exceptional. Everyone there was always very courteous, friendly, and helpful. Richard was outstanding. I would definitely recommend Richard and West Edmonton Hyundai to my friends. I am also very happy with the vehicle. More

Alan is very helpful and patient with question. He tries his very best to accommodate and follow up with request. Thank you very much alan his very best to accommodate and follow up with request. Thank you very much alan More

Excellent experience at West end Hyundai. Our salesman Alan was knowledgeable, friendly and informative. We appreciated not being pressured into purchasing immediately. After multiple test drives of vehic Alan was knowledgeable, friendly and informative. We appreciated not being pressured into purchasing immediately. After multiple test drives of vehicles and discussing options, we felt confident in our car buying decision. More

It was a great pleasure working with Richard Lam. He was very friendly, and you can tell that he is very passionate. He took his time to make sure we understood the 2013 Santa Fe inside-out to make the most very friendly, and you can tell that he is very passionate. He took his time to make sure we understood the 2013 Santa Fe inside-out to make the most of our new car. Overall, my family had a great experience, I would highly recommend Richard Lam if you are considering to buy a Hyundai. More