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West Edmonton Hyundai

Edmonton, AB

2.7
833 Reviews

10120 178 St

Edmonton, AB

T5S 1P5

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833 Reviews of West Edmonton Hyundai

October 22, 2015

Quick and easy Up front and easy to speak with. |no double talk. Quick and easy experience. I have known Al for 10 years outside of vehicle sales, sports, girls hoc More

by dave22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sugiyama
October 12, 2015

2016 Tuscon - you gotta get one I didn't intend on making a deal to purchase the 2016 Tuscon the day I did but the buying experience sold me. The test drive to making the new purcha More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in Finance, Lloyd Osler, Kevin Moodie
October 08, 2015

Sold Ghost vehicle, refused refund, go to court Got a deal with Josh from the internet sales over the phone, 1.5 week ago, They sold vehicle below invoice! They also gave me "fake" VIN # and charged More

by medellru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny, Josh Corbett
Oct 09, 2015 -

West Edmonton Hyundai responded

Hi Sergey, I have tried calling you to reach a resolution to this matter. We want every customer to have a great experience here at West Edmonton Hyundai. My understanding is that you were shopping around all the different Hyundai stores in Alberta to get the best price you possibly could, and good on you. We are happy to oblige and glad that we won the business. The VIN that you are speaking of is a vehicle that is here with the options that you wanted, in a different Colour than you desire. This was relayed to you at the time of sale and you were aware of us needing to locate or order you a car. When it was determined the car could not be snapped up from manufacturer reserve we promptly ordered you your car. Its unfortunate you were upset over the wait and we can appreciate the frustration. We are happy to refund your deposit as we don't want an unhappy customer driving our car. There was no "scam" or attempt to mislead here but please contact the General Sales Manager - Brian Dawson at the store 780-484-3311 if you would like to relay concerns further. I know he would be happy to speak to you.

October 01, 2015

Great Experience I gave Westside Hyundai a five star - if I could have given them 6 stars I would. Starts with the warm hello from Ali. Followed up by Liberty and frie More

by Rick - Westlock,AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alireza Khoshnavaz, Pia Liberty
September 28, 2015

Love my Santa Fe! When I went into the dealership I was just looking but walked out with a new Santa Fe. This is my third purchase of a Santa Fe and I I love this one More

by DebP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Sugiyama, Alireza Khoshnavaz
September 28, 2015

Misdiagnosis of problems and pushing un needed services. All of the issues I encountered were created in the service dept. where they misdiagnosed problems and broke other parts which were removed to perform More

by thewayIcit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Larsen, Tom Peters
Nov 11, 2015 -

thewayIcit responded

This dealership has since responded to the issues I raised, and has demonstrated an honest effort to correct the issues of the past, including reimbursement of parts that I had purchased.

September 25, 2015

Excellent I give this rating because i experience their excellent service to customer and they are so approachable. And if you are looking for a car go visit hy More

by Jboy74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liberty velasco, Pia Liberty
September 23, 2015

Doing business with the BEST! I recently brought a new Hyundai Santa Fe in this outlet and telling you honestly I don't have any knowledge about what kind of vehicle that will fit More

by Benedict 5476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pia Liberty, Josh Corbett, Pia Liberty
September 20, 2015

2015 veloster turbo I recently bought a 2015 veloster turbo here I originally was to pick it up Saturday morning but when I found out I'd be getting off early Friday they More

by Velosterturbo15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin moodie, Ali, liberty , Alireza Khoshnavaz, Pia Liberty, Kevin Moodie
September 20, 2015

Fantastic Buying Experience This is my second time dealing with the team and both times Lloyd was a great pleasure to deal with. When Lloyd wasn't there Alan was fantastic as wel More

by Santa Fe Sport Rocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Sugiyama, Lloyd Osler
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