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West Edmonton Hyundai
Edmonton, AB
833 Reviews
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833 Reviews of West Edmonton Hyundai
October 14, 2016
Dishonest service The only reason I'm writing this review so late is cause I told Hyundai Canada about all this and never got a response from them so I'll tell my story The only reason I'm writing this review so late is cause I told Hyundai Canada about all this and never got a response from them so I'll tell my story here so no one else gest screwed outta thousands of dollars lime me. Bought a used car there about a year ago had it for a week then had to bring it back in cause the windshield rear window were never sealed correctly and would leak took 2 weeks to get it back then had to bring it in a few more days later cause the air-conditioning stopped working said they fixed it had to bring it back again to get it fixed again. About 2 weeks later the vehicle broke down completely tons of sensors going off and transmission just failed and car would no longer start keep in mind this car had less than 50,000k on it. So I brought the vehicle back in and said get me outta this thing I travel for work and can't afford to worry about it of course they were happy get me into a new vehicle and have me take the loss on the old one. Win win for them right. Settled on a 2015 sonata hybrid limited they didn't have it in stock and had to get it from another dealership in red deer I was about to leave town for work he told me the finance was all in place and was just working on getting the car here so I told him I will be home in 11 days can the care be ready by then he assured me it would be called him a week before coming home said yup vehicle be ready for pick up when you get home . 2 days before coming home said yup it will be ready. I got home sure enough it wasn't ready he told me it was just loaded onto a truck in red deer but because of the long weekend it wouldn't be here for another week I hung up on him called the manager and found out that was all a lie it wasn't on the truck finally I convinced one of them to pick it up from red deer the next day. As for the service department I called cause I had questions about my car was told someone would call me back and they never did called again said someone would call me back never did. Took it in once cause the USB connection wasn't working was just told it's a common problem most of them don't work tried to sell me a 60 dollar Hyundai approved I phone cable. Also didn't realize my sonata doesn't come with a spare tire until I got a flat. All in all from the dealership to the service department would not recommend. More
by Jeff Plamondon
Employees Worked With
Don't remember their names subprime loans
October 13, 2016
Purchase 2017 Santa Fe All the staff, from the Sales representative (Kip Rosvold), Sales Manager (Ocean Olshin) to the Finance Manager (Ray Tarrabain) treated me with the ut All the staff, from the Sales representative (Kip Rosvold), Sales Manager (Ocean Olshin) to the Finance Manager (Ray Tarrabain) treated me with the utmost respect. I felt that they really cared about the service they were providing and they worked with me to ensure that I was comfortable with the decision I made regarding the vehicle I purchased. best of all, I didn't feel any pressure whatsoever. It was the best vehicle purchasing experience I've every had. More
by BD
Employees Worked With
Kip Rosvold, Ocean Olshin, Ray Tarrabain
October 11, 2016
Great to deal with when purchasing g a vehicle. Very personable and friendly. Ocean and Alan made purchasing a vehicle less of a chore and a little more exciting. when purchasing g a vehicle. Very personable and friendly. Ocean and Alan made purchasing a vehicle less of a chore and a little more exciting. More
by Dtpolak
Employees Worked With
Alan Sugiyama, Ocean Olshin, Amit Baid
October 09, 2016
Very Happy Congratulations Hyundai West Edmonton..Everyone of you are great to deal with Thank you so much..we are very Happy.All of you guys are knowledgeable a Congratulations Hyundai West Edmonton..Everyone of you are great to deal with Thank you so much..we are very Happy.All of you guys are knowledgeable and very professional..Got the chance to meet your Big Boss too..More power and sales to come your way,,. More
by gos,bigboy
Employees Worked With
Justine.Ray, Pia Liberty, Ocean Olshin
September 30, 2016
Our experience was overall wonderful The service at this location was very good ... they where speedy to find a SUV for us. The staff was very friend and willing to please us as customers The service at this location was very good ... they where speedy to find a SUV for us. The staff was very friend and willing to please us as customers ! More
by Santa Fa gal
Employees Worked With
Alan Sugiyama, Ray Tarrabain
September 07, 2016
Great experience My experience with hyundai was great, and enjoy every bit of it; everyone of the staff I dealt with was very welcoming, knowledgeable and very helpful My experience with hyundai was great, and enjoy every bit of it; everyone of the staff I dealt with was very welcoming, knowledgeable and very helpful. They are excellent and they indeed exceeded my expectations. God bless them all. Thank you to all. More
by Jane2181
Employees Worked With
Ray, Dwayne Nelson, Pia Liberty, Ocean Olshin
September 07, 2016
It was an amazing, friendly experience. The people there were nice, contacted me when a new vehicle that I was looking at came in, and made the whole experience one I will never forget. The people there were nice, contacted me when a new vehicle that I was looking at came in, and made the whole experience one I will never forget. More
by WilliB34
Employees Worked With
Alan Sugiyama, Alireza Khoshnavaz
September 06, 2016
Rushed I found that this dealership tended to be in a hurry. The detailing of the used vehicle that I purchased was spotty at best. I had to get the wor I found that this dealership tended to be in a hurry. The detailing of the used vehicle that I purchased was spotty at best. I had to get the worker to redo his work several times before I was satisfied. The manager (Ocean) that we dealt with liked to talk about himself - a lot. This being said, the sales man (Alan Sugiyama) we worked with although always in something of a rush was very helpful. He kept my name and number on file for a number of months and contacted me whenever a used car came in that he thought I might be interested in. He made all the difference in our experience. More
by George to go
Employees Worked With
Alan Sugiyama, Ocean Olshin
September 03, 2016
Great friendly place Great team of plyers and they are Josh, Alireza and Amit. We were treated with respect and kindness. This dealership is by far one of the best we dea Great team of plyers and they are Josh, Alireza and Amit. We were treated with respect and kindness. This dealership is by far one of the best we dealt with. Not to much pressure and great service. More
by terrmarr
Employees Worked With
Alireza Khoshnavaz, Josh Corbett
August 27, 2016
Ok experience Was a alright experience didn't get what I had expected for my trade in but my sales man was good as always I have used for 2 previous cars so I knew Was a alright experience didn't get what I had expected for my trade in but my sales man was good as always I have used for 2 previous cars so I knew I would use him again. More
by PrincessG
Employees Worked With
Alan Sugiyama, Chris Bowles
