West Edmonton Hyundai
Edmonton, AB
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833 Reviews of West Edmonton Hyundai
Exceptional Customer Service We have recently purchased 3 vehicles for our company from West Edmonton Hyundai. The level of professionalism and service was leaps and bounds ahead We have recently purchased 3 vehicles for our company from West Edmonton Hyundai. The level of professionalism and service was leaps and bounds ahead of the competition. They worked diligently with us to ensure we were getting the vehicles that not only met what we wanted, but met what we needed for our business. Everyone we dealt with at West End Hyundai was always on the same page, so if someone wasn't available when we called we were never left waiting for an answer. Having purchased many vehicles in the past from different dealerships, the experience we had with West Ed Hyundai makes us wish we had approached them much sooner. More
Impressed with Service: Sales and Finance Alan and Justin were exceptional to work with as they provided answers to our questions promptly, going the extra mile, getting answers for me if they Alan and Justin were exceptional to work with as they provided answers to our questions promptly, going the extra mile, getting answers for me if they couldn't answer the question themselves. More
Wife Wanted to upgrade from A Car to A SUV I Recently purchased A new SUV from West End Hyundai and I must say The Service I received at this Dealership is by far the best I have Ever had. If y I Recently purchased A new SUV from West End Hyundai and I must say The Service I received at this Dealership is by far the best I have Ever had. If you are looking to Purchase A new or used Hyundai I would highly recommend West End Hyundai They are the Best! More
Very Happy and Satisfied Wilson, Justin and Alireza were wonderful to work with. They treated us with respect and professionalism. No pressure, helpful, knowledgeable and c Wilson, Justin and Alireza were wonderful to work with. They treated us with respect and professionalism. No pressure, helpful, knowledgeable and catered to our needs. I would rate our overall experience as excellent. More
Josh and Alberto are great! I have just bought a used vehicle from this dealership, my overall experience was great including communication from Alberto and Josh, I was offered a I have just bought a used vehicle from this dealership, my overall experience was great including communication from Alberto and Josh, I was offered a fair price for the vehicle. Will recommend this dealership for sure. More
Wife looking for a new vehicle Stopped in at dealership to look and see what was new. Stephen Reny was very helpful. Looking for a basic SUV and told him what we wanted. He showed u Stopped in at dealership to look and see what was new. Stephen Reny was very helpful. Looking for a basic SUV and told him what we wanted. He showed us around and introduced us to Ocean Olsshin. Ended up purchasing a new vehicle with more options than we were first looking at. Easy to work with and happy with the service. Keep up the great service. More
Frustrated I regret that I ever bought a car from West Edmonton Hyundai. While their service department is okay sometimes, their dealers do not stop calling you I regret that I ever bought a car from West Edmonton Hyundai. While their service department is okay sometimes, their dealers do not stop calling you to see if you want to sell your car or if you want to buy a new one. They do not take NO for an answer. Before and after my oil changes, they are constantly calling me. If I do not pick up they keep calling, and sometimes call 5 times in a row. I will not name any names, but it is always the same person. When will it stop. DO NOT BUY FROM THEM More
Gold! Great job team! Our family went in looking for an upgrade for our old Honda. Left with 2 new SUV's. The service from when we walked in to when we drove away was amazi Our family went in looking for an upgrade for our old Honda. Left with 2 new SUV's. The service from when we walked in to when we drove away was amazing! Having dealt with the dealership for the past 3 years was our incentive to go in and look around. From Spencer meeting us with at the front door with patience to Ocean dealing with our "needs" and Ray colouring with our kids and getting to know us the experience was awesome. Almost looking forward new vehicles agin from this superb team! More
Overall Not a Great Experience Brought my 2016 Santa Fe in for regular Service this morning and to investigate an issue with static in my Bluetooth that has been been ongoing since Brought my 2016 Santa Fe in for regular Service this morning and to investigate an issue with static in my Bluetooth that has been been ongoing since I purchased the vehicle. I was informed that if they can't find a warrant-able issue with the Bluetooth that I will be responsible for paying a $75-100 diagnostic fee. I also previously referred a friend to the dealership who ended up purchasing a car. He told them when he arrived that I had referred him then reminded them after the sale that I should get a referral bonus. However, since the sale was already made, the salesperson didn't want to honour the referral and ended up only offering half of the bonus. Pretty shady business. More
Got what I needed I told Steve what I wanted and he found me the right car at the right price and made sure I knew everything I needed to know about my car and its care I told Steve what I wanted and he found me the right car at the right price and made sure I knew everything I needed to know about my car and its care before I left the lot. I appreciate the followup care and introduction to the service center. I feel confident this dealership will take care of me and my car. More