West Edmonton Hyundai

Outstanding Customer Service I would like to express my sincere thanks and appreciation for the outstanding customer service that I received from one of your salespersons Pia L I would like to express my sincere thanks and appreciation for the outstanding customer service that I received from one of your salespersons Pia Liberty. Thank you so much for answering all of my questions honestly, and making that process not as painful as it otherwise could have been. I'm happy with the car(Santa Fe 2017) I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to West Edmonton Hyundai, and telling them to ask for Pia. Thanks again. More

Treated like Family! Alex was extremely helpful as she helped me select my next vehicle. We worked together to determine the best vehicle and decide on the appropriate o Alex was extremely helpful as she helped me select my next vehicle. We worked together to determine the best vehicle and decide on the appropriate options. A great test drive where Alex methodically took me through all the options on the vehicle. I was so impressed I purchased the vehicle we test drove. It is always very honouring when you are treated in a courteous, professional manner. And it is exceptional when you are cared for as if you were family. I would highly recommend Alex and the West Edmonton Hyundai team. More

Very positive! This was our second purchase (Elantra, Santa Fe Sport) from West Edmonton Hyundai in the past five years. On both occasions, we received excellent sa This was our second purchase (Elantra, Santa Fe Sport) from West Edmonton Hyundai in the past five years. On both occasions, we received excellent sales help from Alan S and the team. Our vehicle was ready as promised with a detailed walk-though of all the features, functions, and "need to knows" before we drove it off the lot. More

Personal and Professional Service We just purchased a new Santa Fe XL from West Edmonton Hyundai. We have never received such personal and professional service as we did on this occasi We just purchased a new Santa Fe XL from West Edmonton Hyundai. We have never received such personal and professional service as we did on this occasion. We were amazed that Josh spent so much time explaining all the features on our new vehicle when we picked it up. Ray was exceptional to deal with on the financial end of the transaction. Thanks guys keep up the great work. Barb and Nick More

Great experience and very helpful First time buying a car and I found the staff very helpful and knowledgeable. They listened to what I was looking for and explained everything. Woul First time buying a car and I found the staff very helpful and knowledgeable. They listened to what I was looking for and explained everything. Would recommend this dealership to my family and friends. More

Buying a used Tucson 2005 I bought my Vera Cruz 2012 from this dealership and I have been happy with the maintenance. I decided to buy a second car and I spoke with Allan and A I bought my Vera Cruz 2012 from this dealership and I have been happy with the maintenance. I decided to buy a second car and I spoke with Allan and Alireza. Allan helped me several times to find the best deal. Finally he found a Tucson 2005 which is somehow old but no accident and I am happy with this car. He is well experienced in used and new cars and you can trust him for any advice. He will select the best car which can fit your requirements. I also want to add here my gratitude to Ocean and Alireza for their support and respectful attitude. Andrew More

Who knew this could be done! My husband and I attended the car show in Edmonton where we looked at a lot of cars and we talked to alot of dealers. We went home knowing we wanted My husband and I attended the car show in Edmonton where we looked at a lot of cars and we talked to alot of dealers. We went home knowing we wanted to test drive 3 of the cars we looked at. We test drove the 2017 CRV Touring and loved it! The problem was that the sales guy was a nice guy and very friendly but just didn't seem to listen to us. When we walked into the Hyundai dealership we ran into Josh, he not only remembered us from the car show but remembered exactly what we were looking at and why! We decided to try a Tucson. We liked it a lot but we just couldn't get overhow much we loved that Honda CRV. We sent a nice letter to the sales manager letting him know how much we liked Josh and were sorry we couldn't buy a vehicle from him. Next thing we know Josh calls us and says he can sell us the Honda CRV we were wanting! Josh and Ray worked hard to obtain exactly what we wanted. This level of service was beyond what we could have even hoped for. Now we have exactly the car we wanted from the sales guy we wanted to buy from :). More

Smooth, low-pressure sale I bought my previous Hyundai from West Edmonton Hyundai and though my original sales associate left, he was able to refer me to Alan Sugimiya. Alan wa I bought my previous Hyundai from West Edmonton Hyundai and though my original sales associate left, he was able to refer me to Alan Sugimiya. Alan was immediately available and super nice! There was no pressured sales tactics at all, and he made sure he answered all my questions in detail. In fact, all the staff at this dealership are extremely friendly. Their service department is second to none! I really appreciated Alan's early questions about what I was focused on, because I've had bad experiences with sales people assuming they know how I use my car. In reality, I'm a basic "get from a-z" kind of driver, who doesn't baby her car. Knowing that, Alan didn't try too hard on up-selling me on anything. Overall, it was a smooth transaction! Financing was easy and everything was signed and over within a few hours. Picked up the car a couple of days later in perfect condition! Couldn't ask for anything more! I'll definitely be sending people their way! More

Good experience Bought 2 new 2017 Hyundai Tucsons. They negotiated a fair price, did what they could to make the experience as streamlined as possible, and were frie Bought 2 new 2017 Hyundai Tucsons. They negotiated a fair price, did what they could to make the experience as streamlined as possible, and were friendly and professional. Would recommend this dealership and sales team to other prospective buyers. More

Excellent!!! Our complete experience was second to none. The staff here are all excellent, the best customer service we have ever had has been here. Our salesman Our complete experience was second to none. The staff here are all excellent, the best customer service we have ever had has been here. Our salesman Josh was very professional and has excellent customer service skills. We will for sure let everyone we know to come here if they are in the market for a new or used car. I will end this by rating this dealership as 10 out of 10...... More