Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Coast Mazda
Pitt Meadows, BC
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
265 Reviews of West Coast Mazda
April 07, 2016
Fantastic Service The staff are always very happy and friendly. There was no wait time, car was cleaned and ready when they said it would be. I would recommend this de The staff are always very happy and friendly. There was no wait time, car was cleaned and ready when they said it would be. I would recommend this dealership for both sales and service. More
by deb
Employees Worked With
Aliyahs Ahmadzai
April 01, 2016
Always a great experience We've been bringing our 3 Mazda vehicles to west coast Mazda for almost 6 years and have had no problems- the friendly, knowledgeable and hilarious (t We've been bringing our 3 Mazda vehicles to west coast Mazda for almost 6 years and have had no problems- the friendly, knowledgeable and hilarious (though completely professional) staff make it a treat instead of a chore. Our cars are well cared for and after using many Mazda dealerships across Canada- this one is hands down the best service yet. More
by Cepmazdaowner
Employees Worked With
All but Jose is usually there!
March 31, 2016
Had an oil change The oil change with an overall look of my vehicle a car wash and vacuumed took an hour. They did a thorough A1 job! I was extremely pleased. Jose, The oil change with an overall look of my vehicle a car wash and vacuumed took an hour. They did a thorough A1 job! I was extremely pleased. Jose, is very efficient in customer service and to be thanked for his kindness and hard work. Thank you again! More
by Marie
Employees Worked With
Jose Aguirre.
March 31, 2016
Service Department I received a recall notice in the mail so I knew it was time to get in contact with Mazda. Being a busy individual, I decided to email my request for I received a recall notice in the mail so I knew it was time to get in contact with Mazda. Being a busy individual, I decided to email my request for an appointment. I heard back from a Mazda rep within a day, I think, with an appointment date and time. I thought this was GREAT!! I soon realized that the date of my car's appointment was also the date I had to take my daughter to an appointment, so I emailed the service advisor who had originally contacted me to advise me of the appointment and asked if I would have a courtesy car while they were attending to my car. He advised me no as the appointment would only take an hour or so BUT he also offered their shuttle service, as long as the appointment was local (which it was). I could breath a sigh of relief!! It turns out that my hour long appointment turned into two.... and that was OK as I was still able to make my daughters appointment. When it came time to settle the bill, I must say that Radford was nothing but professional. I will definitely return. More
by Jacs
Employees Worked With
Radford Winters
March 29, 2016
Great service Service was great, personnel are friendly. Took my vehicle in for a recall notice and to reset my TPMS notification and walked out with a free car Service was great, personnel are friendly. Took my vehicle in for a recall notice and to reset my TPMS notification and walked out with a free car wash to boot..........well done More
by cx 5
Employees Worked With
Unknown, all good
March 25, 2016
Very professional and personable. I feel confident that the repairs and/or service done is what is required.and requested. This dealership does not upsell me. There are no surprises I feel confident that the repairs and/or service done is what is required.and requested. This dealership does not upsell me. There are no surprises and any additional service that should be done is discussed first. Should I trade in my Mazda 3 that I have owned for five years now, I will do so at West Coast Mazda. More
by marie123
Employees Worked With
Service clerk
March 23, 2016
Great experience quality work and friendly efficient staff who took care of the safety issues first and helped me prioritize future work with consideration toward the quality work and friendly efficient staff who took care of the safety issues first and helped me prioritize future work with consideration toward the cost of repairs. More
by Mazdazoomzoom
Employees Worked With
Jose
March 04, 2016
Great service The staff at West coast mazda are great. Friendly and so helpful. They deal with any issues you may have right away. They go out of their way to make The staff at West coast mazda are great. Friendly and so helpful. They deal with any issues you may have right away. They go out of their way to make you happy. More
by Tnic
Employees Worked With
Jose,
February 29, 2016
Happy customer Quick service set up via email. Mixup upon arrival but pleasantly fixed error and still serviced my car. Happy to pick up my clean and serviced car Quick service set up via email. Mixup upon arrival but pleasantly fixed error and still serviced my car. Happy to pick up my clean and serviced car :) More
by Angela
Employees Worked With
Randolfo, Jose, ,
February 25, 2016
Treated very well! I was greeted promptly and politely and directed to the service department. I called from the side of the road, having a bad morning as my wipers wer I was greeted promptly and politely and directed to the service department. I called from the side of the road, having a bad morning as my wipers weren't working in a downpour on my drive to work. Jose said to bring it in and they would have a look. I was kept informed of the status of my car even though the waiting room was the busiest I had ever seen it. Rides were being arranged to shuttle people to and from home and during all the activity with phone calls, etc., Jose and Radford spoke with each person in a friendly manner. I was treated respectfully and Jose walked me to the car to ensure that my wipers were working before I drove off. The added bonus was getting into a clean car - inside and out! I have owned my Mazda since 2008 and have had only good experiences with the staff here! More
by Viviane/Mazda 5
Employees Worked With
Jose, Radford & Jeremy
