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West Coast Mazda
Pitt Meadows, BC
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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265 Reviews of West Coast Mazda
October 18, 2016
Excellent Service I recently took my Mazda 3 in for regular maintenance, and the service I received was excellent. The staff was pleasant, my appointment was on time a I recently took my Mazda 3 in for regular maintenance, and the service I received was excellent. The staff was pleasant, my appointment was on time and took no longer than the amount of time they estimated. They clearly explained what they had done and even washed my car. I left the dealership with peace of mind and feeling confident about a long road trip I had to take a few days later. More
by ChrisB
Employees Worked With
Roseanne and Mitch (and said hello to Jose who was in despite having recently had surgery)
October 07, 2016
New car purchase This dealership was one of the most pleasant car dealers we have dealt with. The sales rep was very knowledgeable and assisted us with all the details This dealership was one of the most pleasant car dealers we have dealt with. The sales rep was very knowledgeable and assisted us with all the details. There was no pushing anything and he got the exact vehicle that we wanted. In fact nothing was forced at us and we felt very relaxed through the whole process. Thank you West Coast Mazda. More
by Thekos
Employees Worked With
Marnix Vanturennout, Kelly Arnott
September 30, 2016
I wish I had the service other reviews are posting! I am to the point where I'd rather book at a different dealership. I find the staff quite dismissive to the point of rude. I have read a lot of the r I am to the point where I'd rather book at a different dealership. I find the staff quite dismissive to the point of rude. I have read a lot of the reviews, and I seem to have the opposite of the excellent service that people write about. I honestly dread booking an appointment because of this. They are a service department, when I want to book a service I should not feel like I'm intruding, and I have never felt welcomed there. More
by Orlinth
Employees Worked With
Service Staff
September 26, 2016
GREAT, GREAT, GREAT !!! GREAT Staff, GREAT Service GREAT Experience. Any time I am at the West Coast Mazda Dealer in Pitt Meadows they make you feel like one of the family. GREAT Staff, GREAT Service GREAT Experience. Any time I am at the West Coast Mazda Dealer in Pitt Meadows they make you feel like one of the family. Great Team Effort every time. Thank you, Neal McGuinness More
by Mazda3owner
Employees Worked With
Jose & Radford
September 05, 2016
Bad servce I bought my vehicle in this dealership and I'm satisfied the way it goes through. I brought the vehicle for the complementary service after 1000km. T I bought my vehicle in this dealership and I'm satisfied the way it goes through. I brought the vehicle for the complementary service after 1000km. They said this service includes car wash and interior vacuum but I noticed a lot of dust mark around the body of the vehicle after it dried up. The interior was not even vacuumed. After several weeks of driving I noticed a squeaky/grinding noise coming from underneath. This happens constantly when coming from a full stop and the vehicle is at 5-15kph without applying the brakes. I called for an appointment but unfortunately they cannot duplicate the noise so they send me home. But I kept on hearing the squeaky noise so I decided to record the noise on my cellphone. I called again to schedule an appointment, after they road test the vehicle the technician said he could not hear anything, I showed them the recorded noise on my cellphone but they said they could not do anything unless they duplicate the noise by themselves. They hoisted the vehicle and checked underneath and I was told nothing is wrong, it might be a stone chips that trapped between the rotor and dust cover, just keep on monitoring it. On my way home I noticed the noise again. after 2 days I called them again to tell them that the noise is still there. The man on the other side of the phone is bald guy. I told them that on my third appointment they should at least do something like clean or re lube the brakes, but he told me that its not a part of the warranty. The BALD guy became rude and so we had sort of argument. I told him if cannot do anything I'll look for another dealer, so I hanged up the phone. Never to make an appointment to this service center again. More
by Disappinted
Employees Worked With
Bald guy
August 30, 2016
Excellent service Wouldn't go anywhere else. These guys are awesome! Always do a great job, friendly counter staff, very knowledgeable, everything up front before t Wouldn't go anywhere else. These guys are awesome! Always do a great job, friendly counter staff, very knowledgeable, everything up front before they start, and the bill explained in detail when they finish. More
by Ninja Skittle
Employees Worked With
Radford
August 27, 2016
Sensible and friendly customer service. Scheduled maintenance explained clearly and in advance and performed flawlessly. The shuttle service took me home while I was waiting for the work to Scheduled maintenance explained clearly and in advance and performed flawlessly. The shuttle service took me home while I was waiting for the work to be done on my car. I purchased my vehicle here 12 years ago, had the regular maintenance performed here, and have always been treated respectfully. I was never overcharged. Actually, the charges are reasonable. They clean and vacuum my car every time. I can trust West Coast Mazda with my car every time. More
by Mazda fan
Employees Worked With
Service Team.
August 19, 2016
new car purchase and first sevrice visit good efficient service and friendly people.my third mazda mx5 was purchased in april of this year and has been terrific in ever way performance wise. good efficient service and friendly people.my third mazda mx5 was purchased in april of this year and has been terrific in ever way performance wise. More
by sport car guy
Employees Worked With
jose aguirre
August 18, 2016
Fantastic experience Very low key no pressure sale, well informed a pleasure to work with . Car was ready , test drive excellent. Sales closing was easy as well Very low key no pressure sale, well informed a pleasure to work with . Car was ready , test drive excellent. Sales closing was easy as well More
by Cshep
Employees Worked With
Mike Goodrich , Kelly Arnnott
August 12, 2016
Smooth easy service...like always I bought my CX-5 at west coast and have done all of my maintenance there. Great service, customer rewards, no surprises except for the interior vacuu I bought my CX-5 at west coast and have done all of my maintenance there. Great service, customer rewards, no surprises except for the interior vacuum :) More
by makes the trip from south surrey
Employees Worked With
Service Team
