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West Coast Mazda
Pitt Meadows, BC
265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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265 Reviews of West Coast Mazda
February 05, 2017
Excellent customer service My wife and I just purchased a new CX5 GT and traded in our CX7. I have to say the experience was excellent, it has never been so easy and such a ple My wife and I just purchased a new CX5 GT and traded in our CX7. I have to say the experience was excellent, it has never been so easy and such a pleasant experience. Our sales consultant Anthony Basile was very informative and provided great service. I would definetly recommend this dealership, also I would like to mention the service department, we have always taken our Mazda here and always received great service. Thank you again Derek & Debra Sephton More
by Dersep
Employees Worked With
Anthony basile
January 21, 2017
Basic Service Staff are always very friendly. Service area always clean. Service has always been completed within the stated time frame. Service always gone over wi Staff are always very friendly. Service area always clean. Service has always been completed within the stated time frame. Service always gone over with me so that I know what has been done. Basically the service department goes above and beyond my expectations. I feel very valued and respected very time I bring my car in for service. My questions are always answered clearly and to my understanding. I do not have to be a mechanic to understand the answer. More
by Mazda3Owner
Employees Worked With
Rosanne Easton
January 09, 2017
It was great!! It was the easiest, most wonderful experience I've ever had purchasing a vehicle. Everyone was so helpful and eager to help. I will definitely be re It was the easiest, most wonderful experience I've ever had purchasing a vehicle. Everyone was so helpful and eager to help. I will definitely be recommending this dealership to friends of mine. More
by Eryn van Vloten
Employees Worked With
Jean Sleiman, Sergio Amate and Juli Glover
December 07, 2016
Disappointed When I bought my vehicle new CX5 in 2014 I was told by service manager that I would get 10% discount on all parts and labor as an incentive to keep m When I bought my vehicle new CX5 in 2014 I was told by service manager that I would get 10% discount on all parts and labor as an incentive to keep me coming to West Coast Mazda (which is out of the way for me) rather than go to Mazda dealer in Port Moody which is five minutes away. I was just told by Jose that there is new service management and I don't get the 10% discount except on large service bills. What garbage is this? Once I use up my loyalty card money I will be going to Port Moody. Sorry West Coast. You did it. More
by sid
Employees Worked With
jose
November 09, 2016
Without exception, outstanding service! West Coast Mazda provides exceptional customer service and support. Whether it's the Service Department, the knowledgeable Sales Consultants or the ex West Coast Mazda provides exceptional customer service and support. Whether it's the Service Department, the knowledgeable Sales Consultants or the experienced Vehivle Technicians, the end result is always to the highest standards. As a long time owner of Mazda's purchased from West Coast, I have always been completely satisfied with the efforts and service provided me. The service department is and continues to be second to none. I highly recommend anyone considering their next vehicle purchase to stop by West Coast Mazda for a visit. Garnet & Andrea More
by Garnet Smith
Employees Worked With
Service Department, Jose is incredible.....Sales Consultant, Aliahs is knowable and accommodating!
November 08, 2016
Service dept sucks Sales and their products are exceptional.. unfortunately the service dept is less than accommodating and therefore makes me not want another Mazda... Sales and their products are exceptional.. unfortunately the service dept is less than accommodating and therefore makes me not want another Mazda... it used to be good but new service management is not up to par More
by Adam
Employees Worked With
Hoze
October 31, 2016
a great experience I would recommend John to anyone. He was so helpful and easy to deal with. Everyone there was professional and made it a great experience for me. I would recommend John to anyone. He was so helpful and easy to deal with. Everyone there was professional and made it a great experience for me. More
by Jowens
Employees Worked With
Kelly Arnott
October 31, 2016
Excellent service on my sale Even though I know that my deal was not a big money maker for the dealership, I did not get treated with any less respect than if I had paid thousands Even though I know that my deal was not a big money maker for the dealership, I did not get treated with any less respect than if I had paid thousands more. I really appreciated the team's attention to my file and the turnover of the car. Thanks to all involved. Gary was great to deal with. More
by Scott Groves
Employees Worked With
Gary Chartrand
October 29, 2016
My new Mazda 3 I am happy with my purchasing experience in West Coast Mazda, as a new immigrant, I have no experience for buying a vehicle in Canada, that's why I I am happy with my purchasing experience in West Coast Mazda, as a new immigrant, I have no experience for buying a vehicle in Canada, that's why I went to a lot of dealerships and make sure I purchase what I want from a honesty person. I picked West Coast Mazda and Aliahs, end up I had a wonderful experience and a new Mazda 3, even though I found a little rust inside foldable back seat button, but well, it is only a very small thing and I am happy with my new car. Thanks a lot, keep up your good work!!! More
by Wilton
Employees Worked With
Mr Aliahs Ahmadzai
October 19, 2016
Excellent vehicle servicing My engine had begun sputtering for no apparent reason after driving for a few minutes, so I had called Mazda in hopes of a servicing ASAP. The parts & My engine had begun sputtering for no apparent reason after driving for a few minutes, so I had called Mazda in hopes of a servicing ASAP. The parts & services department had originally said the earliest they could diagnose and service my Mazda Protege 2001 was 3 days from the time I called. After I explained the situation of needing my car immediately for upcoming midterms (had one within an hour of the engine issues), they had bumped up the drop-off time to 2:30 that afternoon (6 hours from time I called). Issue was ignition coil failure and the time for replacement was just under 2 hours after dropoff. Very quick servicing! More
by Richiiieee
Employees Worked With
Jose
