Wendell Motor Sales
Kitchener, ON
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693 Reviews of Wendell Motor Sales
Between my husband and I we have leased and or purchased 6 new vehicles through Mark and have developed a good repor with the dealership and him. They all have been the Dodge Truck and the Dodge Grand Cari 6 new vehicles through Mark and have developed a good repor with the dealership and him. They all have been the Dodge Truck and the Dodge Grand Carivan. I generally find it stressful to do this but through our experiences with Wendal it makes it less painful. PS Side note the Grand Carivan new model should come in grey interior as an option - the black is way to high maintenance (expecially with a white golden retiever :) More
Without a doubt it is Vicki Matos that makes me coming back to Wendells. I have gottn 3 vehicles from wendells with Vicki the sales person each time. She not only makes the experience less daunting, but back to Wendells. I have gottn 3 vehicles from wendells with Vicki the sales person each time. She not only makes the experience less daunting, but you that she has worked extremely hard to get you exactly what you want and for the right price. She will never try put you into a vehicle that for the sake of making a sale. She goes above and beyond her job description when dealing with clients and also at the dealership. You can find her in sales, on reception and she will help you deal with service, parts and collision if you need it. Introducing you to who can help you so you are not just another customer. She adds a welcoming approachable personality to the job. More
I had an excellent experience buying my Town & Country. However, there are no evening or weekend service hours for out of town buyers like myself. I can't come to your dealership for servicing w Country. However, there are no evening or weekend service hours for out of town buyers like myself. I can't come to your dealership for servicing without taking a day off work; and this is not a good experience. Please extend your service hours. More
Vicki was amazing when my husband and I came to Wendells to trade in our truck and find something that would better suit our growing family. Despite our pickiness for finding the right vehicle, Vicki sugge to trade in our truck and find something that would better suit our growing family. Despite our pickiness for finding the right vehicle, Vicki suggested a bunch of different vehicles and helped us decide on which one was right for us. This is the second time we've had the pleasure of dealing with Vicki and the Wendell "family" and certainly not our last! We will definitely be back to Wendells for our next vehicle! More
Purchased my vehicle through Mark. He was extremely knowledgeable and courteous. It was a very positive experience in purchasing my vehicle. I would have absolutely no hesitation in purchasing anothe knowledgeable and courteous. It was a very positive experience in purchasing my vehicle. I would have absolutely no hesitation in purchasing another vehicle from Mark. The staff in service was a pleasure to deal with. Thank you. More
I live in Elmira where there is an alternative option. I chose to go the extended distance (+25 minutes) into Kitchener and take it to Wendell Motors because they are proactive, well-equipped and truly unde chose to go the extended distance (+25 minutes) into Kitchener and take it to Wendell Motors because they are proactive, well-equipped and truly understand what customer service means. They never say that they DON'T do something, they anticipate your needs, and bring meaningful solutions to you. On the two occasions that I've needed a rental (autobody and service) I was not told that they don't have rental cars as othr dealerships have done. All arrangements were made me and all I had to do was 'show up'. My car was detailed inside during my autobody servicing which was greatly appreciated. On my service visit, Karen repeatedly test-drove my car to give me reassurance that my car would not breakdown on the highway once I got it back. I was able to keep the rental car and had peace of mind in the meantime. Also want to mention that when I picked up car when it was new, the sales person took the time to explain all the features and 'introduce' me to the car. It felt more like an adoption than a purchase! I really appreciated it.... All of my experiences have been stress-free and pleasant. I never thought I would praise a dealership but I highly recommend the Wendell dealership. They are 'best in class'. Thank You! Natalie More
My experiences with Vicki have been consistently great. During the initial purchase experience and throughout ownership, she has been an exceptionally helpful person who is thoroughly knowledgeable, respec During the initial purchase experience and throughout ownership, she has been an exceptionally helpful person who is thoroughly knowledgeable, respectful, friendly, and always looking out for the customer. More
We love going to see Wes. Even when were not buying he will still come out to say hi and answer any questions we have. And the owner is fantastic as well. We always send who ever we can there. Our daughte will still come out to say hi and answer any questions we have. And the owner is fantastic as well. We always send who ever we can there. Our daughter will be sixteen in 1 year and we will not let her buy any where else.... This is the place to go!! More
This is our 6th vehicle purchased at Wendell Motors. We have always felt like we are a somebody when we walk into Wendells. Not only do we buy our cars there but we have them serviced there as well. When have always felt like we are a somebody when we walk into Wendells. Not only do we buy our cars there but we have them serviced there as well. When we walk in there they pretty much know us by name. We have owned a truck, laser, van, intrepid and now 2 300 touring. We never had much of a problem with any of them. We were always given a great deal and always left feeling like we were well informed on the vehicle. Mark was always very informative and knowledgeable in answering our questions. I truly believe that Mark did give us the deal of a lifetime on our 300's and we are very pleased in the manner in which we were treated...from the time you walk into Wendell's be it the show room, sales office, or service department you are treated well and leave feeling good. We trust the service department doing our repairs and will most likely buy from Wendell Motors again when the time comes...Hopefully someday we will win our purchase...I keep reading that sign and think...wouldn't THAT be nice... Keep up the good work Wendell Motors...You are #1 in our books. On the downside...we only wished that the service department was open some evenings and Saturdays as we find it difficult to get in for service. More
It was an absolute pleasure dealing with the crew from Wendell Motors. Vicki, Karen and Jeff all displayed superior customer service which has insured my satisfaction with this dealership. Vicki, thank y Wendell Motors. Vicki, Karen and Jeff all displayed superior customer service which has insured my satisfaction with this dealership. Vicki, thank you so much for putting together my Jeep package..just like you, it's exceptional. More