Wendell Motor Sales
Kitchener, ON
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693 Reviews of Wendell Motor Sales
I have been a customer of Wendell Motor Sales for the past 7 years and have consistently been provided with excellent service..Karen Dillon and Jeannine Edwards characterize this top notch performance a past 7 years and have consistently been provided with excellent service..Karen Dillon and Jeannine Edwards characterize this top notch performance and they compliment this with their welcoming and friendly manner.. It is a real pleasure dealing with Karen and Jeannine and I look forward to many more years of being a customer of Wendell's. More
As usual the service was great and Dona was even nice enough to drop me off first so I could get to work. Originally the planned work included spark plug replacement, but that was quickly removed when enough to drop me off first so I could get to work. Originally the planned work included spark plug replacement, but that was quickly removed when I pointed out that my engine was not the 2.4L which requires more frequent service than my 2.7L engine. More
Karen and Jeannine are always cheerful and seem happy to see me when I go in for service. They greet you with a smile and hi no matter the weather or crusty person they may have just dealt with.I must also see me when I go in for service. They greet you with a smile and hi no matter the weather or crusty person they may have just dealt with.I must also mention Pam she was a Sweetheart and missed. All do their jobs very well and make me feel that I matter. Hugh Sinclair. More
i went for servicing my dodge journey 2012 for oil change and jeannine edwards was the associate who helped me and told me to do the peace of mind check that covers the oil change and other things too so i t and jeannine edwards was the associate who helped me and told me to do the peace of mind check that covers the oil change and other things too so i thought let s go with that and i have the forth oil change was around $24.95 and she told me that u can use it next time when u come for service so i said that is good. thanks jyupi More
When my wife and i were shopping around for a new truck,we visited other dealers,and found they were impatient,and in a hurry.Then we went to Wendell motors and met Derek McKay,we found that he was v truck,we visited other dealers,and found they were impatient,and in a hurry.Then we went to Wendell motors and met Derek McKay,we found that he was very understanding,took the time to show us the product we were interested in.And also answered all of our questions with honesty.We are very thankful that there are some sales reps such as Derek,and i am sure the rest of Wendell's team,that has the respect and honesty of all customers......Thank-You More
I have never own a truck in my entire life and when I started looking I went to a few places and was not getting the service and greeting I was looking for, until I landed at WENDELL Motors, I was there started looking I went to a few places and was not getting the service and greeting I was looking for, until I landed at WENDELL Motors, I was there with my fiancee and we started looking at trucks in the back yard we saw lots of nice trucks so we decided to walk in the showroom and there we saw a 2013 Dodge Ram with a sign saying $14,000.00 off, so out of the blues I hear this lady asking me if she can help me I said sure, she introduce herself as Cynthia Sharp, she explain to me that the trcuk was a DEMO and that there was about little kms, she ask us after explaining to us the details of the truck if we wanted to go for a test drive and we accepted, so she went a gotten a 2013 RAM LARAMIE and we went for test drive, as we were driving she expalined to us all the bells and whistle that the truck ad, let me tell you that the experience of driving that RAM was incredible, when we got back to the shop she offered us a coffee which was very nice of her, I accepted and she brought me a coffee to her desk, we talked about the price and how things worked fo buying a new vehicule because it was the first time for me owing a brand new vehicule, Cynthia always ad a nice smile and answered all questions that I ad and if she could not answer she made sure that someone else can, so we put down a deposit on the truck not knowing that a other couple ad done the same thing just minutes before me, once all papers were done Cynthia went to see her manager for signature and went she came back her face was different and she told be in a sad face that the truck was sold to the other couple, so I was kind of upset because she told me that the truck was mine, so she said that something needs to be done I cannot let you go like this because of the mistake that was done, so she talked to her manager again and they both came to Cynthia's office to tell me that the only choice they can do is sell me a brand new truck at the same price, you would not believe the look in my face when I heard that, the manager shock my hand and said congradulation. I know that other dealers would have probably said sorry nothing we can do but WENDELL did not they understand that a mistake was made and not the customers fault, my experience with WENDALL will always stay with me, I've been talking to a lot of people at work about my experience and hoping to bring business to your shop. I will do all my services and other maintenance at wendell's to keep a good relationship with you guys....Thank-You so very much to Cynthia and the rest of the staff that helped me that day............ Good Job More
I really enjoyed my experience at Wendell Motors. They found the truck colour we wanted and worked hard to work with me on several options. They were also honest and fair with us about my trade-in vehicl found the truck colour we wanted and worked hard to work with me on several options. They were also honest and fair with us about my trade-in vehicle. I really was happy with the fact that Peter answered our questions and didn't include an over-zealous sales pitch. We had a good experience with Wendell Motors and look forward to dealing with them in the future. More
had a great visit like the drive in to service dept. then they come to get you when its done lounge had good reading material they make you feel good they come to get you when its done lounge had good reading material they make you feel good More
This was my first visit to Wendell, as I live out of town, and needed service to my vehicle. Jeannine Edwards was the first to greet me and set things up for my repair. After telling her what I needed town, and needed service to my vehicle. Jeannine Edwards was the first to greet me and set things up for my repair. After telling her what I needed, she gave me a quote and then arranged for a ride to work and a pick up at the end of my day. My whole experience was positive. The service was well done and I have my car back in working condition. I plan to continue to use Wendell for my maintainance needs as they arise. I believe that is the secret to keeping your vehicle in working order. More
My wife and I had the very best experience buying a new car at Wendell. Mark was very pleasant and presented his services without being persistent and was very helpful with the products that Wendell offere car at Wendell. Mark was very pleasant and presented his services without being persistent and was very helpful with the products that Wendell offered. We also had the pleasure ot meet with Steve Richards who was very helpful and went out of his way to say hello. Lisa Moore who processed the paperwork and stayed late the evening we commited to buying a vehicle (2013 Dodge Journey) which was helpful as we had a tight schedule and it would have been difficult to get back to complete. Thanks Lisa. My wife and I recieved the vehicle which Mark took the time to go over with us. Explained everything nicely. We are completely satisfied with the excellent Staff that Wendell's has. You've put together a great team. Thanks from Dave and Pam More