Wendell Motor Sales
Kitchener, ON
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693 Reviews of Wendell Motor Sales
Dave really listened to all my needs and tried accomodating all of them. He was patient while I was debating between the Jeep Wrangler and the Dodge Ram. (Finally decided on the Ram pickup.) I LOV accomodating all of them. He was patient while I was debating between the Jeep Wrangler and the Dodge Ram. (Finally decided on the Ram pickup.) I LOVE my new truck!! Just a great experience all around from a friendly and professional team at Wendell's. More
We have been dealing with Wendell Motors for about 10 years and although we have since moved closer to other dealers and auto shops, we continue to drive the distance to bring our Jeep to the people we t years and although we have since moved closer to other dealers and auto shops, we continue to drive the distance to bring our Jeep to the people we trust. Karen, Mike and Jeannine have always been fair and honest with us, ensuring we get quality service at a decent price. They are always friendly and accommodating and they see that the work gets done in a timely manner. More
My wife and I purchased a new vehicle with Dave's help. His customer service and patience were incredible along with how thorough he was with us. Dave has followed up with us to see if we had any fur help. His customer service and patience were incredible along with how thorough he was with us. Dave has followed up with us to see if we had any further questions or concerns and to see how we were enjoying our new vehicle which was greatly appreciated. It was television advertisements that brought us to this location and I would recommend this dealership and Dave to anyone looking to purchase a vehicle. More
Hello No one really likes to take their car in for Hello No one really likes to take their car in for repair, but when an issue comes up, you have little choice. I have always found the staff frie Hello No one really likes to take their car in for repair, but when an issue comes up, you have little choice. I have always found the staff friendly, reliable and are prepared to do what is necessary to resolve the matter. If you really think about it, although cars are very expensive the lifetime of warranty work, general maintenance and repairs can really add up. So keeping customers happy is more than the purchase experience. Jeannine is one of the best although all others working there are also good. I have found that they try to understand the issue and resolve with solutions. They looked after me and that is why I provide this positive review for my repair experience. Douglas Stewart More
Mike was very efficient, as always. I ordered a part on Thursday from parts dept., and set up an appt., for installation thereof, with Mike for Friday, February 22 around noon. Mike called me @ 9:00 befor Thursday from parts dept., and set up an appt., for installation thereof, with Mike for Friday, February 22 around noon. Mike called me @ 9:00 before I headed out to my meetings, and saved me a trip as the wrong part had come in. He then reordered the correct air dam for my 2013 Journey which we have enjoyed since purchasing from Wendell's in Sept. 2010. Mike then said he would let me know a good time for Monday, with perhaps a half an hour for labour. I called around 9:30 , and my vehicle was in the shop by 11:00 am. He was/is always so polite and professional on the phone and at Wendell's. I waited on Monday for about half an hour, and paid the very fair bill. He told me about the survey, which I completed the same day. Thank You, Mike. More
The service work required was completed with complete satisfaction. Upon return for pick up Jeannine went out to bring my vechicle to me scraping widows etc rather just send me looking for it. Happy cust satisfaction. Upon return for pick up Jeannine went out to bring my vechicle to me scraping widows etc rather just send me looking for it. Happy customer Brian Riehl. More
The sales rep derek dodge mackay was very friendly and helpful. Showed us alot about the vehicle we bought. Only thing that could have been different was the process time was a little long. Other then tha helpful. Showed us alot about the vehicle we bought. Only thing that could have been different was the process time was a little long. Other then that it was great service would recommend him to other people. More
Great atmosphere, and no pressure! Derek was great to deal with and provided me with all the necessary info! Love the new truck, and can't wait to put some miles on it! deal with and provided me with all the necessary info! Love the new truck, and can't wait to put some miles on it! More
Wow, what excellent customer service my husband and I received! Mark was very helpful with the purchase of our new safe and stylish vehicle. Thanks Mark and Wendell Motors also for the new Apple iPad! We received! Mark was very helpful with the purchase of our new safe and stylish vehicle. Thanks Mark and Wendell Motors also for the new Apple iPad! We couldn't be happier! More
All I can say is at Wendell's, they treat their clients as if they are family! I do not want to use the term "customer", as that is when you buy groceries at the store. Wendell's provides the care clients as if they are family! I do not want to use the term "customer", as that is when you buy groceries at the store. Wendell's provides the care to meet the needs of their clients! I received a recall notice for my 2011 T&C, and right from the first phone call, things were flawless! Thinking I would need to make use of the shuttle service to get to work, I was advised on the phone that since I was coming in first thing in the morning, that they would be able to look at it right away. No problem there! When I pulled into the service reception bays, I was greeted by Mike Blake. Personable, attentive, knowledgeable, and definitely looking out for his client's needs! He asked if I would need the shuttle, and I advised him that I was told it would be looked at right away. His response: "No problem! It should take about a 1/2 hour!" Again, flawless! 15 minutes later, Mike was coming to get me to tell me my van was done and ready to go! Perfect! Starting with the Service Team, to the technicians who work on all the vehicles, I have yet to have a bad experience at Wendell's! Keep up the great work, and I will see you on my next regularly scheduled maintenance appointment! More