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Waterloo Ford Lincoln Sales

Edmonton, AB

4.4
359 Reviews

11420 - 107th Avenue

Edmonton, AB

T5H 0Y5

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359 Reviews of Waterloo Ford Lincoln Sales

August 01, 2024

My new service advisor is Kelvin and he seems to be going the extra mile. More

by Rocketrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Badu
July 28, 2024

They all worked really hard to find something that would work for me. No pressure, really nice people. Would recommend to go there for a purchase. More

by linseygittens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Prasad, Teresa in Finance
July 25, 2024

Mechanics do good work. Problem is at he front end with the service reps…keep adding MOA protection plus when you don’t agree to it. Then charge for it. More

by Deanandzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager was great , corrected the problem, thanks
Jul 25, 2024 -

Waterloo Ford Lincoln Sales responded

Hi there, I'm so sorry to hear you did not have the most positive experience at Waterloo Ford. This is not the type of service we aim to provide. Please contact us personally at msong@waterlooford.com so we can make this right! We appreciate your service!

July 23, 2024

Working with your staff(Ken) was an extremely good experience. We discussed the dust issue and I may be able to resolve this issue. The car had a hiccup vomit computer and think your crew may have fix More

by knutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo and Ken
July 18, 2024

Had a very good experience having my truck serviced for a check engine light last week More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin
July 16, 2024

As always courteous and efficient. I was given the information about the cost and the staff ordered a urBeats for me. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane staff ..
June 01, 2024

Brooklyn is awesome. She helped us a lot and she is very knowledgeable. She is a asset for the company More

by vbkanojia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklyn Pollard
Jul 04, 2024 -

Waterloo Ford Lincoln Sales responded

We love Brooklynn! So glad to hear you had such a positive experience, thanks for leaving a review!

June 01, 2024

Brooklyn is an amazing associate. She assisted us during her off and made sure that we understood the features of our car. More

by laxmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklyn Pollard, Amina Charkie
Jul 04, 2024 -

Waterloo Ford Lincoln Sales responded

Thank you so much for your review, we also love Brooklynn!!!! We hope to see you again soon to serve you!

May 30, 2024

The employee I dealt with was kind, pleasant and courteous. I was very satisfied with my experience. More

by Bgslima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Badu
May 23, 2024

Thank you so much for helping find my new vehicle. . I want to thank specially a Kobe and Chris for going beyond expectations to make sure I’ve gotten what I need. I would recommend this individuals More

by marlongutierrezrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Spatial, Christopher Catapangan