Volvo of Oakville

I recently had the opportunity to visit the Oakville Volvo Service Department for warranty work on my 2013 xc60 purchased a number a years ago at the Oakville location. The experience was exceptional. Volvo Service Department for warranty work on my 2013 xc60 purchased a number a years ago at the Oakville location. The experience was exceptional. From the moment I walked in, the staff was welcoming and professional. Tom, Service Manager and his team answered all my questions . Highly recommend purchasing and servicing your Volvo at this dealership. More

Absolutely disgusting and unethical behaviour and treatment by the Sales Manager. After 13 days my “new” vehicle had multiple issues that the Sales Manager implied was the “standard” performance and treatment by the Sales Manager. After 13 days my “new” vehicle had multiple issues that the Sales Manager implied was the “standard” performance and that my request to exchange the vehicle was because I wanted a “new” colour. His condescending tone and rude remarks was extremely unprofessional, he stated that his decision was final and there was no one higher than him than God. Importable! Dishonest. Condescending. Once you sign, they really don’t give a xxxx. Suggest another dealership. More

Worst customer service Dishonest and unethical They don’t know what they’re doing One star don’t know what they’re doing One star More

I have never experienced worse customer service. I requested a winter wheel package in September, and had to follow-up 5 times and threaten to go elsewhere before it was installed 2 1/2 months late I requested a winter wheel package in September, and had to follow-up 5 times and threaten to go elsewhere before it was installed 2 1/2 months later. The service manager did not properly invoice the fleet company at the time and the vehicle has since been sold to me and they are demanding I pay when they made the error, they are now holding my summer wheels hostage in an attempt to retrieve the used winter wheel package to make up for their error. More

Had an excellent experience at Oakville Volvo. Porya did amazing job helping figure out the right model, lots of patience and support- picking up my new vehicle next week! Thank you Porya!! Porya did amazing job helping figure out the right model, lots of patience and support- picking up my new vehicle next week! Thank you Porya!! More

The dealership was a pleasure to deal with. Wasay, the sales manager, Nelson, Porya, and Terry all made the demo test drives, purchase and delivery experience really easy. These guys are smar Wasay, the sales manager, Nelson, Porya, and Terry all made the demo test drives, purchase and delivery experience really easy. These guys are smart and make a terrific team. There’s a reason Porya is the #1 Volvo salesman in Ontario and #2 in Canada. He is extremely product knowledgeable, he listens, is very fair, and is most accessible. A very impressive professional, and an asset to Volvo Cars Canada. Thank you, Gentlemen. Richard Morawetz More

What a great dealership to buy a car from. Ask for Terry Short. Very professional. He looks after your needs. And they are very fair with their trade-in offers. I think this was car number 20 Ask for Terry Short. Very professional. He looks after your needs. And they are very fair with their trade-in offers. I think this was car number 20 I have bought since I got my driver's license, and this was one of the smoothest deals ever. More

Sales is great. Service is mismanaged, poor service, technicians are not experienced & knowledgeable. The owner of this location is never on-site & therefore does Service is mismanaged, poor service, technicians are not experienced & knowledgeable. The owner of this location is never on-site & therefore does follow-up or not know issues going on with cars in service. More

I had a wonderful experience at Oakville Volvo today. I live in Toronto but bought my vehicles in Hamilton. I found the dealers in Toronto to be dishonest and uncaring. Not in Hamilton or Oakville. I c I live in Toronto but bought my vehicles in Hamilton. I found the dealers in Toronto to be dishonest and uncaring. Not in Hamilton or Oakville. I called to see about scheduling an appointment for a less than frigid air conditioning system and was told to come in the next day. Was helped by both Bob and Andrew from the service department. Polite, knowledgeable and friendly. Left within an hour with the system checked and recalibrated. Was well worth the drive and plan to go there for any further service needs. By he way, the owner John Martin, is very hands on and certainly knows how to pick his staff! Kate the receptionist is a doll. If you have any issues please bring them to Mr. Martin’s attention. I’m sure you will be very satisfied with the results. Thanks again people and keep up the good work. Regards, Howard Mativetsky More

This is one of the worsr car dealerships forget about being the worst Volvo Car dealership. They don't care after you buy /vehicle. The management of this place is rude and careless. being the worst Volvo Car dealership. They don't care after you buy /vehicle. The management of this place is rude and careless. More