Volvo of Oakville

Nelson Baptista was amazing!! Nelson Baptista was amazing! He was knowledgeable, patient in answering all of our questions, enthusiastic and it was evident that he loves what he se Nelson Baptista was amazing! He was knowledgeable, patient in answering all of our questions, enthusiastic and it was evident that he loves what he sells. Nelson played a big roll in why we purchased our Volvo. I would highly recommend not only Volvo cars but also Nelsons expertise. More

Sold me a tire I did not need! Once again this dealership rips off service customers. They even drew a square around the so called hole. When costco put it on a rim, it was fine! th Once again this dealership rips off service customers. They even drew a square around the so called hole. When costco put it on a rim, it was fine! there goes $300!! More

Not a very professional service from Volvo Oakville Volvo Oakville where i purchased the car did not serviced the vehicle properly. when they changed oil they missed oil washer and did not provide all t Volvo Oakville where i purchased the car did not serviced the vehicle properly. when they changed oil they missed oil washer and did not provide all the service included into my 48k and 64k service schedule unless i asked for. The missing oil washer plug was discovered by Volvo Mississauga when they serviced the car. what Volvo Oakvile did they lost the oil plug washer when serviced the car and they tighten the oil plug nut so tight tge required to be cut to be removed by Volvo Mississauga. Secondly, Volvo Oakville parts department is so bad if you order a part that is not for your car you cannot return it they said because they not need it in their inventory. I start using Volvo Mississauga for service and parts much much better service and more flexible and found that they cost less as well. More

The Service Team can't seem to fix a simple issue I purchased a used 2015 Volvo from this Dealership (14,000km) in September. On the way home with my new vehicle, the check engine light came on. I h I purchased a used 2015 Volvo from this Dealership (14,000km) in September. On the way home with my new vehicle, the check engine light came on. I have now been into the dealer twice to have the issue fixed - second time was yesterday, and the light came on again today. Extremely disappointed - I think my car is a lemon - I will never buy another Volvo. More

Okay test drive - had to sign a waiver My test drive experience was okay, car features were explained to me and I didn't have to wait. However, for the first time out of the numerous test My test drive experience was okay, car features were explained to me and I didn't have to wait. However, for the first time out of the numerous test drives I had taken, I was asked to sign a form saying that I would be held responsible for any damage during the test drive. I was also disappointed that no one was available to answer my question about which model year the collision avoidance system was introduced. More

Too pushy The sales man increased 10k the price of the car and then he offered 3k discount, then he pushed a lot, I asked for better price the manager did funny The sales man increased 10k the price of the car and then he offered 3k discount, then he pushed a lot, I asked for better price the manager did funny faces saying no. More