Volvo of Oakville

First time owning a Volvo. The receptionists that First time owning a Volvo. The receptionists that greeted me were very helpful and friendly. Terry Short sold me a 2018 xc90. I thought he was very First time owning a Volvo. The receptionists that greeted me were very helpful and friendly. Terry Short sold me a 2018 xc90. I thought he was very patient, knowledgeable, and helpful. When i picked it up, he went over all the controls and helped me set up the Volvo app. The only thing I would suggest, is that the service manager should be introduced to the buyer at the time of delivery. The service records (if available), maintenance requirements, and any other tips should be gone over at that time. I think this would help develop a positive relationship between the buyer and the service department. Dave More

Service staff are helpful and great but with a vehicle getting older I have tried several times to look at new or newer vehicles while I wait. The sales staff wont even get out of their seat and when I as getting older I have tried several times to look at new or newer vehicles while I wait. The sales staff wont even get out of their seat and when I ask if I can look at something they say email to make an appointment. Then I sit there waiting for my car for a few hrs and they do nothing. No other customers in sight. More

I bought a 2018 S90 from Oakville Volvo and I couldn’t be happier with the purchase. Porya took care of everything and was extremely helpful in answering my questions. The car is flawless and was in mint con happier with the purchase. Porya took care of everything and was extremely helpful in answering my questions. The car is flawless and was in mint condition. Great experience, highly recommended. More

This is my first time to write a review, I am so upset with the deaIership's service! My radio and CD not working after the seat belt fastner recall work for 10 years old XC60, they said they did not touc with the deaIership's service! My radio and CD not working after the seat belt fastner recall work for 10 years old XC60, they said they did not touch anywhere else just under the seat, OK, I don't know anything about it, so not sure. And I had wind noise issue after they replaced the windshield because a flying stone hit the old one, the service manager arranged a reseal but the wind noise still there, then he asked to charge money for the diagnosis where is the wind shield come from ! What he is talking about, it is absolutely not fair to charge money to fix the issue from their inappropriate work! So disappointed, this is the service of Volvo dealership?! Update, the service manage arranged another shot to solve the wind noise issue without charge. Now I am happy the wind noise is gone and think the dealer is not a bad place to do service. More

Previous Volvo owner so you’d think I’d get a return call or a response to my emails when I’m interested in buying again. I guess they don’t want my business which works out well because I’d never buy from t or a response to my emails when I’m interested in buying again. I guess they don’t want my business which works out well because I’d never buy from them again. More

I leased a Volvo XC60 T6. Porya H was excellent to deal with. Product knowledge and his customer service and feedback was excellent. He was attentive and met all our needs. Very happy to go back to Oakvill with. Product knowledge and his customer service and feedback was excellent. He was attentive and met all our needs. Very happy to go back to Oakville Volvo. Marsha 😊 More

Management is selfish and not customer oriented. Do not recommend purchasing or servicing vehicles at Volvo Oakville. Volvo made great cars, so it is unfortunate that dealerships like one in Oakville rui recommend purchasing or servicing vehicles at Volvo Oakville. Volvo made great cars, so it is unfortunate that dealerships like one in Oakville ruin such a great brand name. More

Expect the worse if you require after sales service if you buy a used Volvo from this dealership! My father purchased a used S60, Gary was his best friend...until he needed help with servicing the car! you buy a used Volvo from this dealership! My father purchased a used S60, Gary was his best friend...until he needed help with servicing the car! He did not return his calls and the service department tried to take advantage of a 82 year old customer. Probably fine if you buy new, but don't expect honest service if you buy used!!! More

After buying an XC90 from Gary and Wasay (the manager), they did not include rubber floor mats. Upon numerous calls, emails and VMs, they never responded. Only Gary said his manager is taking care of it. they did not include rubber floor mats. Upon numerous calls, emails and VMs, they never responded. Only Gary said his manager is taking care of it. They got their sale and simply didn't care to take care of this very small ask. Pathetic service from this joke of a dealership. Avoid at all costs. More