Volkswagen Waterloo

In love with our new atlas! Our experience with Waterloo VW was so effortless and positive, I have never felt so relaxed when getting into a new vehicle. Mike and Peter in sales, Our experience with Waterloo VW was so effortless and positive, I have never felt so relaxed when getting into a new vehicle. Mike and Peter in sales, and Shawn in financing were all exceptionally considerate and knowledgeable about any questions or concerns I could throw at them. The responses were quick and well educated. Can't thank these guys enough for the work they've done, and I'm looking forward to a solid relationship with Waterloo VW for years to come! On a side note, to anyone considering an Atlas, it's a great machine. A smooth ride, and insanely versatile. Well done, Volkswagen! More

Trade in on 2013 TDI Because of the VW emissions scandal we sadly traded in my 2013 Golf Highline (Which I truly loved) for a new 2015 Golf ! To be truthful I was pretty l Because of the VW emissions scandal we sadly traded in my 2013 Golf Highline (Which I truly loved) for a new 2015 Golf ! To be truthful I was pretty leary about a 2015 that had been sitting for 2 years, but the transition went pretty smoothly, thanks to some great sales people. Rob Vagac ( who was on vacation when we did the exchange ), Mike Raab ( who stepped in and made sure all went smoothly!), Shawn Hagen who handled the finance and extended warranty part. It's been almost a week and so far I am loving my new Golf. Just getting used to the different buttons and settings. Highly recommend Waterloo VW and their wonderful , professional sales team! More

Diesel Trade in Completed the diesel trade in process on June 22 at Waterloo VW. The people there could not have been more helpful and friendly as we went through the Completed the diesel trade in process on June 22 at Waterloo VW. The people there could not have been more helpful and friendly as we went through the laborious process. I am very happy with my new vehicle thanks to their help. More

Awesome service. We were thrilled with how easy the whole process from test driving to financing to picking up our new Jetta. The service and professional attitude mad We were thrilled with how easy the whole process from test driving to financing to picking up our new Jetta. The service and professional attitude made it a pleasure to deal with VW Waterloo. Cornelius W. More

Great experience The guys at VW waterloo went above and beyond what I would have expected. Mike created a great package for me and the experience as a customer was sec The guys at VW waterloo went above and beyond what I would have expected. Mike created a great package for me and the experience as a customer was second to none. Would definitely recommend them to anyone looking for a new ride More

GTI purchase Great experience dealing with VW Waterloo. I bought my third Golf from them. And this is one is a Golf GTI, with manual and plaid seats! Great experience dealing with VW Waterloo. I bought my third Golf from them. And this is one is a Golf GTI, with manual and plaid seats! More

Chill. Mike Raab didn't try and push me to buy something more expensive but always kept my needs and wants in mind when guiding me to the right vehicle. Ende Mike Raab didn't try and push me to buy something more expensive but always kept my needs and wants in mind when guiding me to the right vehicle. Ended up buying the perfect fit for me. Thanks again for all your help. A true beauty. More

quick and simple I knew before I walked into the dealership which model of car I wanted to buy. I inquired about the financing to be sure what the details are before m I knew before I walked into the dealership which model of car I wanted to buy. I inquired about the financing to be sure what the details are before making a decision. I did not need to spend much time looking at too many options. The financing was right for me from the start. I had no difficulty moving on to the next stage. The warranty choices were clear and concise. I was able to pick up the car within the same week since it was already on the lot and just needed a few minor options added to it. More

Great Service We didn't feel pushed into one choice or another which was nice. Mike Raab and Shawn Hagen were both very informative and easily accessible. It was a We didn't feel pushed into one choice or another which was nice. Mike Raab and Shawn Hagen were both very informative and easily accessible. It was a smooth process from start to finish. We're very happy with our purchase so far! More

Amazing service from the start! Mike was extremely helpful throughout the entire process of picking a car (my first car!!). I email initially to see if they would have what I was int Mike was extremely helpful throughout the entire process of picking a car (my first car!!). I email initially to see if they would have what I was interested in and Mike responded very promptly. From the very beginning he was not pushy but rather helpful and supportive. He answered all my questions and made sure to do everything possible to keep the car I wanted in my budget. Unfortunately the car has had a couple small issues that I have had to get fixed through the service department and Mike has been involved, making sure everything is done for me in a timely manner and at no cost. I would highly recommend Mike and many others at Waterloo Volkswagen (Brooklyn in the service department is amazing as well!). More