Volkswagen Waterloo

The best dealership in the area I truly believe that this is the best dealership in the area. I went in not know what to get, being very vague and they found me the perfect car witho I truly believe that this is the best dealership in the area. I went in not know what to get, being very vague and they found me the perfect car without breaking my bank. They were so helpful and wanted to find a car for me, they made the experience simple and enjoyable and really care about the people and finding them the perfect fit rather then just making a sale. I would recommend them to all my friends and family and if anyone out there is ever looking for a new or used car I would suggest they go to this dealership. More

Great experience I walked into this dealership knowing basically what I wanted and luckily they had the perfect for me. Mike was very friendly and answered all of my q I walked into this dealership knowing basically what I wanted and luckily they had the perfect for me. Mike was very friendly and answered all of my questions honestly. He made sure I understood the paperwork and took the time to go over all of the features of the car with me. He made the entire experience very simple and hassle free for me. More

10 out of 10 would recommend I am truly impressed with the service I received from Volkswagen Waterloo, especially from Mike! I purchased a certified pre-owned 2013 Jetta and I co I am truly impressed with the service I received from Volkswagen Waterloo, especially from Mike! I purchased a certified pre-owned 2013 Jetta and I could not be more impressed with the results. Although I experienced a hiccup in the finance department, Mike went above and beyond to get me the answers I required. The car was well worth the wait and I'm 100% confident if I ever require service the Volkswagen Waterloo team will not disappoint! More

The experience felt like we were e with family Most amicable and felt like we were dealing with people that could be trusted. Our good friend who went with us gets a new car from the dealership eve Most amicable and felt like we were dealing with people that could be trusted. Our good friend who went with us gets a new car from the dealership every six months. He knows the owner and staff personally and if FJ says this is the place to buy, we will listen! More

Excellent Purchase of a New GTI I purchased a Golf GTI as a replacement for my Jetta TDI. After a frustrating experience with the sales department at my local Volkswagen dealership ( I purchased a Golf GTI as a replacement for my Jetta TDI. After a frustrating experience with the sales department at my local Volkswagen dealership (Sudbury), a friend recommended Volkswagen Waterloo. I’m glad she did, and I would gladly make the 9-hour round-trip to take delivery of another Volkswagen. The service was great, and my questions were always answered promptly. Everyone was very knowledgeable and friendly. 5 stars! More

Excellent purchase of a new Passat Purchased a new 2017 Passat this past week. They threw in a couple extra freebies that I had not asked for. This was my second new car purchase from t Purchased a new 2017 Passat this past week. They threw in a couple extra freebies that I had not asked for. This was my second new car purchase from this dealership and both experiences have been excellent. More

Our experience with Volkswagen Waterloo We had a great experience trading in our Jetta TDI for a new Jetta TSI. Very knowledgeable and friendly. We will not hesitate to recommend them. We had a great experience trading in our Jetta TDI for a new Jetta TSI. Very knowledgeable and friendly. We will not hesitate to recommend them. More

Loved my experience. All business, no fluff I had VW on my radar and was not planning to cross shop. I dealt with Mike, who zeroed in on my no-nonsense approach and expectations. I knew what I I had VW on my radar and was not planning to cross shop. I dealt with Mike, who zeroed in on my no-nonsense approach and expectations. I knew what I wanted and he provided it to me. Very simple and easy. Loved it More

Great experience Had a great experience recently buying a used vehicle. Michael Raab and Shawn Hagen were wonderful to deal with. My first VW, and probably not my las Had a great experience recently buying a used vehicle. Michael Raab and Shawn Hagen were wonderful to deal with. My first VW, and probably not my last! More

Best VW Dealer in the region Our experience dealing with Mike Raab and the team from VW Waterloo was simply fantastic. Mike made the experience of buying a brand new car very stra Our experience dealing with Mike Raab and the team from VW Waterloo was simply fantastic. Mike made the experience of buying a brand new car very straightforward and easy. The team came together to get us a really good deal and took time to carefully explain all of our options with respect to financing and warranties. Mike really made us feel at home at VW and created a really exciting moment for us - driving a brand new Jetta right out of the showroom! Thanks Mike and team for a great experience :) More