Volkswagen Villa
Thornhill, ON
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49 Reviews of Volkswagen Villa
Bought a $50000 car here. Customer service was excellent until they got my money. Then they ignored me and would do nothing for me. After looking at other reviews about this p Customer service was excellent until they got my money. Then they ignored me and would do nothing for me. After looking at other reviews about this place I discovered that this is the norm for this dealership. I read reviews from employees as well and found out they are also poorly treated. Do your research and you will see. If you must buy a Volkswagen, there are many other fine dealerships that will sell you one. Take my advice. Do not buy a car here. You will be sorry you did. I surely wish I didn't. More
Review for Volkswagen Villa We recently purchased a Volkswagen Tiguan from Volkswagen Villa, and the entire experience was outstanding. Wilson guided us through the process with exceptional care, prese Volkswagen Tiguan from Volkswagen Villa, and the entire experience was outstanding. Wilson guided us through the process with exceptional care, presenting all our options without any pressure. His approach made us feel confident in our decision, and we genuinely enjoyed the process. As long-standing customers of Volkswagen Villa, we’ve always had top-notch service. Audley, another salesperson we’ve worked with in the past, has consistently been fantastic. The aftercare service at this dealership is also excellent, ensuring that every aspect of ownership is smooth and worry-free. We highly recommend Volkswagen Villa for their professionalism, customer care, and dedication to making the car-buying experience enjoyable! More
Connie at VW Villa was amazing to deal with and always very accommodating to ensure we got what we wanted and needed. One phone call and she had set up a time to meet her to walk through options. She is e very accommodating to ensure we got what we wanted and needed. One phone call and she had set up a time to meet her to walk through options. She is exactly the reason why we bought the vehicle we did and made the process easy. Excellent job Connie and a pleasure to work with her. More
Simply a great dealership with strong client focus. The sales specialist whom I dealt with at the Volkswagen Villa was very professional, courteous and sincere, which made the car buying experience abs The sales specialist whom I dealt with at the Volkswagen Villa was very professional, courteous and sincere, which made the car buying experience absolutely a smooth one. As someone who wasn't from GTA, the sales staff member went above and beyond with customer service in addressing my concerns. Traditionally, car shopping can be such a stressful experience as the sales team is often interested in making a quick sale instead of listening to the customers' needs. In addition, both sales specialist and the Business/Financial Services Manager were helpful/knowledgeable regarding Volkswagen products/services and did not apply any hard-selling tactics which was awesome. Overall, this dealership is very transparent and will go beyond to make sure you are satisfied! More
I leased the new VW TAOS from VW Ville, Connie was helping me to lock a good deal and the overall process from show room, test drive and review the lease term was smooth. Thank you Connie. helping me to lock a good deal and the overall process from show room, test drive and review the lease term was smooth. Thank you Connie. More
With some misgivings in potentially purchasing our first all electric vehicle, Vincent Lee and Jack Yu at the dealership was able to put us completely at ease. They were straight forward and was able to pr all electric vehicle, Vincent Lee and Jack Yu at the dealership was able to put us completely at ease. They were straight forward and was able to provide all the answers to our many questions It was a most pleasant experience and we strongly recommend this dealership. More
Just bought a GTI from VW Villa. My sales rep Vincent was a pleasure to deal with and very professional from start to finish. The delivery of the vehicle was very smooth and the spec My sales rep Vincent was a pleasure to deal with and very professional from start to finish. The delivery of the vehicle was very smooth and the specialist Giulio explain all the details of the car to us. Thank-you again to Vincent and the team at VW Villa!! More
My experience with Volkswagen villa was very positive. Alireza helped me make the purchase and he was very helpful, efficient, responsive and professional. I would recommend him to my friends and family! Alireza helped me make the purchase and he was very helpful, efficient, responsive and professional. I would recommend him to my friends and family! More
I recently purchased a 2022 Taos from VW Villa dealership. The salesperson, Ali Ronaghi, was very responsive, professional and helpful throughout the whole process. I'd even go as far to say it dealership. The salesperson, Ali Ronaghi, was very responsive, professional and helpful throughout the whole process. I'd even go as far to say it was a pleasant experience from the time we initially spoke to the time I drove the car off the lot! Overall, I was pleased with to work with Ali and the staff at VW Villa. More