Village Honda

Lease renewal My Honda was due for lease renewal and the team contacted me 5 months before the renewal date. They were proactive and seamlessly upgraded me to a bra My Honda was due for lease renewal and the team contacted me 5 months before the renewal date. They were proactive and seamlessly upgraded me to a brand new 2017 Honda Pilot! It has come fully loaded and is exactly what I need! The team at Royal Oak Village Honda made sure to fit our families needs. I am and was very impressed with not o my the vehicle but also the service and sales and finance team! They have been nothing short of amazing! Owning my own business I can appreciate exceptional customer service and that is exactly what they delivered. I will keep returning as a loyal Honda customer again and again! Thank you to all of you who made the start of 2018 so great! Lee in sales was highly professional and funny and you are very lucky to have him part of your team and he is a key asset in your business! Peter in finance- that you for your very prompt finance service, a well organized individual and also a very important asset to your business! More

Excellent experience Initially I had some reservation buying a used Hyundai from a Honda dealer. Village Honda taught me different. Between a very professionally looking d Initially I had some reservation buying a used Hyundai from a Honda dealer. Village Honda taught me different. Between a very professionally looking dealership and the very knowledgeable sales person Achmed, we instantly knew we were at the right place. The whole sales process from our first test drive to signing at the bottom line was my best care buying experience ever - were treated like we would be buying a brand new Honda. Thank you! More

It wasn't just about the sale Village Honda was amazing and treated me with patience and respect. I could tell they were genuinely interested in helping me make the best decision. Village Honda was amazing and treated me with patience and respect. I could tell they were genuinely interested in helping me make the best decision. I worked with James Anglin who was my car salesman and made everything easy and clear. I worked with Wil Chen in finance who was very sweet and finally with Omar who Demo'd the car for me. They took almost an hour with the demo, which in itself makes you feel like they truly want you to understand all the features in your car. I personally had a great experience with Village Honda. After having a bad experience at Honda West, I'm glad i went to Village Honda and got the car of my dreams. Thank you James, Wil and Omar for all the care and patience. IF you have any doubts about where to get a Honda, trust me when I say that Village Honda will make buying a car a great experience. It's not about just making the sale, they are passionate about the brand and their customers. More

Great buying experience dealing with Ahmed Amer It was a pleasure dealing with Ahmed Amer. Just got my Pilot Touring yesterday and everything was very smooth for the whole process. Thanks Ahmed! It was a pleasure dealing with Ahmed Amer. Just got my Pilot Touring yesterday and everything was very smooth for the whole process. Thanks Ahmed! More

Parts Experience Always over the top customer service, he will do everything in his power to make sure your needs are met. Always reasonable to deal with and I would r Always over the top customer service, he will do everything in his power to make sure your needs are met. Always reasonable to deal with and I would recommend his services over and over again. Always helpful when getting desired parts. More

awesome Ahmad was great in terms of understanding our need he was so friendly and honest , I would like to thank him , Lana she is amazing and I appreciate Ahmad was great in terms of understanding our need he was so friendly and honest , I would like to thank him , Lana she is amazing and I appreciate her help to get a proper approval to my car loan i felt soory because I picked up the car and she wasn’t there I missed to thanks her More

Pleasant, efficient. It is all in the title. People were easy to work with. They knew the car, the financing was easy and I feel like I got a fair deal. Perfect. And Hana It is all in the title. People were easy to work with. They knew the car, the financing was easy and I feel like I got a fair deal. Perfect. And Hana Daxner was fun to talk to. More

Purchased for daughter Great little vehicle for our daughter. Thought we paid a bit too much. Ahmed was very helpful and made the process easy for us. Would recommend Great little vehicle for our daughter. Thought we paid a bit too much. Ahmed was very helpful and made the process easy for us. Would recommend More

Superb service from Max and the Village Honda team I couldn't have asked for a better experience than what I received at Village Honda. Their excellent service and professionalism are unparalleled. I w I couldn't have asked for a better experience than what I received at Village Honda. Their excellent service and professionalism are unparalleled. I will recommend Village, and Max specifically, to anyone looking for a new car. More

Horrible service Number of vehicles sold is more important than customer service. Recently bought a Civic SI. Complained about the service to the sales guy/sales manag Number of vehicles sold is more important than customer service. Recently bought a Civic SI. Complained about the service to the sales guy/sales manager and the general manager. No repsonse back after a week. Even left a personal message to the General manager. Go look at their reviews on facebook. Will pay more money for better service somewhere else. More