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Village Honda
Calgary, AB
370 Reviews
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370 Reviews of Village Honda
October 03, 2015
Minder A service and trunk release issue Took the car in at 7am and go fairly prompt service. The place was busy. Found I didn't need the Minder B and it is nice they pointed that out so it Took the car in at 7am and go fairly prompt service. The place was busy. Found I didn't need the Minder B and it is nice they pointed that out so it wouldn't be spending money on something I didn't need. I appreciate that. Car took until 3 PM and they picked me up with the shuttle. The car was not clean when I picked it up and they asked if I wanted a car wash. I think all cars should be washed. More
by Lorne380
Employees Worked With
Murray Haskayne, Paul Brandt
September 09, 2015
Top Notch Service and Care Paul Brandt was exceptional from the moment we walked in the door; taking great care to get to know us as not just customers, but as people, before ev Paul Brandt was exceptional from the moment we walked in the door; taking great care to get to know us as not just customers, but as people, before even talking about cars and what we were seeking for. He knew quickly what we were in the market for, but did not at all make us feel pushed. Great knowledge, humor, professionalism, warmth and service, answering all questions and answering our questions with questions. I work in customer service and was extremely impressed with Paul's and then Dee Leppky in partnership. I used to take my old Honda in for servicing at Village Honda, and of course will continue to with my new one. Personable, friendly, made me feel like part of a team. Thank you, Paul, for even coming in after your shift ended, to accommodate my time to complete the sale. Definitely have already talked up Village Honda and Paul Brandt and will continue to do so. More
by Danielle
Employees Worked With
Paul Brandt, Dee Leppky
September 02, 2015
Don't buy a used car other than Honda! Bought a used car from them based on a clean bill of health. 4 months later was repaired in another dealership (bmw). They don't know anything other t Bought a used car from them based on a clean bill of health. 4 months later was repaired in another dealership (bmw). They don't know anything other than Honda! 2000 dollars bill! They don't know how to inspect any other cars! Offered 300 for the repairs, I said no and to take it up with Amvic complaints. More
by Shaw
Employees Worked With
Gary Richardson
August 21, 2015
Professional & Knowledgable & Friendly From the moment I walked into the door until the last paper I signed, every employee that I dealt with was friendly, knowledgable, helpful and profess From the moment I walked into the door until the last paper I signed, every employee that I dealt with was friendly, knowledgable, helpful and professional. Lee was by far the best sales man I have ever dealt with. He was not pushy, but rather extremely helpful. I would recommend him to all my family and friends. More
by Stephanie
Employees Worked With
Lee Gogel, Dee Leppky
August 20, 2015
BREAK THE LAW! HIDDEN PRICE ! Customer BEWARE !!!! Lots of HIDDEN FEES!! Told me that all these fees are mandatory which not(such as Nitrogen tire; tire road hazard warranty; ethi Customer BEWARE !!!! Lots of HIDDEN FEES!! Told me that all these fees are mandatory which not(such as Nitrogen tire; tire road hazard warranty; ething on the glass; DEALER FEE; full tank gass fee; engin block heater; locking wheel nuts; rear mud guard) !! Please review the law before you running the business!!!(AMVIC) The only mandatory you can charge are tax & tire levy. Others are all optional!!! You dont give the rights to choose what I need or not!! Why you refuse to give the photocopy of document I signed? Are you planning to modify it after I leave ?? The pre-owned sales manager "Nick M" is really rude after I notice they charge the illegal fee . Told me "These fees are mandatory , all customers have to pay if you dont want to pay, you can go and you will lost $1000 deposit!! Dear Nick , do you realize that I already confirmed with the AMVIC before talking to you. When I say " I will go government to complain" , three people in his office told me "yeah, go head" . Really cute, so the laws means nothing to them ! I don't mind paying the accessories fee if you told me that is optional ! STOP BREAK THE LAW AND SCAM THE CUSTOMERS ! ----------------------------------- I did give the 5 stars to the sales rep and financial manager in your in internal survey, because I agree their services and help. I complain here because of the company policies. Also your "used-car sale manager" is rude to me . I just had some questions regarding the fees being charged ,and he told me that if I dont want to pay, I can go without the deposit. Also he said that he is not care about my complaints. More
by Anubisaaa
August 17, 2015
They really seemed to care about us as customers! Dealt with Paul Brandt and Vincent Law. Both brilliant! Really helpful, worked very hard to help us and accommodate our requests. Very proactive and a Dealt with Paul Brandt and Vincent Law. Both brilliant! Really helpful, worked very hard to help us and accommodate our requests. Very proactive and above all they really seemed to care about getting things right for us. We just bought a 2016 Pilot, Paul enabled us to have it ready for our BC road trip (which it was brilliant for, the 2016 Pilot is exceptional!). If the sales experience is indicative of the overall Village Honda experience then I am looking forward to a long term dealer-customer relationship. Thank you Village Honda! Nick More
by NickJF
Employees Worked With
Paul Brandt, Vincent Law
July 26, 2015
Great Experience Staff were very friendly and not pushy. Through out the process they stopped to ask if we had any questions about the vehicle or what we were just Staff were very friendly and not pushy. Through out the process they stopped to ask if we had any questions about the vehicle or what we were just talking about. Once the car had been purchased they took the time to walk through the all of the user interface and devices. More
by Insertnamehere
Employees Worked With
Jas Singh, Dee Leppky
July 23, 2015
Fabulous Experience! I had a lovely experience with Village Honda, which was something I greatly appreciated for it was my first time purchasing a vehicle. From start to f I had a lovely experience with Village Honda, which was something I greatly appreciated for it was my first time purchasing a vehicle. From start to finish, I was provided with the utmost in customer service; I wasn't quite sure what I was looking for to start off with, but they were able to find something absolutely perfect (and affordable!) for me in a timely manner. I was always given clear, accurate and helpful information regarding the vehicle I was looking at, and any and all questions I had (some of which were quite naive, coming from a newbie,) were met with understanding and honest answers. The great vehicle aside, I would go back exclusively for the high quality customer service provided. You can expect a fair, positive and educational experience, which is what I would call an absolutely fabulous experience! More
by cleastintwood
July 20, 2015
problems taken care of although the ball was dropped at the start the manager has called and made everything good..salesman was good and friendly(I could actually have a bee although the ball was dropped at the start the manager has called and made everything good..salesman was good and friendly(I could actually have a beer with him)and the manager has made me feel pretty good by resolving all of my issues and I may have to by a Honda from them in the near futer More
by chips
July 10, 2015
Best Experience! Village Honda! Many thanks to all of you for the kind, efficient and friendly treatment I received when purchasing my car in June 2015. That was my Village Honda! Many thanks to all of you for the kind, efficient and friendly treatment I received when purchasing my car in June 2015. That was my first car purchase and it took me about a week to make the final decision. I'm so glad I chose the car at Village Honda because I felt the best working with honest, knowledgeable and professional team. Finance Team made the process of purchasing the car so easy without any hassle. Sales Team was knowledgeable, I had a lot of questions and all my questions were always answered promptly. I was also surprised and pleased to receive the lovely bouquet from Village Honda. I respect the fact that Village Honda cares about customer satisfaction. Thank you so very much for your thoughtfulness. More
by HelloHonda
Employees Worked With
Dee Leppky, Jason Van't Hullenaar
