Village Honda

Helpful and Honest I appreciate the straightforward and friendly service, that didn't pressure me into a service that I didn't require. Heather was great to talk to abou I appreciate the straightforward and friendly service, that didn't pressure me into a service that I didn't require. Heather was great to talk to about the service for our car. More

Friendly and Honest This dealership is a bit out of the way for me, but I'm happy to drive the extra distance for their friendly service. On this occasion, I brought my v This dealership is a bit out of the way for me, but I'm happy to drive the extra distance for their friendly service. On this occasion, I brought my vehicle in for a Type B service and was greeted at the door by Heather. Heather was friendly and helpful in explaining the work scheduled on my vehicle and also readied my loaner vehicle for the day. She was also very hands-on when she called later to advise me that my tires needed to be realigned. I asked her about the severity of the repair and she was honest and provided me with her expert opinion on whether the repair could wait. When I went to pick up my vehicle at the end of the day, I was delighted to see that it had also been washed. More

Excellent Customer Service My experience having my car serviced at Village Honda is always positive from the first contact making an appointment to the service representative, p My experience having my car serviced at Village Honda is always positive from the first contact making an appointment to the service representative, paying the bill and the shuttle service. Everyone is professional, helpful and friendly. I feel I am informed appropriately about required service and issues are explained well. I don't feel I am being gouged or that work is recommended which doesn't need to be done. Service is performed in a timely fashion and I am kept up to date on progress with larger jobs. All of this builds trust and customer loyalty. I have heard it said the salesperson in a dealership sells the first car and the service department sells the second and I couldn't agree more. On the basis of the service alone, I would hesitate to take my business elsewhere when buying a new vehicle in future. More

good service Great service and keep it up great location quick response to my answer i like the waiting room it is very clear and thanks for your time Great service and keep it up great location quick response to my answer i like the waiting room it is very clear and thanks for your time More

Oil Change The service I received was excellent, quick and friendly. I am happy with Village Honda Service department. Heather was great friendly. my appointment The service I received was excellent, quick and friendly. I am happy with Village Honda Service department. Heather was great friendly. my appointment was on time and completed early. Thank you. More

Excellent and speedy service I have brought my vehicle for servicing to this dealership regularly over the years. I'm always impressed by the staff. This morning my vehicle was se I have brought my vehicle for servicing to this dealership regularly over the years. I'm always impressed by the staff. This morning my vehicle was serviced expertly, all issues were explained in detail, and as usual, the staff provided courteous, friendly welcome. Thank you. Kristina Potter / Marvin Matthews Customer #: 36165 Service Advisor: Raymond NG 5784 More

Great service and friendly staff They got me in on a last minute appointment, and got me out again even quicker than estimated. Very friendly and helpful staff, and the fully stocked They got me in on a last minute appointment, and got me out again even quicker than estimated. Very friendly and helpful staff, and the fully stocked Keurig in the clean waiting room was a nice touch. More

Excellent Service My service advisor was Iris. I was booked in for an oil change at 1 pm which takes an hour. She informed me that I need a "B" service which takes a My service advisor was Iris. I was booked in for an oil change at 1 pm which takes an hour. She informed me that I need a "B" service which takes a couple of hours. I told her that I needed to pick up my son from school at 3pm and the vehicle had to be done by 2:30pm at the latest. She was able to get the oil change and "B" service done in time. I was very pleased to have it all done at once so I did not need to come back again! Thank you Terry Chan More

Quality of customer service Fast, no pushing to do other service, friendly. Iris explain very clear that what has been done & what need to be done in future. Which is good, no pu Fast, no pushing to do other service, friendly. Iris explain very clear that what has been done & what need to be done in future. Which is good, no pushing, made customer more comfortable to do service in there. Worth to drive all the way up there to do sevice. More

Replace car battery Dropped in without an appointment. Was dealt right way by Iris with a friendly smile. The battery was replaced within an hour as promised. A quick che Dropped in without an appointment. Was dealt right way by Iris with a friendly smile. The battery was replaced within an hour as promised. A quick check was also done, with a few recommendations. Very efficient! The car even got washed! More