Village Honda

Great service Very friendly and efficient service department, truck was ready before the time I requested and the service tech. personally washed my truck when no o Very friendly and efficient service department, truck was ready before the time I requested and the service tech. personally washed my truck when no one else was available. More

Fast, efficient and pleasant service experience Was able to quickly make an appointment for tire repair, oil change and windshield repair. Brought my car in at 11am and received a call at 12.50 pm t Was able to quickly make an appointment for tire repair, oil change and windshield repair. Brought my car in at 11am and received a call at 12.50 pm that the car was ready for pickup. Was promptly able to get a shuttle back to the dealership. Wonderful experience and they washed my car for me too! Also, the shuttle drivers are friendly and I didn't have to wait at all for them to pick me up. More

Good service experience Murray Haskayne was my service rep, he was courteous, very clear in his explanations, and gave me a good understanding of what was required and what c Murray Haskayne was my service rep, he was courteous, very clear in his explanations, and gave me a good understanding of what was required and what could be postponed. Plus, the car was ready sooner than expected. More

Great start to the day Had a 7:45 appointment for an A service (oil change and inspection). I was greeted at my car as I pulled into the garage (no waiting in line). Murra Had a 7:45 appointment for an A service (oil change and inspection). I was greeted at my car as I pulled into the garage (no waiting in line). Murray confirmed my appointment details and told me it would be done by 9:15 so I waited in the lounge and had a coffee. The service was finished by 8:45 and my car had been washed to boot. Murray greeted me at the lounge, went over the details and wished me a great day. Great and friendly service. Will continue to return to the dealership. More

Iris was great! Friendly, knowledgeable and professional I bought the Civic used from Village Honda. Just under 3 yrs later the following accessories were no longer working: -paid for as part of purchase - I bought the Civic used from Village Honda. Just under 3 yrs later the following accessories were no longer working: -paid for as part of purchase - heated seats (2 front seats) -hands free phone (one part, installed near the catch-all cup went missing) -came with the car, purchased by previous owner - remote starter When the oil came up needing to be changed, I requested that the above 3 items be fixed. My 'person' was Iris, who did a great job of understanding the various issues, noting where their 'phone person' would be engaged and where I had to take the car to have the seat heaters repaired. I was pleased with the oil change. I'm not happy with the hands-free, as I believe that a key part of the phone unit should not have been installed in such a 'high traffic' area (the catch-all). Or it should have been installed permanently vs able to slide in/out of the bracket easily. In my opinion, due to the location of this unit and the loose way it was installed, it was inevitable that the part would go missing (inches from the garbage bag). Estimated cost to replace the part = $120. I haven't yet had the heated seats repaired, so can't comment. The issue with the remote starter was that the part attached to the window, near the rearview mirror was flashing a blue light 24x7 since Oct/Nov. It flashed whether the car was running or parked. A woman (not Iris) called to let me know it was a battery issue with the keychain remote, and was now resolved. I don't understand how that could have been the issue as I have never used the remote starter or the keychain...which is kept in a box in the basement of the house. The car has a stickshift and is stored in our attached garage, so I have never used the remote starter. Anyway, I'm not convinced with her explaination of the problem, but I hope it is fixed now. More

Consistent Service Every Time Always have great service and my truck is always ready on time, which is important! This is why I keep coming back. Thank you ! Shane Vollmann Always have great service and my truck is always ready on time, which is important! This is why I keep coming back. Thank you ! Shane Vollmann More

Friendly and helpful I purchased my Honda Fit at Village Honda in 2007 and was pleased with the service I received. A couple of years ago I was looking for an additional I purchased my Honda Fit at Village Honda in 2007 and was pleased with the service I received. A couple of years ago I was looking for an additional vehicle. I went to a couple of other dealerships, but I wasn't happy with the service I received, so I ended up coming back to Village Honda. I've been consistently pleased with the friendliness and helpfulness of the staff. More

Excellent customer service I appreciate the direct, non-pressure approach to the service I have received at this dealership. I purchased my van there 8 years ago and have contin I appreciate the direct, non-pressure approach to the service I have received at this dealership. I purchased my van there 8 years ago and have continually received excellent maintenance service, clear explanations of any repairs required and have always felt that I was not being pressured into unnecessary repairs. I have also appreciated their recognition of my loyalty to them More

Great Customer Service I purchased by CRV at Village Honda and get all of my service done at the dealership. The staff is always very friendly and helpful - from making my I purchased by CRV at Village Honda and get all of my service done at the dealership. The staff is always very friendly and helpful - from making my appointment to the day of my appointment. More