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Village Honda

Calgary, AB

4.1
366 Reviews

7663 110 Ave NW

Calgary, AB

T3R 1R8

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366 Reviews of Village Honda

March 27, 2017

Appreciative of Jason Van't Hullenaar and his assistance in getting us into the Honda of our choice. Very professional and took the time to listen to or specific needs. More

by 2kitties
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Van't Hullenaar, Vincent Law, Sayer Sahar
March 27, 2017

Love Village Honda Calgary I'm on my second lease term will Village Honda and I can not say enough good things about their service. Everything from their service department to t More

by MelD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gogel, Jason Van't Hullenaar, Vincent Law
March 27, 2017

Excellent Good experience to buy first new cr-v . Raj was very helpful to close the deal. Delivery on time and smooth process.we are satisfied with the service. More

by DhruwandJai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lana Kendrick, Rajesh Batta
March 26, 2017

Friendly and informative Overall experience was great. Very friendly informative service. Patiently answered all our questions. Service department had great communication w More

by R. klein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sharma, Wil Cheng
March 25, 2017

Very knowledgable and professional i found Samer to be very knowledgeable and professional He was able to answer all of my questions and helped me pick the perfect car for my needs. More

by SMTsap
Recommend Dealer
Yes
Employees Worked With
Samer Safadi
March 23, 2017

Many thanks!! :) I just purchased a preowned 2013 Honda Fit from Samer Safadi at Village Honda, and I've got nothing but good things to say about him. Samer is hands d More

by Tasha.E
Recommend Dealer
Yes
Employees Worked With
Lana Kendrick, Samer Safadi
March 23, 2017

Courteous and Helpful Thank you I just Bought a preowned 2013 Honda Civic ex from Samer Safadi at village Honda, and I have to admit he made the process of finding a vehicle very eas More

by KeesFralick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lana Kendrick, Samer Safadi
March 22, 2017

Great Team and Service Recently purchased a new Honda Fit. They were able to offer me a fair deal on my trade-in and the Fit. The team were upfront and honest and a pleasu More

by CBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Van't Hullenaar, Gerald Tsang, Lana Kendrick
March 22, 2017

Disappointing Experience Disappointed! Avoid this dealer and buy somewhere else! They will promise you heaven and earth just so you could sign a deal, then turn 180° afterward More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barry Jordan, Jason Van't Hullenaar, Omar Tabasum
Mar 22, 2017 -

Village Honda responded

Hi Charlie, you were informed that your vehicle could arrive into March. When we had a better idea of the ETA you were informed the vehicle was on its way BUT that the ETA could still change. Unfortunately transportation times are out of our control which is why an Estimated Time of Arrival is just that... an estimate. A temporary solution was provided which you declined. As you were informed yesterday the vehicle arrived late Monday night, which is within the ETA window we provided to you when you purchased the vehicle. We are not sure what else we can do for you but please let us know when we can schedule your vehicle delivery.

Mar 22, 2017 -

Charles responded

Before I decided to buy, we clearly agreed the ETA as last week of Feb or latest to be 1st week of March. I will not buy anything that has indefinite ETA. We also had an agreement that you will provide a loaner car to 2 weeks. 1. You confirmed the arrival date of March 1, twice. These are confirmations and not just estimated time of arrival. - 4 days before arrival (Feb 24th) - 1 day before arrival (Feb 28th) The day of expected arrival, you suddenly retracted and said that it has not left the manufacturer plant yet. 2. Promised Loaner Car as part of agreement prior to signing the order - In a snap of a finger, you said you can no longer provide it 3. Proposed Solution - I'm not satisfied with your "temporary solution" so I proposed a counter solution, but after days of continuous follow up, I still don't have your answer. Do you expect me to keep waiting until you have one? With all those sudden retracted statements/agreements and delays for a solution, tell me how am I suppose to trust and continue a 3-year affiliation with this dealership?

March 21, 2017

Great Experience We recently purchased a used 2013 Honda Accord Touring from Sales Consultant Samer. He was very friendly and worked hard with us to find a vehicle tha More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Law, Samer Safadi
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