Vickar Ford

I Purchased a brand new Lincoln MKX in 2012, it has been in for regular service 3 times and all 3 times the mechanics have either not done the work shown on the check sheet or not advised me of issues. One in for regular service 3 times and all 3 times the mechanics have either not done the work shown on the check sheet or not advised me of issues. One example, the check sheet had everything checked including the air filter, however when I got home I checked the oil level to make sure it was changed and up to required level. It was, but I noticed there were no finger prints on the air filter cover. If they checked it like they said, it would have had fingerprints in the dust on it. When I checked, I found it very dirty with insects and dust, obviously they didn't even look at it. The sales people were great, but the part that really matters, the service, sucks. *** People, if you are having service done at this dealer, check to see if you're getting what you paid for. More