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Vernon Chrysler Dodge Ltd

Vernon, BC

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32 Reviews

4607-27th Street

Vernon, BC

V1T 4Y8

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32 Reviews of Vernon Chrysler Dodge Ltd

March 28, 2015

Worst Service Department Ever Dont Buy and especially dont get your servicing done at Vernon dodge. We bought the extended warranty (7 year 160km dodge gold plan), we had several i More

by ryman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Loewen and Useless service manager Chris
Dec 13, 2016 -

Vernon Chrysler Dodge Ltd responded

It is our policy to not respond to anonymous Dealer Rater reviews as there is no way of verifying the legitimacy of them. We are more than happy to resolve any issue when the complainant makes themselves available to respond to.

November 26, 2013

Poor diagnostic abilities, I was charged for Mechanics mistakes, Dealer manager is rude with no apparent servicing knowledge. Sales man tried to sell me a new vehicle while I was paying for the repairs on More

by ochvit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Loewen
Dec 13, 2016 -

Vernon Chrysler Dodge Ltd responded

Whenever someone chooses to provide a review with such detail anonymously we always question whether it is simply someone that is trying to skew public opinion without facts to back them. If we knew who you were we could look into the specifics of your complaint and provide a much more meaningful response. That notwithstanding, we wouldn't argue with many of your points; the General Manager does have limited mechanical knowledge and leaves that part of our business to the service department unabashedly. Our sales people are instructed to try to help people out of costly repair situations by trading their vehicle in instead of continuing to dump money into it. And of course, any dealer would prefer you to do your servicing with them; that way they can prevent problems like the one you ran into.

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