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Vernon Chrysler Dodge Ltd
Vernon, BC
33 Reviews
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33 Reviews of Vernon Chrysler Dodge Ltd
July 27, 2018
You might not be worth it to them. One Day After my children were trapped in our Dodge Caravan that caught on fire, we went to Vernon Dodge to get a vehicle that we hadn't planned on ge One Day After my children were trapped in our Dodge Caravan that caught on fire, we went to Vernon Dodge to get a vehicle that we hadn't planned on getting. (We didn't count on the sliding door catching on fire on a trip to the lake). We needed to get my husband to the airport to go to work, I live alone with the 2 kids in the country, and we had preapproval and everything set up to get a car that day. Until it came time to sign and the entire story changed, leaving me and my kids needing to get a ride from a neighbour's husband at the end of his work shift, and now, without a vehicle, an hour away from the city. And then we got a text from the salesman, about my family, that was intended for one of his coworkers, telling them that it's a "nothing deal, not worth doing"... Needless to say... the service here is NOT one I would recommend. There needs to be a rating less than 1 star. When Families who were trapped in your faulty vehicle who are in need of a vehicle are "not worth it"... something is horribly wrong. Not to mention we found a newer vehicle, with more features, less kms and 5,000 dollars less within a mile. More
by lak123
Employees Worked With
Mike, Leif
May 25, 2018
FUN, Fast and Frendly What a great experience dealing with everyone at Vernon Dodge. I was given ALL the information to make a fully informed decision with no pressure. I What a great experience dealing with everyone at Vernon Dodge. I was given ALL the information to make a fully informed decision with no pressure. I would Highly recommend the FUN Store, Vernon Dodge. More
by John
Employees Worked With
Leif, Dan Loewen
February 21, 2018
Great dealership and great service Mike and Leif got me into exactly what I wanted and made my experience painless. After coming from another dealership in town and given no help, I was Mike and Leif got me into exactly what I wanted and made my experience painless. After coming from another dealership in town and given no help, I was over the moon happy with the service from Vernon Dodge. I will recommend every one I know to shop there for any vehicle purchases. More
by Carly
Employees Worked With
Leif and Mike
February 16, 2018
Absolutely Amazing! I am amazed at the work these two gentlemen have done to help me out of a pretty bad situation and get me into my dream vehicle. They have definitely I am amazed at the work these two gentlemen have done to help me out of a pretty bad situation and get me into my dream vehicle. They have definitely gone above and beyond their customer service duties.I wish I could go in to greater detail but unfortunately I don’t have enough room to list all they have done. I will be recommending to all my family and friends that are looking to purchase a vehicle to do so at Vernon Dodge. Thank you so much! New PROUD owner of a 2018 Jeep jk sport More
by Sonya
Employees Worked With
Imaan Randhawa, Mike Grant
October 20, 2017
Great service Imaan emailed me yesterday asking if I was interested in upgrading my vehicle. Today, I drove away in a 2017 Jeep Patriot! Thanks so much for all your Imaan emailed me yesterday asking if I was interested in upgrading my vehicle. Today, I drove away in a 2017 Jeep Patriot! Thanks so much for all your help ! More
by Thomas Patrick
Employees Worked With
Imaan
October 19, 2017
Great experience with Imaan Randhawa on our 2018 Ram If your looking for a new car or truck I would highly recommend Imaan as your sales person, he wasted no time in getting back to me, locating the spec If your looking for a new car or truck I would highly recommend Imaan as your sales person, he wasted no time in getting back to me, locating the specific truck and options I was after. As this deal took place via emails as I was out of the country I found Imaan’s knowledge, communication and assistance was refreshing in comparison to other salesman I have had in the past. Very satisfied. Thanks! More
by Galby71
Employees Worked With
Imaan Randhawa
September 23, 2017
Awesome group of people, great experience! The best place to buy a new or pre-owned vehicle in the Okanagan, they made the whole process fun! Lots of inventory and the whole thing was fun, fast The best place to buy a new or pre-owned vehicle in the Okanagan, they made the whole process fun! Lots of inventory and the whole thing was fun, fast and easy. More
by Dave
Employees Worked With
Dan Loewen
September 07, 2017
Unprofessional and dishonest I will never buy from Vernon dodge again, nor would I recommend them to anyone else. They hide prices and cost. They tell you one thing and then revea I will never buy from Vernon dodge again, nor would I recommend them to anyone else. They hide prices and cost. They tell you one thing and then reveal later after signing that, that is not the case. And don't even offer good customer service. Most dealerships at least try to make every customer happy. Not dodge, seems like once they have your signature they could care less. Last time I buy a jeep from them, and if I could turn back time I would to avoid them. More
by Matt
Employees Worked With
Dan Loewen
December 26, 2016
Avoid buying from here. Your better of buying from another d VERNON DODGE REVIEW!! We were quoted bi-weekly payments which most dealerships do but vernon dodge was the only one to add money onto the price of t VERNON DODGE REVIEW!! We were quoted bi-weekly payments which most dealerships do but vernon dodge was the only one to add money onto the price of the vehicle twice?!? not once but twice. He said they add as much interest as they want up to 6% to hedge...for us turned out to be $3,270.00 that we were not aware they added. Secondly they tacked on an extra 740.00 from the base price of the window which does not need to be discussed as per sales manager!!! Okay not sure where else you can shop, see a price and u get to the till and its more cuz they choose to... ??? Tips for a vernon dodge buyer: Only go by monthy quotes if they give you bi weekly ask for monthly you will see any tacked on interest faster. By doing the math price×12×amortization. If it equals the window price ur golden.... if not most likey they added on front end interest without telling you. Make sure you ask that the price on the window is the price!!!! Lastly take your time when you are dealing with these guys... dont let them rush the sale like they did us!!!!! We were heard when we complained about our service and price discrepancy but would never trust to buy from there again. I guess this is the norm 😨 when u buy from vernon dodge!!! More
by Sad dodge purchaser
Employees Worked With
Curt Jensen, Scott sales manager
July 09, 2016
Avoid this store at all costs On June 19 I came in to look at cars and selected a style of minivan that I wanted, but was hoping for a different colour. They said it only takes a On June 19 I came in to look at cars and selected a style of minivan that I wanted, but was hoping for a different colour. They said it only takes a day or so to deliver and I gave them a $500 deposit with a signed document that they would return the deposit if they didn't deliver the van by June 25th. It didn't come in and they had many excuses and blame for others (not for themselves), and I found what I wanted elsewhere (with better service and more timely, only 2 days). They don't want to return my deposit now and when I said that I was unhappy with their customer service, they said that was MY fault and that I should have told them that I would be unhappy if they didn't deliver their promise on time. They also didn't follow up with ME to see if I would be okay with it being late and just assumed that anyone would be fine waiting around. They didn't return calls or text when they said they would and their manager told me that was because they were busy doing other things. I guess working with the clients you already have isn't as important as trying to get new ones. More
by Unhappy
Employees Worked With
Curt, Scott
