Vernon Chrysler Dodge Ltd

Terrible. Salesman was great but management very sketchy. Won't give you straight answers on numbers for the deal. Walked away from it due to them trying to hi Salesman was great but management very sketchy. Won't give you straight answers on numbers for the deal. Walked away from it due to them trying to hide details. More

Kam Rhandawa, Dan Loewen, and the staff were very helpful during the purchase of my 2023 Ram 3500 Dually. Kam is an outstanding Representative, listens to your needs, is available to find relevant informati during the purchase of my 2023 Ram 3500 Dually. Kam is an outstanding Representative, listens to your needs, is available to find relevant information, and is a trustworthy man. Great experience overall. I highly recommend having Kam as your Sales representative. Dan Loewen was solid and helpful as well. More

Very helpful in meeting our needs Myron was especially the best there in making sure we were looked after. Very friendly and professional . Thank you Myron the best there in making sure we were looked after. Very friendly and professional . Thank you Myron More

Kam Rhandawa, Dan Loewen and staff were outstanding during the purchase of our Jeep Grand Cherokee. Much appreciated! during the purchase of our Jeep Grand Cherokee. Much appreciated! More

I have received for my repair a better than great service from Eric. He and Daniel went out of their way to meet my needs Thank you! from Eric. He and Daniel went out of their way to meet my needs Thank you! More

I would like to thank Vernon dodge and the wonderful salesman that looked after me thank you Kam I love my truck so far it’s good salesman that looked after me thank you Kam I love my truck so far it’s good More

I thought my deal went great until I reviewed the numbers afterwards. My trade value was represented including tax savings despite negotiating the real dollar value. My truck seemingly came without the b afterwards. My trade value was represented including tax savings despite negotiating the real dollar value. My truck seemingly came without the block heater cord, going to have to resolve this with the local dealer My truck came without a hitch receiver, I didn't even notice until I went to move a small trailer. I figured trucks all came equipped to do truck things but I guess not. I called in prior to writing this review and was told the general manager would call me back, but that hasn't happened. More

I've seen a few bad reviews about this establishment, so I thought I'd share my experiences. I've bought Wranglers three times now, the last two being new vehicles. At no time did I feel like I was being I thought I'd share my experiences. I've bought Wranglers three times now, the last two being new vehicles. At no time did I feel like I was being taken advantage of or scammed. My last interaction was yesterday, when I brought my Wrangler in because the battery died and they said to bring it in asap, leave it with them half a day. The dealership put it on the diagnostic machine, replaced the battery, and there was of course no charge. I will say that I was especially impressed with Curt Jenson, who sold me the 2020 Wrangler. Very nice guy, and very knowledgeable. More

Pushy to get a deposit and then they get you to sign a form stating that it is non-refundable. High documentation fees and a $500 bank administration fee... what a cash grab, that’s Why the loan has inter form stating that it is non-refundable. High documentation fees and a $500 bank administration fee... what a cash grab, that’s Why the loan has interest on it, that’s the banks fee. Then when all of the papers are signed there is a nitro fee on the final purchase agreement! This was not even discussed before and it is apparently a $245 nitrogen charge for the tires... what does the car come with from the factory? Checked with other dealers and they charge $30.00 for all four tires... not just a money grab, but I find it unethical. Buying a car should be a fun experience, not a stressful time and one that makes you feel so poorly treated. More

Yesterday morning we dropped my 2019 Grand Caravan off for the 4th time to Vernon dodge for them to once again "try" to remedy the same issue where the sliding doors scrape the paint off the back fenders for the 4th time to Vernon dodge for them to once again "try" to remedy the same issue where the sliding doors scrape the paint off the back fenders. This time I was FINALLY given a loaner after complaining that I not spend 60k on a new van for lugging my 4 kids around just so they could keep it in the shop. The woman at the service desk eased my mind last time with a promise that they would get it fixed right, provide me a loaner vehicle, and above all she said "Dodge will take care of me". So she hands me the keys to the loaner this morning and says: "It's almost on" E" so you will have to put like $20 in it or something to get you through." Auto reaction after that is "are you f-in kidding me?", and thats when the woman at service along with a man working the desk being to run their mouths like my reaction to their outstanding service(complete sarcasm) is out of line. But by this point I'm used to taking it with absolutely no lube at Vernon Dodge so I just walked away. Now for the icing. I get in the the van and the fuel is much further below the "E" line than I have ever ran a vehicle, even in my teenage years. And the van was clearly not vacuumed or sanitized which during these times I feel should me almost manditory. I returned to the service desk to calmly state to the woman that I felt the service I was receiving was once again clearly subpar. She proceed to speak like my standards where too high and I should be happy with what I got. Everyone BE AWARE! such crap service there! More