Universal Ford Lincoln

Reached out to Randy and explained my situation and he went right to work. He called me a few days later with a few options for me and my wife. He went above and beyond for us and we walked out with a bra went right to work. He called me a few days later with a few options for me and my wife. He went above and beyond for us and we walked out with a brand new vehicle for my wife and a 1 year old for me. Always nice to find a trustworthy person and car dealership. Thanks again guys More

Randy is a professional, great to deal with and we trust him which is why we followed him from his last dealership to Universal Ford! We appreciate all the hard work he puts in to finding us the vehicles him which is why we followed him from his last dealership to Universal Ford! We appreciate all the hard work he puts in to finding us the vehicles and options that will work best for us. My husband and I both bought vehicles this time and we love them!! More

Billy Tran, & his team of people @ Universal make a clients purchasing a new vehicle an absolutely great experience, I have dealt with Billy for quite some time & he is always there for me as a client, clients purchasing a new vehicle an absolutely great experience, I have dealt with Billy for quite some time & he is always there for me as a client, even borderline friendship, so I really can’t say enough good things about the quality of service, pls see for yourself Sincerely K Funk More

This was the easiest dealership I have worked with. I was in and out in 2 hours. Billy & Dan was efficient but also made sure that everything was covered at the best price in town. I recommended anyone I was in and out in 2 hours. Billy & Dan was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Billy & Dan. More

Amazing service. I've worked in the industry for over 7 years for a competitive company, and I have to say, y'all gave them a run for their money. Definitely will rec I've worked in the industry for over 7 years for a competitive company, and I have to say, y'all gave them a run for their money. Definitely will recommend. More

Patrick is awesome bought my second vehicle from him, only reason I came across town to Universal. 5 star for him. Finance department was awful, worst experience ever. Acted like I was untrustworthy & af only reason I came across town to Universal. 5 star for him. Finance department was awful, worst experience ever. Acted like I was untrustworthy & after paying full price charged me 80$ to use cc. Blamed me for not reading a email. So behind the times with technology. Poor customer service. More

The staff are awesome to deal with. Got me into a newer vehicle and helped do everything possible to get me on my way. Billy and Jenni were absolutely awesome to deal with Got me into a newer vehicle and helped do everything possible to get me on my way. Billy and Jenni were absolutely awesome to deal with More

I think it is a good time to write the review after I bought my car six months ago at Universal Ford Lincoln. Randy was helping me until the last step I could drive and have my own car. I bought a used c bought my car six months ago at Universal Ford Lincoln. Randy was helping me until the last step I could drive and have my own car. I bought a used car with the high kilometer. I drove the car to Jasper last week. I can tell that I bought a good car. It still works well since I bought it. Anyway, I highly recommend to visit Universal Ford Lincoln. More

Randy MacFarlane found me the car i wanted. Made sure I was comfortable in it and my dogs would fit in it too. I should many more kilometers in it than my big vehicle I had previously. Very tho Made sure I was comfortable in it and my dogs would fit in it too. I should many more kilometers in it than my big vehicle I had previously. Very thorough and friendly. More

I went to Billy, since I've purchased vehicles from him before, because I was looking to buy a certain type of truck. All though he couldn't get me into the initial truck we were looking at, he asked me to before, because I was looking to buy a certain type of truck. All though he couldn't get me into the initial truck we were looking at, he asked me to have faith. Sure enough, out of the blue he calls me a week later and says he found me a truck. This one I liked more than the first one with better payments and a price tag that made me feel like I robbed him. He even watched my dog while I cleaned out my old vehicle! Thanks Billy for the continued outstanding service! More