
Triple Seven Chrysler
Regina, SK
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408 Reviews of Triple Seven Chrysler
Terrible Customer Service I bought a new vehicle less than a year ago. While the sales person was fantastic to deal with, the other staff encounters were horrible. The finance I bought a new vehicle less than a year ago. While the sales person was fantastic to deal with, the other staff encounters were horrible. The finance guy, Martin Kaytor, was rude and obnoxious. He was more concerned with leaving work early for a football game than actually doing his job. When my vehicle went on for the protection package, my keys were handed over to Martin then misplaced for 24 hours. I went to pick up my vehicle once it was finally ready only to be stranded with my infant. I had to have family drive in from out of town with the spare keys. The next day Martin called "advising" me that i should have known where my keys were even though the rest of the staff were unable to find them (they searched the dealership for over an hour). He once again was rude and obnoxious and blamed everyone other than himself. Based on this experience alone, I will never buy another vehicle from any place he is even remotely connected to. Despite the terrible service, I decided to give the service department a chance. While the work has so far been sastisfactory, trying to call and actually speak to a real person is painful. Every time you call you are transferred at least four times only to get a voice mail stating they will call back at their earliest convenience. Gone are the days of real customer service. They are about the all mighty dollar and screwing over the customer. More
Excellent dealership and Amazing salesman I have just bought my new Jeep Wrangler Rubicon at Triple Seven Chrysler and my experience with this dealership is excellent. Much better than I had w I have just bought my new Jeep Wrangler Rubicon at Triple Seven Chrysler and my experience with this dealership is excellent. Much better than I had with the other Jeep dealership in Regina. Odai was an amazing salesman. Since our first meeting he has been open and listening to me and he understood my needs. I wanted to get a manual transmission and right away he proposed me a drive test with one of the wrangler available. As I was not interested in a vehicle on stock but by a factory order, Odai was not pushy at all and even if he tried to get me a very good deal, he understood my request and help me out to find the right Jeep. He was very diligent to ensure that I will get what I wanted to get. During all the ordering process he was available to answer my questions, gave me the statut update of my new car when asked and informed me as soon as it arrived. He took a good care of my new Jeep ensuring that it was ready on time and he help me out to get my new registration. By far, my experience with Odai is the best I have had with a car salesman since I arrived in Canada. I highly recommend Triple Seven and particularly Odai as a salesman and definitely I will buy my next car with him. More
Recall service work Professional service from Kurtis. Drove me to my destination when courtesy car was delayed. Courteous and helpful. Offered Triple Seven's service plan Professional service from Kurtis. Drove me to my destination when courtesy car was delayed. Courteous and helpful. Offered Triple Seven's service plan. Thanks Kurtis! Luane More
Warranty/Recall Repairs My husband & I had 2 recalls on our Dodge Journey as well 2 warranty issues. Kurtis was stellar at handling the entire process in a very timely manner My husband & I had 2 recalls on our Dodge Journey as well 2 warranty issues. Kurtis was stellar at handling the entire process in a very timely manner. He kept us informed every step of the way. This is THE BEST experience we have ever had dealing with vehicle issues. The courtesy of driving us home too picking us up was so very helpful. What a pleasant bunch of guys!! We rate this a 10/10 recommendation to go with these folks should you require assistance. Triple 7 is very fortunate to have a team player such a Kurtis as it makes for repeat business. Thanks Buddy!!! More
Travelling back to Alberta from Manitoba Had an emergency and truck was about to go into limp mode on Dec 29th. Stopped into dealership and needed a new NOx sensor and the service to put it i Had an emergency and truck was about to go into limp mode on Dec 29th. Stopped into dealership and needed a new NOx sensor and the service to put it in. Steven got me back on the road in two hours. Thanks Steve More
bought a jeep here bought a new 2016 jeep renegade north here, deal went good. later that day i bought an old el tigre from a guy and he says their service department is bought a new 2016 jeep renegade north here, deal went good. later that day i bought an old el tigre from a guy and he says their service department is a joke but doesnt matter to me i dont live in regina More
New Truck Purchase Staff was friendly and knowledgeable. Stayed after hours to facilitate our purchase. After looking through this review, we are wondering if we could h Staff was friendly and knowledgeable. Stayed after hours to facilitate our purchase. After looking through this review, we are wondering if we could have used a credit card for part or all of the purchase. Neither the sales consultant nor the business manager indicated or offered this option. A little disappointed. We found some damage on vehicle, (didn't see it the night we purchased) & let the sales consultant know the next morning. He was helpful & accommodating with immediately scheduling an appointment for repair. Very happy so far More
Sold me a water damaged / mold vehicle Bought a jeep north from these guys there inspection people didn't discover that the vehicle had water leaking into the spare tire compartment so when Bought a jeep north from these guys there inspection people didn't discover that the vehicle had water leaking into the spare tire compartment so when I discovered it 2 days later I phoned them took it back they looked at it phoned Chrysler Canada(I assume ) they told them to fix it it sat on the lot for 10 months leaking and all I want is for them to REPLACE it and they won't More
Service department!! These guys are a joke! I can't believe they call themselves mechanics. Took my brand new jeep in 3 TIMES for traction control randomly coming on. Thes These guys are a joke! I can't believe they call themselves mechanics. Took my brand new jeep in 3 TIMES for traction control randomly coming on. These morons can't find the problem, but then again they'd actually have to drive it, I had it there for 2 days and it never moved. Way to go service dept. I bought this brand new from them and wow their service blows badly! I took it in for another issue before and told them there's a banging from front drivers side whenever I turn "left" So mechanic takes it and turns right 6 times to go around the block then proceeds to say he doesn't hear anything. Duh! A right is not a left. I think a complaint with bbb might help my warranty work. Sad that it comes to this after spending a fortune buying a vehicle there. More
Unhelpful and Unknowledgeable service My 2013 dodge cummins needed grease in front drive shaft There are no xxxxxxx only one zerk The guy serving me said they hadn't been able to find it My 2013 dodge cummins needed grease in front drive shaft There are no xxxxxxx only one zerk The guy serving me said they hadn't been able to find it on any truck - The internet shows exactly where it is So he then said it didn't need to be done anyway! I left disgusted More