Trent Valley Honda

nail in tire I had low pressure in one tire so I took it in to the Honda dealership and they fixed it. It had a nail in it. the only problem was that I slipped o I had low pressure in one tire so I took it in to the Honda dealership and they fixed it. It had a nail in it. the only problem was that I slipped on the very wet floor. But 2 employees helped me to my feet. I guess the recommendation is to keep the floors as dry as possible. More

Great service and vehicles! There is a reason why I have purchased my forth vehicle here! Great service, friendly and knowledgable staff. Awesome people to deal with and offer g There is a reason why I have purchased my forth vehicle here! Great service, friendly and knowledgable staff. Awesome people to deal with and offer great vehicles. Tony Minicola is the best salesperson I have met and purchased all my vehicles from him. Go meet Tony and you will know why. Thanks Tony More

A great experience a definite 10 / 10 Excellent service all the staff was wonderful I would recommend this dealership to everyone. The staff made buying a car a very enjoyable experience. Excellent service all the staff was wonderful I would recommend this dealership to everyone. The staff made buying a car a very enjoyable experience. I love my CRV More

Plat. auto detailing Aldo told us what they do to the car at every stage of the detailing and when we went to pick up the car reviewed in detail the actual results. The wo Aldo told us what they do to the car at every stage of the detailing and when we went to pick up the car reviewed in detail the actual results. The work was outstanding, the car looked like new, inside and out. More

Awesome Had great experience with trading in used vehicle and purchasing new. Found us last 2017 Ridgeline touring in province, kept in contact, gave us optio Had great experience with trading in used vehicle and purchasing new. Found us last 2017 Ridgeline touring in province, kept in contact, gave us options, not pushy. More

Happy to being staying with Honda I was convinced I was going to trade in my Honda CRV and switch brands before I visited Trent Valley Honda. Bob was very straight forward and we got a I was convinced I was going to trade in my Honda CRV and switch brands before I visited Trent Valley Honda. Bob was very straight forward and we got along from the start and understood what each other was saying and were very honest. I had a horrible experience at a different dealership and was going to trade in my CRV, but after talking to Bob it wasn't the vehicle or Brand, I realized that I still enjoyed the CRV, and have owned a CRV for the last 10yrs and just needed to find a dealership I could trust, and I believe I found that at Trent Valley Honda! I look forward to dealing with them in the future and I love the new CRV!! More

Always Fast & Friendly Thanks for the great customer service! Always fast, friendly and go the extra mile. I appreciate that you take time to go through the service done and Thanks for the great customer service! Always fast, friendly and go the extra mile. I appreciate that you take time to go through the service done and let me know what to watch for. More

Good service The people at Trent Valley Honda provided the information requested and worked with us in making our choice. I found them to be competitively priced The people at Trent Valley Honda provided the information requested and worked with us in making our choice. I found them to be competitively priced when compared to other dealers in the area. The selection was good and they provided services in a timely manner. More

I had a tire pressure light come on. They took me right away, pulled out a sharp object and I was on my way within 20 minutes. Always friendly, professional and easy to work with. As a They took me right away, pulled out a sharp object and I was on my way within 20 minutes. Always friendly, professional and easy to work with. As a widow it is reassuring to know they really care about their customers and go the extra mile. More

Sexist? My husband and I went to take a first look at some of the 2017 and 18 models. The manager/owner, greeted us and introduced us to a salesman, the recep My husband and I went to take a first look at some of the 2017 and 18 models. The manager/owner, greeted us and introduced us to a salesman, the receptionist was friendly. They wanted us to come back when the person who had sold us our previous Honda was there. Who sells me the car is irrelevant to me, and I found it curious that the assumption was that we were somehow designated as "Joe's" customer. The next day I went to test drive a new car, but no husband in tow, as this was to be MY car. I wandered the lot, peering in windows, reading what I could to compare models. I then went into the showroom for a closer look, and hopefully some numbers and a test drive. I was greeted by the receptionist who commented that I was there without my husband. I got into one of the showroom models, to assess it. I took literature from the rack. Not once was I approached by a salesperson, or asked by the receptionist if I neended help, or wanted a test drive or ANYTHING. If someone had told me the reps were in a meeting, busy with other customers or any other reason, I would have been quite understanding, as I am a very reasonable and accommodating person. Was I ignored because I was a woman on my own? It sure felt like it. Should I eliminate Honda as an option? I really am considering that. If I can't get proper treatment to BUY a car, what will it be like if I have a problem, need service, or questions? More