Trent Valley Honda

Efficient service Our car was ready in less than the anticipated time. The shuttle service is appreciated - the driver, Rick was very personable. There were no unexpe Our car was ready in less than the anticipated time. The shuttle service is appreciated - the driver, Rick was very personable. There were no unexpected charges. More

Amazing Service Everyone involved was Great. Our gentleman we dealt with Chris was wonderful. Never been treated better when buying a vehicle Very friendly and pa Everyone involved was Great. Our gentleman we dealt with Chris was wonderful. Never been treated better when buying a vehicle Very friendly and patient. My delivery date was really quick which is amazing. Chris has checked in with us to make sure all is good and to re assure that if we have any questions please call and as did Melissa who we sat with to do the paperwork. More

Great overall servix My partner has been dealing with Larry for years so I decided to give them a try and I am very glad I did. Larry and the whole team went above and be My partner has been dealing with Larry for years so I decided to give them a try and I am very glad I did. Larry and the whole team went above and beyond. More

Outstanding customer care Friendly and efficient service. I have been a customer here for over 10years. They have never let me down in any department. They treat me like a fam Friendly and efficient service. I have been a customer here for over 10years. They have never let me down in any department. They treat me like a family member. More

Excellent buying experience Larry was very knowledgeable and not at all pushy. When I buy vehicles I think oh no another payment but Larry made it a good experience. Larry was very knowledgeable and not at all pushy. When I buy vehicles I think oh no another payment but Larry made it a good experience. More

Great customer service ....as usual. It's never a burden to go and have my car serviced. It's prompt and friendly, all the time. The staff is Great ! Thank You, Jeff B It's never a burden to go and have my car serviced. It's prompt and friendly, all the time. The staff is Great ! Thank You, Jeff B More

Excellent Buying Experience This is my second purchase from Trent Valley Honda. I have zero complaints. Tony is an incredible salesperson and I would recommend going to see him i This is my second purchase from Trent Valley Honda. I have zero complaints. Tony is an incredible salesperson and I would recommend going to see him if you’re looking for a vehicle. Melissa in finance is a pleasure to deal with also. Very knowledge staff and customer service is impeccable. More

Lived up to their service promise. First service appointment was fast and they had me back on the road faster than I anticipated. Everyone, including owner, greeted me by name as I wal First service appointment was fast and they had me back on the road faster than I anticipated. Everyone, including owner, greeted me by name as I walked through the dealership. More

Vehicle in for Service I came into the dealership on a Monday afternoon with a noise coming from my back passenger side tire area. I thought it could be one of 3 things: tir I came into the dealership on a Monday afternoon with a noise coming from my back passenger side tire area. I thought it could be one of 3 things: tire issue, brake issue, bearing issue. The service manager happened to walk by and asked me if I needed some help. I explained my issue and she said, Let's go for a test drive so I can hear the problem. We came back, booked an appointment for Thursday. The service department balanced all 4 tires on Thursday. The service manager and I went out in the vehicle for another test drive. Vehicle came back into the shop and the back brakes were checked. They were in need of replacing. New brakes and the vehicle works great, no noise at all. Problem solved More

Ageism It was frustrating to realize that I would be the last service customers to be dropped off, not because I lived the farthest (which might have been th It was frustrating to realize that I would be the last service customers to be dropped off, not because I lived the farthest (which might have been the case), but because the other clients had to get back to work. I get that. As we talked in the car the remaining traveler suddenly realized that I had a busy life and valid though, unpaid reasons to get to my destination as well. I would caution your shuttle driver to consider all passengers and destinations and not assume that older customers can/should wait to be dropped off. More