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ToyotaTown - Service Centre
London, ON
3,034 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,034 Reviews of ToyotaTown - Service Centre
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December 07, 2015
Great service Firis sharif was very knowledgeable and helpful and our service was quick and done well. Thanks for helping me firis. I look forward to seeing you aga Firis sharif was very knowledgeable and helpful and our service was quick and done well. Thanks for helping me firis. I look forward to seeing you again. More
by Annerys Santana
Employees Worked With
Firis Sharif
December 04, 2015
Great attention to every detail. All the people I dealt with were knowledgeable, courteous and they did everything they could to make me understand the problem, then fix it. Mike and All the people I dealt with were knowledgeable, courteous and they did everything they could to make me understand the problem, then fix it. Mike and Rob, the service advisors, efficiently took care of every aspect of the repair. More
by dsurman
Employees Worked With
Robert Dako, Mike Minarsky
November 24, 2015
Excellent Service I don't like going anywhere else for my car repairs or maintenance. Firis is always helpful and knowledgeable. Thanks for all the hard work. I don't like going anywhere else for my car repairs or maintenance. Firis is always helpful and knowledgeable. Thanks for all the hard work. More
by John
Employees Worked With
Firis Sharif
November 17, 2015
excellent service Service here never wavers, always excellent by trained staff giving me best of what I need at best price. I trust and respect Rob Dako's awareness of Service here never wavers, always excellent by trained staff giving me best of what I need at best price. I trust and respect Rob Dako's awareness of the big picture as I'm a senior and so is my car now 10 years old. He and I keep an eye on that fact and when it becomes obvious that it is time to part with my car we will cross that bridge then. I hope to keep it as long as if feasible. More
by robina maffei
Employees Worked With
Robert Dako
November 16, 2015
Robert Dako service advisor I am very fussy when it comes to having my cars serviced. I always go to Rob Dako as he is very honest, knowledgeable and does not prescribe service w I am very fussy when it comes to having my cars serviced. I always go to Rob Dako as he is very honest, knowledgeable and does not prescribe service work that is not absolutely required. Rob truly represents the interests of the customer and I know I can trust him to have the vehicle properly serviced. I have been a customer of Rob for 8 years and have been extremely satisfied. More
by Bob McDonald
Employees Worked With
Robert Dako
November 16, 2015
Exceptional service I arrived in London from out of town and discovered I had an issue with my car. I went to this dealership and was pleasantly surprised by the employee I arrived in London from out of town and discovered I had an issue with my car. I went to this dealership and was pleasantly surprised by the employees. Jenn Kolyn (service advisor) was very prompt in addressing the problem and having it resolved with the assistance of Marcus. Jenn was friendly, professional, and very knowledgeable. I was thrilled to be driving away feeling re-assured that the vehicle was now fine to drive and to have such a positive experience. I would certainly recommend this dealership! More
by Jan
Employees Worked With
Marcus, Jen Kolyn
November 04, 2015
No Appointment Necessary We had just returned from Toronto and noticed a scraping noise on the underside of our car. Many thanks to Firis Sharif for having our car serviced w We had just returned from Toronto and noticed a scraping noise on the underside of our car. Many thanks to Firis Sharif for having our car serviced without an appointment! More
by Nick and Linda Spanos
Employees Worked With
Firis Sharif
October 16, 2015
Bad service experinece I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer ser I'm having a mix experience at this dealership. It' sales dept has an experience and professional sales team who delivers a high level of customer service and Sylvia Donovan is prime example of that, on the other hand its service dept lack the vision and the attention of building and maintaining its customers relationship and treat its customers as an opportunity to milk them regardless if they are loyal customers or not. I had two bad experiences at its service department and the last one just happened last week and I made the desicion to stop servicing my car there and even not to trade my Corola and buy a brand new RAV4 from this dealership as it fails to followed back with me after discussing my issues with 3 individual employees at this dealership. More
by Customer2015
September 30, 2015
Great service I came in for an oil change with no appointment and Firis was able to get my car done quick.Thank you Firis for helping me. I came in for an oil change with no appointment and Firis was able to get my car done quick.Thank you Firis for helping me. More
by Elizabeth
Employees Worked With
Firis Sharif
August 28, 2015
Called in for a recall my service advisor Firis Sharif handled a misunderstanding in the most courteous and professional manner. I bought my first Toyota Prius from here my service advisor Firis Sharif handled a misunderstanding in the most courteous and professional manner. I bought my first Toyota Prius from here and have had nothing but the best service from everyone. Don't hesitate to both buy here as well as take your vehicle in for service. Thanks Firis Sharif for making a difference! More
by Helen S
Employees Worked With
Firis Sharif
