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ToyotaTown
London, ON
7,505 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,505 reviews
March 31, 2026
Both Nezir and Hillary take pride in staying connected — offering updates, answering questions promptly, and making sure customers always know what comes next in the process. Together, they create a support offering updates, answering questions promptly, and making sure customers always know what comes next in the process. Together, they create a support experience built on respect, transparency, and genuine care. Their teamwork helps customers feel confident, informed, and supported at every step of their Toyota journey. More
by Samuel Oyedele
March 31, 2026
Shawn was kind enough to put my name on a "Wait List" for the 2026 RAV4 back in October of 2024. He has kept me informed and up to date with every detail of the purchase. He was approachable and accommodati the 2026 RAV4 back in October of 2024. He has kept me informed and up to date with every detail of the purchase. He was approachable and accommodating in every way possible. I was reassured that any of my concerns and doubts about going from Ford to Toyota would be set aside as soon as I experienced the new RAV4 in person.....He was correct as usual. I have dealt with the same dealership in Strathroy since 1972 (17 New Vehicles), and trade every three years. The vehicle purchasing move back into London was rather daunting, but Shawn has reassured me that my 3 year trades may have found the proper new home. More
by W.T.M.
Employees Worked With
March 31, 2026
I’ve worked with Shawn five times now at Toyota, and every experience has been excellent. He’s consistently kind, honest, and genuinely looks out for my best interests. I’ve had great luck with all of m every experience has been excellent. He’s consistently kind, honest, and genuinely looks out for my best interests. I’ve had great luck with all of my leases through him, and he always makes the process smooth and stress-free. I plan to continue working with Shawn in the future and would highly recommend him to anyone looking for someone they can trust. More
by Ewhittaker
Employees Worked With
March 31, 2026
Excellent and professional service. The new vehicle was in perfect condition and staff explained all the features. The new vehicle was in perfect condition and staff explained all the features. More
by Ron
March 27, 2026
It is clean . clear,it has an open space . A lot of light. Even you can see the advisor clear,it has an open space . A lot of light. Even you can see the advisor More
by Di
Employees Worked With
March 26, 2026
Haig was awesome. Great experience. Very helpful, informative, friendly and approachable. Would recommend him to anyone looking for a Toyota. 5 star Great experience. Very helpful, informative, friendly and approachable. Would recommend him to anyone looking for a Toyota. 5 star More
by Chow
Employees Worked With
Haig Douglas = 5 star
March 23, 2026
The service went off without a hitch. Smooth, quick, friendly, courteous. It was done with military precision. Thank you! Smooth, quick, friendly, courteous. It was done with military precision. Thank you! More
by ajdsantiago88
Employees Worked With
March 20, 2026
Service department was great. Had to have ride home and pickup return Bonnie was exceptional went out of her way to pick me up when car was ready Had to have ride home and pickup return Bonnie was exceptional went out of her way to pick me up when car was ready More
by lynda.marty
Employees Worked With
March 18, 2026
Shawn was very helpful in sourcing my new Rav4. As usual, the customer service he provided was excellent and I look forward to buying another vehicle from him in the future. As usual, the customer service he provided was excellent and I look forward to buying another vehicle from him in the future. More
by beazer
