Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,327 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,327 reviews
July 17, 2025
The Toyota Town dealership was welcoming from the moment we walked in the door. It was easy to see a comprehensive line-up of their current vehicles, the facilities were clean, and had a lot of buzz. It was we walked in the door. It was easy to see a comprehensive line-up of their current vehicles, the facilities were clean, and had a lot of buzz. It was quick to be welcomed at reception and connected with a sales representative. We were connected with Gwen Jones who was very personable, welcoming and knowledgeable about vehicles we came in interested in and others that may have better suited our needs. She took a sincere interest in us and helping us to find a vehicle that best suited the needs of our family. She made the test driving experience very enjoyable and explained relevant features on the vehicles in comprehensive detail. Even when we decided that a Toyota ultimately wasn’t for us, Gwen was a class act, wishing us well and followed up with a lovely message of thanks for our time - something that is almost never seen from a salesperson who didn’t get the days’ deal. Had things worked out differently, we would have been more than pleased to work with Gwen for our vehicle purchase. More
by D_hermans3883
Employees Worked With
July 14, 2025
Valentine was a pleasure to work with. He kept us informed as best he could during the lengthy process and once the vehicle arrived was right on top of things. He set up the delivery arran He kept us informed as best he could during the lengthy process and once the vehicle arrived was right on top of things. He set up the delivery arrangements and discussions effectively and efficiently. Valentine was consistently friendly, professional and knowledgeable. He made the whole process easy for us. More
by sglasman1214
Employees Worked With
Other Employees :
Hillary Bevan - finance, was somewhat disorganized it seemed to us & Waleed Mohammed - helped with setup and vehicle introduction, was excellent
July 13, 2025
It was great overall. This is my second car from Toyota town. Sylvia Donovan was excellent. The best thing I like is going through the options and documents line by line, This is my second car from Toyota town. Sylvia Donovan was excellent. The best thing I like is going through the options and documents line by line, word by word. Truly a 5 star dealer and have 5 star staff members. More
by jasssingh1001
July 11, 2025
Very professional sales staff. Bright and clean showroom. Take time to go through new car features Bright and clean showroom. Take time to go through new car features More
by davidmramsay
Employees Worked With
July 10, 2025
Overall experience was great Geordie was great. Never pressured me on the sale and has been very helpful on orientation to the new Camry. Financing process was smooth and all the staff were great Never pressured me on the sale and has been very helpful on orientation to the new Camry. Financing process was smooth and all the staff were great, More
by Ron S
Employees Worked With
July 08, 2025
Overall experience was great. Staff are professional & they are detailed oriented. Happy with my purchase & looking forward to next year to purchase my Tundra. Staff are professional & they are detailed oriented. Happy with my purchase & looking forward to next year to purchase my Tundra. More
by A.A
Employees Worked With
July 06, 2025
We found the staff very friendly and professional. There was an excellent choice of used vehicles to choose from. There was an excellent choice of used vehicles to choose from. More
by Daking_58
July 04, 2025
Shawn Longworth and ToyotaTown in London On. have done a fantastic job of delivering my new RAV 4. The staff were very patient and answered all of my questions. Janine Feenstra and Chelsea Wak have done a fantastic job of delivering my new RAV 4. The staff were very patient and answered all of my questions. Janine Feenstra and Chelsea Wakefield were great at answering my undercoating questions. The car was delivered on the date that was estimated ahead of time. The dealership worked to deliver the car in perfect condition. Overall it has been a very pleasant new car buying experience. Thank You ToyotaTown. More
by CAM
Employees Worked With
Other Employees :
Waleed Mohammed
July 03, 2025
Been dealing with Sylvia Donovan at ToyotaTown for several years now. Always a great experience. Sylvia and Michael Donovan recently assisted with my new 2025 Corolla Cross, very happy with their leve several years now. Always a great experience. Sylvia and Michael Donovan recently assisted with my new 2025 Corolla Cross, very happy with their level of service. Love my new vehicle. More
by angelaforth
June 29, 2025
Toyota Town smiled, keys in hand, No pressure—just truth, a deal well planned. Drove off grand. truth, a deal well planned. Drove off grand. More
by Tjs
Employees Worked With
