Toyota on the Trail
Edmonton, AB
Filter Reviews by Keyword
By Type
938 Reviews of Toyota on the Trail
Preventive Maintenance Service Excellent Service. Reviewed all the repair work and took permission before the work was executed. Follows up with me before every visit and reminds me Excellent Service. Reviewed all the repair work and took permission before the work was executed. Follows up with me before every visit and reminds me of the upcoming service. More
The Best People!! The Best Dealership!! I just purchased a 2014 Toyota Tacoma. Ashlee Dreger, Daryll Balazar, and Deepinder Sing all were very helpful in making this come together for me. Th I just purchased a 2014 Toyota Tacoma. Ashlee Dreger, Daryll Balazar, and Deepinder Sing all were very helpful in making this come together for me. They are very helpful, friendly, and they knew what I wanted. This was done in a very professional manner. I would highly recommend this dealership to anyone. This is my second Toyota I have purchased. I am forever sold on Toyota!!!!! More
Service was fantastic! As far as service is concerned; this location is next to none especially the lady that was at the service counter who was exceptional when it comes to As far as service is concerned; this location is next to none especially the lady that was at the service counter who was exceptional when it comes to customer service. The work they did was on the recall was on the driver's side control panel and as a result I cannot actually it for myself. Time will tell if it was done properly. After I did my pick up and I wondered what was done she went out of her way to come outside to explain the process to me. I am recommending this location because of Veronica Liew going above and beyond duty! :) More
Review The service is good to excellent, friendly people, price is reasonable. All our visits to this dealership is similar so I can say they do provide cons The service is good to excellent, friendly people, price is reasonable. All our visits to this dealership is similar so I can say they do provide consistent quality of service to it's customers, will recommend it to others. More
Service request Replaced timing belt, oil & filter, cabin filter, maintenance check, engine filter replace, fix oil pan cover, The work was done before promised tim Replaced timing belt, oil & filter, cabin filter, maintenance check, engine filter replace, fix oil pan cover, The work was done before promised time, a loaner car was obtained the day of service, although not able to reserve in advance. Very good customer service. Estimate of $750 given, but final cost closer to $850 - a little disappointing (gst was just $40.35 of difference) More
Mr . mohamed Excellent customer service, I got my car serviced in no time and they have a very convenient waiting area in that branch. I recommend that branch to a Excellent customer service, I got my car serviced in no time and they have a very convenient waiting area in that branch. I recommend that branch to any one More
Long time customer .... good experiences We have been coming to Sun Toyota for over 10 years. We have purchased multiple vehicles and have found that the service and sales department treated We have been coming to Sun Toyota for over 10 years. We have purchased multiple vehicles and have found that the service and sales department treated us fairly. They do seem to be on the pricey side for service work. More
Toyota 4RUNNER purchase and trade in. I purchased a new Toyota 4Runner on April 21/14... I wanted to drive it, experience it and then write a review! I will say that Henry took his time I purchased a new Toyota 4Runner on April 21/14... I wanted to drive it, experience it and then write a review! I will say that Henry took his time "showing" me all the features and explained EVERYTHING fully! No corners were cut! And it already came in handy when I accidently hit a button and had to think back to what Henry told me to do!! Michael was great to work with in financing and all aspects went smooth. They both had everything ready when I said I was coming in to get the vehicle (that supported my schedule) and there was no waiting. This customer service is very very important to me and I look forward to having this customer service in years to come with Sun Toyota's service department for oil changes etc. I LOVE my new truck! I am happy to say they took care of my old vehicle so that I could transition into this new Toyota with no stress. Thanks Henry! All the best, Melanie More
New Run-Flat Tire Had a screw in one of my run flat tires. Service department had me back on the road within a couple hours with a new tire. Always a pleasure seeing / Had a screw in one of my run flat tires. Service department had me back on the road within a couple hours with a new tire. Always a pleasure seeing / dealing with Scott the service manager. More
Client satisfaction Explained properly why tires and battery need to be replaced. Satisfied with customer service and good feedback from service advisor. I will recommend Explained properly why tires and battery need to be replaced. Satisfied with customer service and good feedback from service advisor. I will recommend my friends to get service from this dealer More