
Toyota on the Trail
Edmonton, AB
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945 Reviews of Toyota on the Trail
Dedicated sales personnel and relaxed buying experience Very comprehensive discussion to inform decision, insightful and knowledgeable staff. We were warmly welcomed and given the needed attention. This gre Very comprehensive discussion to inform decision, insightful and knowledgeable staff. We were warmly welcomed and given the needed attention. This greatly influenced our decision to buy from this dealership. More
Purchasing my Toyota Highlander Limited 2014 Great Service. Michael & Alvin was very accommodating when we visited Sun Toyota. Actually, we came just to take a look on what's new in the 2014 mod Great Service. Michael & Alvin was very accommodating when we visited Sun Toyota. Actually, we came just to take a look on what's new in the 2014 models and we ended up buying a brand new car. Both of them convinced us to purchase the highlander limited edition. Thank you Sun Toyota for the great service. More
Excellent experience during last service appointment I was thrilled to get such extra special attention from Sandeep Jadhav when I had my Prius serviced last week. My last minute request for a service jo I was thrilled to get such extra special attention from Sandeep Jadhav when I had my Prius serviced last week. My last minute request for a service job was accommodated without any problem and personal attention was paid to my service concerns. I am very confident that I am getting quality service for my Prius! Don D More
TREAT YOU LIKE FAMILY This is our first vehicle with this dealership. We had a wonderful experience in the sale of our vehicle on July 8 when we purchased a 2014 Rav4 but w This is our first vehicle with this dealership. We had a wonderful experience in the sale of our vehicle on July 8 when we purchased a 2014 Rav4 but we never expected we would be dealing with Sun Toyota on Whyte so quickly after. Now granted we had a unique experience not everyday your vehicle gets struck by lightning while you are driving. What really stood out about Sun Toyota is their genuine care and concern. How nice it was to get a call from Craig Selby (on his day off) just to ask "how we were?". Then the next day when we went to the dealership to get our personal belongings from the vehicle, Scott MacPherson was very concerned and caring about our situation. Then the icing on the cake is Michael Ringrose coming out to shake our hands and to hear our story as well as Deepinder Singh sitting down to talk to us. This dealership did not know us at all but they treated us like one of their own. We know this will not be our last vehicle from this dealership and would recommend them to anyone as they have a definitely gone above and beyond both in the sale of this vehicle and any service this vehicle will need. More
On time and on budget I brought my van in for its 56000 km service, which is basically an oil change. My appointment was for 11:30, I was there on time, and the vehicle wa I brought my van in for its 56000 km service, which is basically an oil change. My appointment was for 11:30, I was there on time, and the vehicle was promised for 12:30. when I returned, it was ready as promised. More
Amazing service. Best place in Town! They helped me make the best decision in the most simplistic way. I was provided a vehicle that met my needs and want. I would hig Best place in Town! They helped me make the best decision in the most simplistic way. I was provided a vehicle that met my needs and want. I would highly recommend them. More
happy customer They found the Camry with option package I was looking for in reasonable time frame and was a smooth transaction. Vehicle was cleaned well and left de They found the Camry with option package I was looking for in reasonable time frame and was a smooth transaction. Vehicle was cleaned well and left dealership a happy customer. More
Steering Column Replacement Customer service was excellent. Was treated with understanding and without hassle. Service Manager went way out of his way to set things right. Car Customer service was excellent. Was treated with understanding and without hassle. Service Manager went way out of his way to set things right. Car was washed and mats cleaned. Could tell they had a great team enviroment. Will definitely continue to buy Toyota More
Price is Right Being a customer since my first purchased vehicle 1991, I could not find any opportunity to file complaint yet with respect to quality of service stan Being a customer since my first purchased vehicle 1991, I could not find any opportunity to file complaint yet with respect to quality of service standard (very professional) and the pricing. Keep up the good work, folks. More
Phenominal Experience All Around Wow what can we say. We purchased a 2014 Toyota Rav4 and had the greatest salesperson with Ashlee Dreger. She is so personable, very informative, very Wow what can we say. We purchased a 2014 Toyota Rav4 and had the greatest salesperson with Ashlee Dreger. She is so personable, very informative, very helpful and very patient and always there when had additional questions and also very accommodating. She is not pushy and phoney like other car dealerships sale people have been to us in the pasts. She provided us with excellent customer service. It was a pleasure dealing with her and we would recommend her to friends family anyone. Then we had the pleasure of dealing with Craig Selby who too gave us excellent customer service. He too is very friendly, helpful and accommodating, and he gave us the best value on for our trade in. So now after dealing with these two great people we now get turned over to Finance. Now we have the pleasure of dealing with Deepinder Singh. Deep too is very friendly, helpful, accommodating and quite funny. He answered any questions we had and he figured out options that were best suited for our needs. Again excellent customer service. Then when our vehicle was ready we dealt with Daryll Baltazar for the signing of our contract who again provided excellent customer service. He answered any additional questions we had and made the final process very easy. In a nut shell Sun Toyota provided Extraordinary Customer Service from start to finish. This is our first vehicle but it will not be our last and we are proud to say we are a Toyota Family now. Thank You all so much. More