Toyota on the Trail
Edmonton, AB
Filter Reviews by Keyword
By Type
938 Reviews of Toyota on the Trail
Steering Column Replacement Customer service was excellent. Was treated with understanding and without hassle. Service Manager went way out of his way to set things right. Car Customer service was excellent. Was treated with understanding and without hassle. Service Manager went way out of his way to set things right. Car was washed and mats cleaned. Could tell they had a great team enviroment. Will definitely continue to buy Toyota More
Price is Right Being a customer since my first purchased vehicle 1991, I could not find any opportunity to file complaint yet with respect to quality of service stan Being a customer since my first purchased vehicle 1991, I could not find any opportunity to file complaint yet with respect to quality of service standard (very professional) and the pricing. Keep up the good work, folks. More
Phenominal Experience All Around Wow what can we say. We purchased a 2014 Toyota Rav4 and had the greatest salesperson with Ashlee Dreger. She is so personable, very informative, very Wow what can we say. We purchased a 2014 Toyota Rav4 and had the greatest salesperson with Ashlee Dreger. She is so personable, very informative, very helpful and very patient and always there when had additional questions and also very accommodating. She is not pushy and phoney like other car dealerships sale people have been to us in the pasts. She provided us with excellent customer service. It was a pleasure dealing with her and we would recommend her to friends family anyone. Then we had the pleasure of dealing with Craig Selby who too gave us excellent customer service. He too is very friendly, helpful and accommodating, and he gave us the best value on for our trade in. So now after dealing with these two great people we now get turned over to Finance. Now we have the pleasure of dealing with Deepinder Singh. Deep too is very friendly, helpful, accommodating and quite funny. He answered any questions we had and he figured out options that were best suited for our needs. Again excellent customer service. Then when our vehicle was ready we dealt with Daryll Baltazar for the signing of our contract who again provided excellent customer service. He answered any additional questions we had and made the final process very easy. In a nut shell Sun Toyota provided Extraordinary Customer Service from start to finish. This is our first vehicle but it will not be our last and we are proud to say we are a Toyota Family now. Thank You all so much. More
Great Experience Veronica is do friendly and the work I asked for was done on time and most of the little things were also taken care of (my low tire for example!). Th Veronica is do friendly and the work I asked for was done on time and most of the little things were also taken care of (my low tire for example!). The only thing that could make Sun Toyota Service better is a complimentary exterior wash but really, who does that anymore? After the first couple years of my vehicles service life done at Sherwoid Toyota, Dun Toyota was a pleasant change!!! My new dealer service go to! Thanks!!! More
Service Prompt reply to queries. Work done on time. Pleased with friendliness of front office and the ability to leave the car with a drop off box. Prompt reply to queries. Work done on time. Pleased with friendliness of front office and the ability to leave the car with a drop off box. More
Excellent Service Provided by Mr. Deepinder Singh We recently bought Toyota Sienna XLE. This is our 2nd Toyota vehicle from Sun Toyota. I really appreciate the professional service provided by Mr. D We recently bought Toyota Sienna XLE. This is our 2nd Toyota vehicle from Sun Toyota. I really appreciate the professional service provided by Mr. Deepinder Singh. Not only he spent valuable time explaining everything to facilitate the Purchasing & Financing of Sienna for us, but also provided in depth information and shared his knowledge and practical experience by providing real examples about the ECP and Warranty features and why it is of immense use to the customer. His knowledge, helpful attitude and immediate availability helped us buy the van immediately. He provided efficient and effective customer service in a very friendly manner and arranged to get the things done quickly. Kudos to you Deepinder. We highly recommend everybody to deal with Sun Toyota, especially avail services of Mr. Deepinder Singh. More
Service completed as required. An appointment for changeover to summer tires and wheel balance was provided on a date and time agreeable to me. The customer waiting area was comfort An appointment for changeover to summer tires and wheel balance was provided on a date and time agreeable to me. The customer waiting area was comfortable, and free coffee was available. The requested service was completed in good time. My snow tires were neatly wrapped in sturdy new well-marked plastic bags to expedite storage and retrieval in the shared storage space of the high-rise building where I live. The summer tires were correctly inflated and the wheels correctly balanced. More
Review it was a nice experince. Got a confidence tha my car in a safe hand. thanks for great customer service. i will be your permanent customer. it was a nice experince. Got a confidence tha my car in a safe hand. thanks for great customer service. i will be your permanent customer. More
Way to go Deepinder Thoroughly enjoyed our time with Deepinder. He made the experience less stressful. Very professional but made us feel comfortable at the same time. TH Thoroughly enjoyed our time with Deepinder. He made the experience less stressful. Very professional but made us feel comfortable at the same time. THANKS. Jim and Evelyn More
Effective customer service There was a bad smell coming from my car when I start the AC. I talked to Sandeep about the problem on the phone. He advised me to come on the service There was a bad smell coming from my car when I start the AC. I talked to Sandeep about the problem on the phone. He advised me to come on the service station. When I went there all the staff member had provided very good customer service to solve my problem. I have changed the cabin filter and today is third day and bad smell has gone! I am really happy with there service. More