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Toyota on the Trail

Edmonton, AB

4.6
945 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

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945 Reviews of Toyota on the Trail

October 09, 2020

The WORST dealership ever. Please save yourself the trouble and look else where. These people will only be nice to you to make a sale but will twist your words, will manipulate you and will trick you i More

by Alice Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Shott
September 27, 2020

Stay away from these guys. No integrity, only care about their commissions. Booked the appointment Wednesday for a 2019 HRVtest drive. This kiddo sales Billy Li told me he would be only working this Saturda More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bai Li
September 16, 2020

Bought a car on 29 within 1 week and 3 days it was in. Ford dealership in Calgary with 4500 repairs they said there not helping me the best they can do is I get it towed to Edmonton they would do it at a More

by NO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh ferry, Dan
August 31, 2020

The dealership provided me with a AMVIC inspection that had all items as compliant. I trusted my gut and got a 3rd party inspection to find that SAFETY FEATURES on the vehicle had failed and could have put More

by Evan
Recommend Dealer
No
Employees Worked With
Sumit Banerjee
August 16, 2020

Great experience! New to Edmonton and I had an amazing experience at Toyota for my out of province car inspection. Easy to reach by phone, scheduled next day appointmen More

by Dhruv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay in the service/advisor department
August 07, 2020

They are not sticking with they're words and wont give back our deposit when Mike said it WAS REFUNDABLE if things wont go the way we want it to be. Money is tight during this pandemic we worked hard for More

by scammed person
Recommend Dealer
No
Employees Worked With
Mike, Claudia
July 24, 2020

They just got 1000 dollars deposit from me and not giving it back,the dealer did not awared me about deposit policy did not explained me the terms and just took my signature on there More

by wahegurug551
Recommend Dealer
No
Employees Worked With
Navdeep
July 10, 2020

Great service experience We brought in our 2017 Rav to Hermann for regular maintenance mid afternoon, and our car was quickly serviced within the next 2 hours. Most dealership More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Lee
July 07, 2020

The worst dealership experience. I went inside the dealership wanting to see a used car and the salesman sat me down and started talking about finances before he would show me the car. He told me that More

by BH
Recommend Dealer
No
Employees Worked With
I don’t remember
July 05, 2020

Wanted to buy a used vehicle. Apparently they won't except cash for vehicles, only financing. Their solution was to take out a loan and then pay it all back. So I need a credit check and (possibly) a d More

by Nothanks
Recommend Dealer
No
Employees Worked With
Benny
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