Toyota on the Trail

Mr. Herman Lee is very nice and professional. He is very patient about my Questions. Great experience. patient about my Questions. Great experience. More

Both sales person Jackson and Jay who I dealt with were very helpful and professional. I was told that there was only one Keyfob but i could claim another on warranty. We finalized the purchase and I made very helpful and professional. I was told that there was only one Keyfob but i could claim another on warranty. We finalized the purchase and I made a deposit. While waiting on the paperwork from finance, the person who I assume was their superrvisor came and told me that because I was not financing the purchase, he cannot get me the second keyfob, as he is not making the company any money on the deal. He further explained I can finance the deal and pay it off in 2 or 3 years. He asked if I am getting the money from my Line of credit. I told him we have a contract and that is very unethical. After some discussion between us, I ask to see the manager. He told me the manager was busy and would be available in fifeen minutes. I waited for approximately 25 minutes. At that point Jay cane and told me I will get the second key fob. Thus my rating of 3 Stars. More

Nice place service they have in toyota on trail accessable clean place. Good shuttle service. accessable clean place. Good shuttle service. More

Friendly helpful and knowledgeable. .very caring informed and answered all my questions..delete my old phone from computer .very caring informed and answered all my questions..delete my old phone from computer More

bad experience,last time they replaced a shock on my vehicle and after that a noise come from that part ,when asked for fixing it they said I have to pay for it vehicle and after that a noise come from that part ,when asked for fixing it they said I have to pay for it More

Friendly and knowledgeable. Would recommend to a friend. Service and sales staff are respectful and polite. Would recommend to a friend. Service and sales staff are respectful and polite. More

The service on my vehicle was fast and efficient. Great customer service too! Hands down the best! Thanks Sandeep and Randi! Great customer service too! Hands down the best! Thanks Sandeep and Randi! More

Fast and pleasant experience. They even washed my car. The clerk was very friendly. I liked the video explaining what they checked. They even washed my car. The clerk was very friendly. I liked the video explaining what they checked. More

Randi and Devonand in the service department are great! Super friendly, helpful and pleasant to deal with. Super friendly, helpful and pleasant to deal with. More

We had a wonderful experience at the dealership, gained a lot of knowledge and are very happy with our purchase! lot of knowledge and are very happy with our purchase! More